risk & liability issues affecting landscaping contractors & arborists

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Overview of the landscaping and tree service industries, specific challenges and benefits of specialized coverage.

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Risk & Liability Issues Affecting Landscaping Contractors & Arborists

Risk & Liability Issues Affecting Landscaping Contractors & Arborists

Page 2

Today’s Agenda

• Intro to NIP Group • Industry Overview • Specific Challenges faced by contractors • Benefits of Specialized Coverage • Overview of the LandPro/TreePro Program • Things to Look For, when preparing a

submission • Summary • Q&A

About NIP

Page 4

About NIP Group

• A “top 100” business insurance and risk management intermediary

• Provide a wide range of brokerage, underwriting, and risk management services

• Entrepreneurial, innovative, and responsive • Deep knowledge of key markets • 20+ years of providing agents with

exceptional coverage, competitive commissions, and fast, efficient service

Page 5

About NIP Programs

• Develop and manage customized business insurance for industries with specialized insurance and risk management needs Custom-tailored coverage for select markets Unique underwriting, loss control, and claims service

models, valued by both clients and insurers Underwritten by major insurers such as Travelers,

Chartis, Argo, AmTrust Market-specific expertise Stability through all market cycles

Page 6

NIP’s Programs

Employment Practices Liability Insurance

GlassPro® – for Glass Dealers and Installers

GrowPro® – for Greenhouses, Garden Centers and Nurseries

HVACPro® – for AC, Refrigeration, Heating or HVAC Contractors

IrrigationPro™ – for Providers of Irrigation and Pesticides for Lawns, Crops and Golf Courses

InteriorScapePro™ – for Contractors Providing Indoor Landscaping and Plant Maintenance

LandPro®/TreePro™ – for Landscapers and Tree Services Providers

LawnCarePro™ – for Lawn Care Service Providers

LightScapePro™ – for Lightscaping Contractors

MaintenancePro® – for Cleaning and Maintenance Services

MedEdge® – Affinity program for Physician Assistants and Optometrists

PetPro™ – for Pet Care Professionals

PlumbingPro® – for Commercial Plumbing Contractors

PowerPro® – for Electrical Contractors

SignagePro® – for Sign, Display and Awning Companies

SitePro® – for Excavation, Site Prep and Paving Contractors

WorkPro – Workers’ Comp

Industry Overview

Page 8

Industry Overview

Major Green Industry Segments • Landscape and Lawn Care Services • Tree Care Services • Nurseries and Greenhouse Growers

Page 9

Industry Overview

• Residential & Commercial Risks with at least 50% of work under following classes: 99777 – Tree Care Services

• Includes pruning, dusting, spraying, repairing, trimming, or fumigating

97047 – Landscape Gardening 97050 – Lawn Care Services

• Client Mix Commercial Residential Governmental Agencies Utilities

Page 10

Industry Overview

Tree Care Services (99777) • Pruning or Trimming • Tree Removal • Tree Repair/Cabling • Stump Removal or Grinding • Other Exposures Common to Arborists

Firewood and Mulch Sales Green Waste Recycling Snow Removal

Page 11

Industry Overview

Landscape Gardening (97047) • Preparation of grounds • Installation of lawns, trees, shrubs, flowers

• Mulching • Spraying of pesticides and herbicides

• Application of fertilizers Other exposures common to landscapers • Interior landscape/plantscaping

• Nursery • Snow Removal

Construction Not Related to Buildings1

• Irrigation • Fences/Decks • Outdoor patios • Retaining walls • Masonry • Outdoor kitchens/BBQ pits • Concrete/cement work • Driveway paving

1 Limit up to 25% residential construction for risks in CA, AZ, NV

Page 12

Industry Overview

Lawn Care Services (97050) •Mow-and-Blow •Edging •Application of fertilizer •Incidental pesticide or herbicide applications (typically OTC)

•Weeding

•Incidental replacement of plants

•Replacement of mulch •Other exposures, i.e. Snow Removal

Page 13

Exposures and Hazards

Exposures Vary by Company • Company size • Products or services offered • Seasonal conditions • Relationships to customers

Typical Exposures Include • Slips, trips, falls, fire, adverse weather, natural

catastrophes • Heavy equipment hazards, work zone safety, use of

cranes, etc.

Page 14

Claim Examples

General Liability • Lawnmower throws a rock and breaks a third party’s window • The insured dug too deep, resulting in damage to underground

utility line

Errors & Omissions • Arborist cuts-down the wrong tree or overprunes it • A landscaper aerates the lawn and it immediately dies.

Pesticide or herbicide application • A woman walks by in bare feet and has resulting burns on her feet

from the pesticide that was accidentally over sprayed • A neighbor’s car finish is damaged by pesticides the landscaper

applied that had been blown by the wind.

Page 15

Claim Examples

Auto • Vehicle rented by the insured is involved in an accident caused by

the insured and requires repair. • A third party’s vehicle is damaged by a chipper that broke loose

from insured’s vehicle

IM • The chipper that broke loose from the insured’s trailer is inoperable

and requires repair or replacement. • Unknown subject broke into the insured’s storage yard and stole

insured’s mower and small tools.

NIP’s LandPro®/TreePro

TM

An Overview

Page 17

The Solution

The Complete Coverage Solution • Commercial General Liability

• Property

• Contractors’ Equipment

• Crime

• Business Auto

• Umbrella

• Workers’ Comp (via WorkPro)

• ISO-Based

Page 18

The Solution

Commercial General Liability • AmTrust North America

Experienced and Dedicated Claims Adjusters Fully Automated Systems Available 24/7/365

Standard Coverages • General Liability up to $1M / $2M • Property up to $1M • Inland Marine up to $1M • Umbrella Liability up to $5M • Crime up to $100k • Workers’ Comp (Statutory Limits)

Specialized Coverages • Blanket additional insured including Primary Wording • Blanket additional insured with completed operations

(available for qualifying risks.) • Waiver of Subrogation is included • Per project aggregate • Limited Pollution Liability Extension Endorsement • Pesticide or Herbicide Applicators Endorsement • Landscapers or Arborist Workmanship Error –

Property Damage • Now includes consulting services

Page 19

The Solution

Business Auto Standard Coverage • Liability

• Symbol 1 (for qualifying risks)

• PIP • UM/UIM • Comprehensive and collision

• For scheduled and hired vehicles

• Optional Coverages • Rental Reimbursement • Towing and labor • Pollution buyback • Drive other car

Enhanced Coverage Endorsements • Blanket Waiver of Subrogation • Blanket Additional Insured • Employee Hired Auto • Employee as Insured • Personal Effects Coverage • Waiver of Deductible – Glass • Auto Loan Lease Gap Coverage • Unintentional Errors or Omissions • Lessors As Insureds • Hired Auto Physical Damage Coverage • Electronic Equipment • Rental • Primary & Non-Contributory Wording if required by contract

Page 20

The Solution

Property, Equipment, & Crime Property • Building • Contents • Time element

Additional benefits including • Accounts Receivable • Computer Breakdown • Demolition and Increased Cost of Construction • Extra Expense • Fine Arts • Fire Department Service Charge • Inventory and appraisal • Money or Securities • Newly Acquired Building & Business Personal Property • Other People’s Property • Outdoor Property • Personal Belongings • Pollutant Cleanup or Removal • Random Attack – Hacking Event or Computer Virus • Sewer Backup or Overflow • Temporary Location • Valuable Records Research

Contractors’ Equipment • Scheduled • Unscheduled equipment/misc tools • Leased/ Rented Equipment • Replacement cost for items less the 5 years of age • Coverage for cranes and tub grinders • Installation Floater

Crime • Employee Dishonesty • ERISA • Forgery or Alteration • Theft, Disappearance, destruction • Robbery and Safe Burglary

Page 21

The Solution

Ineligible Exposures • Logging Operations • 100% Consultation work • Demolition work • Subcontracted work greater than 50% • Agricultural Crop Spraying • Aircraft spraying of any kind • Snow/ice removal - predominantly • Street or road snow/ice removal • <75% utility line clearing • Work for new tract housing developments • Work for new multi-unit residential units

Page 22

Why NIP?

• Over 20 years of green industry experience • Custom coverage designed to fill gaps left by

standard programs • Expert claims handling from a dedicated claims

director • Experienced underwriters who understand your

client’s business • Flexible payment plans

Page 23

NIP’s LandPro®/TreeProTM Program

Submission Content • ACORD Applications for all lines requiring quote • Completed LandPro/TreePro Supplemental Questionnaire (Package and/or WC) • 4 Years Currently-Valued Loss Runs • Current Driver List and MVRs • Target Pricing • Copy of snow contract if requested (only for other than private single family)

Worker’s Comp • Description of Safety Initiatives, hiring practices, return-to-work, drug-testing, etc. • Exp. Mod. Worksheet (if available)

Page 24

NIP’s LandPro®/TreeProTM Program

Our Primary Carrier Partner AmTrust North America

Claims Staff with an average of 20+ years of experience

Adjusters that maintain low workloads, for effective claims management

A Fully Automated Claims System

24/7/365 Centralized Call Center

Page 25

Other Considerations

Admitted vs. Non-Admitted Carriers • LandProTreePro is underwritten only by Admitted

carriers with “A” ratings by A.M. Best Classification Limitation Endorsement

• Only covers insured for operations specifically described in the description of hazards section of GL policy

GL is usually 100% minimum earned • Markets have occasionally reduced it to 90%, even 80

Summary

Page 27

Summary

LandPro/TreePro provides • Outstanding coverage, tailored to specific needs of

landscaping contractors and arborists • Strength and reputation of AmTrust

• Backed by 20+ years of experience in providing specialized programs tailored to the unique needs of select classes of business

• Stability through all market cycles • NIP awarded “Best Practice Designation” by TargetMarkets

Questions?

Thank You!

FOR MORE INFO

Melissa Dreyer mdreyer@nipgroup.com (800) 446-7647 x 294 - telephone

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