rightsourcing/staffing:! theevolving! role!of!nonmlawyers! · knowledge!engineer/analyst...

 Lisa  Konie,  Director,  Legal  Opera3ons,    Adobe  Systems  Incorporated    Bruce  Goldberg,  Director  of  Legal  Opera3ons,    Allstate  Insurance  Company    Joe  OAersteAer,  Managing  Counsel,  3M  Company  

Right  Sourcing/Staffing:  The  Evolving  Role  of  Non-­‐Lawyers  

Introduc3ons.  

Right  Work,  Right  Skills:  doing  more  with  more    

(for  less)    

Allstate  Work  Assessment  

Adobe  Global  Legal  Solu3ons  

3M:  Nearsourcing/Outsourcing  

3M  India  LPT  US

• Patent  Docke2ng  • Patent  IDS  • Na2onal  Stage  • CDA  Dra:ing  • Copy  Review  • Patent  Invoice  Review  • ATS  Management  • Pacer  Research  

UK • CDA  Dra:ing  • Copy  Review  • ALARM  Mgmnt  • Consul2ng  Agt  • Prep  

CA • CDA  Dra:ing  

APAC •  India,  Singapore,    Malaysia,  Australia  

• CDA  Dra:ing  • Copy  Review  • Sourcing  Agt  Prep  

LPO

Shared Services

Eastern Europe

LPT

Latin America

LPT

India LPT

Addi3onal  Language  Support  

Near-Sourced Trademark Support

Unique  Roles:  Non-­‐tradi3onal  roles  adding  value  

knowledge  engineer/analyst  legal  technologist  technology  coordinator  process  or  data  analyst    project  manager    risk  manager  eDiscovery  coordinator  training  and  development  coordinator  law  clerk/  legal  specialist  legal  assistant/paralegal  legal  management  consultant    online  dispute  resolu3on  lead      

bill  reviewer  recruiter  expense  manager  intake  coordinator  e-­‐billing  coordinator    

Ques3ons?  

Thank  You!