retrieval rate at avery library: choices
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Retrieval Rate at Avery Library: Choices
Zack Lane
ReCAP Coordinator
7/14/2010
Agenda
• Last time (February 2010) we discussed general statistics for Avery Library collections
• Staff wanted more detail about retrieval and retrieval rate
• This presentation will focus on retrieval rate
• And…will introduce Avery/ReCAP website
Basic Questions
Many are the same as last time:
• What is retrieval rate?
• What can we learn from retrieval data?
• What choices can be made practically, economically?
• What data are available to look at?
Retrieval Rate
• Retrieval rate is a measure of collection use
• Target retrieval rate is 2.00%• Percentage of ReCAP collections retrieved
during a twelve-month period (Calendar or FY)
• One technique to gauge overall use• Important factor for ReCAP facility staffing
model
Avery Library Retrieval Rate is 3.37%
• Yikes• Data double checked• Method calculates how long every item has been
at ReCAP• CUL (not ReCAP) data used• Compare to similar data sets for other
department libraries:– East Asian: 461,665 / 48,074 / 1.83%– Avery: 197,306 / 38,747 / 3.37%– BMC: 8,650 / 1,214 / 14.0%
System-wide
• Recent discussion about retrieval rate system-wide
• Presentation at Collection Steering Committee, CUL's Increasing Retrieval Rate, 6/9/10
• It is a complicated issue; options discussed
• Point of focus was retrieval rate by publication date and language
The Issue
• Growing concern about the retrieval rate of ReCAP collections
• Retrieval volume constantly, consistently grows
• Retrieval rate has also grown
• Billing model at ReCAP now based on “activity units”
• More retrieval = more cost
Paths to Lower Retrieval Rate
• Do not transfer high-use or potential high-use material
• Return high-use items to onsite shelving
• Limit patron access
• Each option has benefits, consequences and complications
Core of DiscussionRetrieval Rate by Publication Date and Language
0.00%
5.00%
10.00%
15.00%
20.00%
25.00%
30.00%
35.00%
40.00%
1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009
spa rus por pol ita hin ger fre eng ara
Avery Data
• Monographs only• CLIO locations: off,ave off,fax and off,war• Focus on last 20 years of publication for
retrieval rate• Focus on top-10 held (non-CJK)
languages• Environmental scan of all Avery
accessions• Bonus: Call number analysis
Pub Date Distribution
0
1000
2000
3000
4000
5000
6000
Top 10 Languages by Pub Date
0.00%
10.00%
20.00%
30.00%
40.00%
50.00%
60.00%
1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010
ara eng fre ger hin ita pol por rus spa
Primary Western Euro Langs
0.00%
10.00%
20.00%
30.00%
40.00%
50.00%
60.00%
1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010
eng fre ger ita spa
Hard Data For EnglishDATE ACCESSIONS REQUESTS
1990 586 157
1991 322 66
1992 125 43
1993 115 13
1994 82 22
1995 146 33
1996 164 41
1997 175 28
1998 204 26
1999 211 27
2000 326 48
2001 308 106
2002 279 47
2003 362 42
2004 474 81
2005 693 164
2006 1271 375
2007 1447 501
2008 1528 354
2009 1218 218
2010 157 12
Complications with Call Number Analysis
• Monographs only
• Top 10 languages
• Only off,ave and off,fax
• LC call numbers (unclear which were proper Avery call numbers)
• Best viewpoint is proportional, how they compare to each other
Call Number
0.00%
2.00%
4.00%
6.00%
8.00%
10.00%
12.00%
A AA AB AC AD AK AO N NA NB NC ND NE NH NK No NX
High Use Titles
• Serials vs monographs
• Single-vol vs Multi-vol monograph
• Subject: in scope?
• ILL/BD usage
Courses of Action
• Standing meetings with Avery staff: weekly or bi-weekly
• Meetings can address any ReCAP-topic
• Develop Avery/ReCAP website; provide data directly to staff
• Track results of changes
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