resthaven annual report
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The Year in Review Looking to the Future
Dear Friends of Resthaven,
The year 1945 was a significant one in our nation’s history. World
War II ended with the surrender of Germany (V-E Day) and of
Japan (V-J Day). The United Nations was created. The Detroit
Tigers defeated the Chicago Cubs in the World Series!!
It was also the year a small group of representatives from local
Reformed and Christian Reformed churches, headed by Rev.
Paul Hinkamp, formally organized Resthaven Care Community
in response to an identified need to care for senior adults in our
community. Resthaven began with a small house on the corner of
10th Street and College Avenue with 11 residents and a “matron.”
Today, we serve over 1,100 people with 383 employees by caring for
them in one of our residential settings or in their own homes.
For 70 years, Resthaven has been a not for profit, faith-based
organization dedicated to provide a continuum of quality care
and services to older adults. We are led by a Board of Trustees of
local community leaders who assure that we remain faithful to our
mission and manage the organization wisely. We are good stewards
of the resources provided us, including the charitable donations we
receive by many generous donors. We care deeply for the seniors
we serve as evidenced by the hundreds of notes we receive each
year from residents’ families and community members, and by the
outstanding results received from resident and employee surveys.
Our senior “saints” deserve the best care and quality of life
available, and for seven decades Resthaven has been a cornerstone
in our community in providing such care. In the following pages,
we hope to share with you a few glimpses into the life and mission
fulfillment that occur each and every day at Resthaven.
Sincerely,
Charles Vander Broek
President/C.E.O.
2015 Resthaven Board of Trustees
Bill RyckbostBoard Chair
Matthew AhearnBoard Vice Chair
Scott PatchinBoard Secretary
David LutzBoard Treasurer
Marianne BouwensCraig Janusz Sam MartinAndy MulderVictor Orozco, Sr.Molly TruttmanRick Zweering
Charles Vander Broek
Recently we had the
opportunity to sit down
with the children of Rev.
Paul E. Hinkamp, the
founder of Resthaven.
We wanted to capture
some of their memories
of their father’s efforts
to meet the needs
of seniors at a time when there were no senior care
communities in the area.
Q: Tell us about your father and how he developed
an interest in caring for older adults in the greater
Holland community?
Our father was a professor of philosophy, Bible
and religious education at Hope College from
1918-1945, then served as the college’s registrar
from 1945-1956. In the early 1940s, he recognized
that times were changing; older adults often
could no longer be cared for by their children or
other family members. His vision was to create a
“haven” for seniors in the community at no cost to
them, and the home would be supported by local
churches and individuals.
Q: What did it take for your father to gather the
interest in and support for such a home?
We remember, night after night, dad would finish
eating dinner and excuse himself to call on a
church board of elders, a church group or
an individual to present his case for supporting
a home for seniors. He solicited backing from
church leaders across denominations, always
Dr. James Hinkamp and Lois Hinkamp Boersma
seeing the creation of Resthaven as a cooperative
effort to benefit the community.
Q: When was Resthaven started?
In 1945, there were sufficient funds collected to
purchase a home on the corner of 10th Street
and Central Avenue. At first, it housed four men
(as it only had one bathroom), but eventually
housed eleven men and women, and a “matron”
responsible for the well-being of the residents.
One memory was of the residents complaining
on occasion that a guest preacher would pray so
long before a meal that the hot meal became cold!
Q: How long did your father remain involved in a
leadership role at Resthaven?
It soon became apparent that the need for senior
housing outgrew the small house, so again dad,
with many of the original board members, began
to seek funds to build a new facility. In 1948,
Resthaven purchased land on 32nd Street, then
“out in the country,” and opened a 26-room home
in 1955. The site is now Maple Woods, a home to
85 residents.
Dad remained involved with Resthaven,
sometimes even volunteering to do routine
maintenance, until his death in 1971. He would have
never dreamed that Resthaven would become what
it is today, serving over 1,100 seniors every year.
In 2012, the Hinkamp Garden was dedicated at the Resthaven Care Center in memory of Paul and Martha Hinkamp
An Interview with Dr. James Hinkamp and Lois Hinkamp Boersma Children of Resthaven’s Founder, Rev. Paul E. Hinkamp
VETERANS ARE HONORED AT COURTYARD CEREMONYIn July, in conjunction
with Hospice of Michigan,
Resthaven honored 22
World War II veterans who live at Resthaven at a
ceremony in the Care Center Courtyard. A brief
description of each veteran’s tour of duty was
read from a certificate given to them, and each
presented with a gold pin recognizing their service.
Several government officials participated.
Jarvis Zoet, age 90 years and resident of
Resthaven’s Maple Woods, was one of the veterans
honored. Mr. Zoet served in the Asian Theater as a
private first class in the US Marines during World
War II. He is pictured in his uniform, issued to him
at age 19 years.
RESTHAVEN RECOGNIZES A KEY VOLUNTEERThe 2015 Presidential Volunteer Service Award
recognized Barbara Beckford for her 2100+
volunteer hours of service to Resthaven. As a
retired work order
coordinator for a
local manufacturing
company, Barb has
become a valued
member of Resthaven’s
Care Center volunteers
assisting in tracking
and organizing
medical records, a very important process to
adhere to state and federal requirements.
“I love giving back,” say Barb. She joins
over 300 regular volunteers who assist in many
functions throughout Resthaven, and over 200
others who assist occasionally.
THE WARM FRIEND CELEBRATES 90 YEARSIt was 1925 when the
Warm Friend Tavern
opened in downtown
Holland as a hotel
“in the roaring 20s
that matched any small-town hotel nationwide.”
The six-story structure included an elegant lobby,
dining room, exhibit hall (later the Bier Kelder),
ballroom with orchestra loft, and hotel rooms and
apartments. Purchased by Resthaven in 1981, today
The Warm Friend is a comfortable home to 70
independent living residents.
On August 21, residents celebrated with
a lavish 20s formal dinner in the beautifully
decorated lobby, complete with entertainment
and reflections from a local Holland historian.
CONTINUINGOUR FAITH- BASED MISSIONSince its founding 70
years ago, Resthaven
has been committed to
providing a continuum
of compassionate care
to all served. This care
takes many forms. There are Bible studies and
worship services offered at each of Resthaven’s
residences. Our staff is trained to respect the
dignity, backgrounds and faith traditions of all our
residents and clients.
Rev. Leigh Van Kempen serves as Resthaven’s
Director of Pastoral Care and Chaplain. She
connects with residents and their families and,
when requested, supports them as they face the
challenges of aging.
Jarvis Zoet, Marine veteran
The Warm Friend lobby.
Rev. Leigh Van Kempen
Charlie Vander Broek, Debbie Driza and Barb Beckford.
GOOD SHEPHERD AWARD GOES TO MICKI JANSSENEach year since 2002, Resthaven
recognizes an individual or couple
who demonstrate an interest
in and passion for the care and
well-being of older adults in
our community with the Good
Shepherd Award. This year,
Resthaven recognized Micki Janssen with the award.
Micki served as an elementary school teacher for 32 years,
retiring in 2013. She served on Resthaven’s Board of Trustees from
1988 to 1996, and has spent countless hours volunteering to enhance
life enrichment activities for Resthaven residents.
COMMITMENT TO SERVICE EXCELLENCEFor the past two years a group of Resthaven staff members have
worked to identify standards by which all Resthaven employees reflect
our commitment to person-centered care. The standards are the
foundation of the “Resthaven Way – the Way We Behave Every Day.”
The five standards of service are: ownership, personalization,
professionalism, servanthood and teamwork. The Resthaven Way
guides our planning, our decisions, our leaders and our
direct-care workers. When staff is trained and empowered to make
good decisions guided by the Resthaven Way, residents and
workers are blessed.
The Resthaven Way team.
Charlie Vander Broek presents the Good Shepherd award to Micki Janssen.
86 Independent Residents
Served - The Warm Friend
117Assisted Living Residents
Served - Maple Woods
487 Skilled Nursing and
Rehabilitation Residents Served - The Care Center & Rehabilitation Cottage
427Home Care Clients Served
272,290Number of Meals Served
383 Number of Resthaven
Employees
256
Number of Resthaven Volunteers
Resthaven 2014
SUPPORTING LIFE’STRANSITIONS
Resthaven Honor Roll of Donors - 2014Patricia AdeRose AlbersMartha AmayaEdmund & Ann AndersonAnderson Technologies, Inc.Del & Muriel ArendsenShirley BaasNelis & Joanne BadeJohn & Linda BaderAndy & Christina BaerJan BaileyCarolyn BaremanArlene BartonChester & Kathryn BaumannLaverne BawinkelJon & Delores BechtelJerry & Lois BecksfordMike & Elaine BecksvoortKenneth & Agnes BeelenThelma BeelenRonald BekiusPaul & Mildred BekkerJill BerkompasMyra BerryRobert & Jennifer BieriLouise BlystraBoer’s Transfer & Storage, Inc.Robert BoersmaConstance BoersmaVernon & Lois BoersmaJames & Laurel BoeveTed & Mary BoeveGeorgetta BohlDan & Kate BoltRobert & Deanne BoltDavid BonnetteBarbara BonzelaarKaren BoschHarlen & Elaine BoumanJoel & Marianne BouwensLibby BovenJudson & Catharine BradfordJack & Carol BradfordLes & Linda BrandAnnette Bratt TrustGordon & Pat BreukerGordon & Lorraine BrewerScott & Amanda BrooksBrooks Capital Management, LLCKaren BrownRoger & Connie BrummelPaul BuitenRichard & Julie CampbellBob & Sue CarlsonCentral Ave. Christian ReformedMarilyn ChamberlainDavid & Janice Chase
Christian Evangelical FoundationBetty CookJean CookVivian CookGerald CooperCoopersville CRCWayne & Susan CoppersmithEric CorderoLynn CouttsCreative Dining ServicesRuth CronkPhilip CrookshankCunningham Dalman, P.C.Ronald & Jessie DalmanKenneth & Ruth DannenbergRobert & Marian DarrowNancy DavidsonNeil & Karen DeBoerKenneth DeboerDonald & Brenda DeBruynRoger & Cherie DeCookMarguerite DeHaanDouglas & Debra DeLeeuwCynthia DephouseKris & Barb DePreeHerb & Kathleen DershemGarth & Mary DeurDavid DeVisserLeon & Linda DeVisserVonnie DeVriesHelen DeWeerdJohn & Jean DeWeertDale & Norma DeWittAngeline DeWittEunice DeWittMarvin & Jerene DeWitt FoundationHarvey & Bernice DeZwaanGreg & Meribeth DiekemaDavid DirkseLamont & Ruth DirkseDLB Associates, LLCLucille DoddeRandall & Laurel DokterMichael & Beverly DonahuePatricia DortonKen & Jean DozemanCharles & Sue DrnekRobert & Marilyn DykstraDan & Jan EbelsLaVern & Carol EdewaardEdgar & Elsa Prince FoundationEgltech, Inc.Merry Lynn ElkinsJudith ElsessElzinga and Volkers, Inc.Gertrude EvenhouseFelicia Fairchild
Steven & Rita FalkMarisa FerraraFrancis & Janice FikeRussell & Meg FincherFirst CRC of ZeelandPatricia FlynnBruce & Susan FormsmaFourteenth Street CRCMarilyn FrankenDick & Nancy FrensEdwin & Joan FuderDennis & Karen GarvelinkAnn GeenenDawn GeertsGentex CorporationMark & Donna GenzinkMichael & Donna GoertzGraafschap CRCJohn & Jane GrellerElizabeth GritterCarol GunnemanMary HarkemaRobert & Joyce HarmonEdna HaworthRichard & Ethelyn HaworthBruce & Janet HaywardJustin & Joann HeetderksMelinda HeibergRuth HeidemanConnie HekmanJeff & Nancy HelderCecil & Shirley HelminkTim & Anne HemingwayEarl & Edith HemmekeBernice HibmaJames & Alice HinkampJoan HinkampPeter & Diane HoekstraMarvin & Mary HofmanGreg HolcombeHolland Charter TownshipWinifred HollenbachDavid HollenbachShirley HoogeboomGlenn & Marga HoortMarjorie HornHoward Miller FoundationLarry & Mary HulstKenneth HulstJohn & Sue HutchinsonLynne IhrmanMike & Pamela JalackiJamesway Tool & DieJohn & Sally JanssenDavid & Barb JanssenMicki JanssenCharles & Leaanne Janssen
Mary JanssenNorman & Shirley JapingaDarlene JekelMary JellemaDuane JohnsonGrada JongekrijgJames & Virginia JurriesRobert & Carlene KaashoekPaul & Linda KalkmanJacoba KamermanJeffrey KammeraadChad KammeraadSid & Sarah KenyonHarris & Beth KiekoverKenneth & Margaret KleisMary Jane KleynJohn & Vickie KlokkertPaul & Merilyn KlomparensJack & Joyce KoemanMarilyn KollarDarwin & Judy KoopsAlton & Alice KooyersFrank KraaiJoel & Madelon KrissoffRobert & Marcia KroezeLouise KrogelRuth KronemeyerGeorge KuiperDave & Barb KuiperRoger & Mary KuiteKaty KulickScott LaarmanDavid & Carole LakeLakewood Condo AssociationMarvin & Myrtle LemmenBob and Lori LengerRichard & Pat LeppinkLaVerne LievenseJohn LievenseDaniel LohmanGlenn & Jane LoweLorena LozadaJames & Sharon LukasMarie LukasNorman & Mary Ellen LunderbergMaranatha CRCDaniel & Diana MarchBrian & Deb MarkusMarsilje FoundationSam & Jean MartinCarla & Bruce MasselinkM. Jean MastJudith MastenbrookIdamae McCleeryLinda McFaddenJuliana MeisteMetal Flow Corporation
Hannes & Marjorie MeyersMikalan Roofing, Inc.Jack H. MillerChristie MillerJulie MokmaMartha MolenhouseScott & Shari MooreJimmie MooreMary MouwLarry & Karen Mulder FoundationRichard & Susan MuzzyDavid & Carol MyersMyra NaberNelson Steel ProductsMarvin & Lois NienhuisShirley NivisonJohn & Eileen NordstromTom & Marilyn NormanMadeline NorrisRandy & Jody NorthuisOakland CRCKathi O’ConnorDaniel & Mary O’KeefeVera OnateJanet OosterbaanJames & Carolyn OswaldJudith OverbeekAugust & Mary OverwaySeymour & Esther PadnosJeff & Peg PadnosMitch & Karen PadnosDoug & Nancy PadnosPark Christian Reformed ChurchScott & Jenny PatchinJohn & Jennifer PearsonJustin & Connie PetroeljeJim & DeeDee PiersJean PiersonRich & Barbara PoppeDonna PrinsAmparo RamirezRCA Holland ClassisJerrald & Elsie RedekerGeraldine and Joe ReedJune ReiminkSteve & Jackie ReiminkJoel ReiminkTroy ReiminkKeith ReiminkSteve & Marlene RenzWilliam ReynoldsMark & Susan RhoadesCoral RhodaDaniel & Cathy RinkStanley & Nancy RockMargaret RolfeWillard Rooks
Sally RootRobert RosendahlJohn & Catherine RoushJacquelyn RybergWilliam & Diane RyckbostAndrew & Ilse SaewertJeanne SanfordWilma SchierbeekBeth SchipperRichard SchmidtJohn SchnakeMarian ScholtenJoseph & Carolyn SchraderDarell SchregardusDonald & Lois SchreurEdwin SchuurmanAnnie ShearerDorothy SherburneSusan ShipmanJack & Mary SiebersEdward & Angelyn SjoerdsmaEvelyn SlagerGreg & Jeannie SlenkSlikkers FoundationKaren SlipchukCindy & Chris SmithTodd & Mary SouleSpectrum ButterworthAlan & Cecile SpittersSpoelhof FoundationMabel StearnsHenry & Charmaine StegengaRuth SteiningerBob & Deb SterkenAngeline StreurJames & Dolly StrikwerdaJames & Mary TammingaTechno-Coat, Inc.Lee & Mildred TenBrinkHerbert ThomasJohn TimmerSusan TimmerBarbara TimmerTrinity Reformed ChurchKeith & Terri UmlaufWilliam & Sarah UnzickerHayden VachonDonald VanArkMike & Mae VanArkJean VandeHoefJohn & Linda VandenBosWilliam & Susan VanderbiltCharles & Laura VanderBroekBarbara VanderHaakEdward & Mary VanderKooyMary VanderLindeRon VanderSchaaf
Looking to the FutureThe demographics are daunting. By 2040, 20% of the population will be over the
age of 65 years, and 3.5% (or 14 million people) will be over the age of 85 years.
The challenges of caring for this population include cost containment, the volatility
of funding sources including governmental assistance, recruiting and retaining
caregivers and other staff, and finding new efficiencies in care delivery.
Resthaven must enhance and expand our services, as we remain a local,
faith-based community offering a continuum of care for seniors. We must increase
our organizational strength in order to sustain and improve the ways we fulfill our
mission. We must build community awareness of the value of Resthaven and our
mission as we grow and improve our effectiveness.
Just as our founders sought community support to establish Resthaven over
70 years ago, Resthaven will need to reach out to our community supporters in
the months and years ahead to keep and enhance our services to seniors. We are
thankful for each and every donation we depend on which allows us to fulfill our
mission to seniors and remain a valued community resource.
Klasina VanderWerfJames & Marsha VanderVeenKenneth & Deloris VanderZwaagRandall & Mary VandeWaterJerry & Norma VandeWegeNell VanDykePhillip VanEylSteven & Peg VanGrouwTheresa VanHouwDonald & Shirley VanHuisRuth VankampenCase & Leigh VanKempenRobert & Ginger VanKlavernGary & Jane VanLangeveldeJanice VanLenteHarold & Janice VanOrmanPete & Jennifer VanRegenmorterDavid & Ellen Van’tHofNeal & Karen VanVeenClare & Joan VanWierenMaria VargasHoward & Julie VeneklasenJohn & Gretchen VereekeHelen VerHulstAlan & Carla VerSchureScott & Jan VeurinkErnest VossCatherine WassonBonnie WaybrightHoward & Norene WeenerPeter WellerDoris WellingRod & Barb WendtWarren Westrate FoundationGary & Marilynn WickensLois WilliamsJohn & Laurie WinegarRoger & Wilma WinkelsLeslie WinterDawn WitteveenJohn & Lois WorkmanArthur & Joyce WymaGerald & Betty WyngardenZeeland Wood Turning Works, Inc.George & Joan ZuidemaRicK & Terry ZweeringMyra Zwiep
During the past year, Resthaven’s financial position was positive. With an
operating budget of over $19 million, the revenue from residents and Home Care
clients, combined with our cherished contributions from donors,allowed Resthaven
to fulfill its mission of serving senior in the greater Holland/Zeeland area. Key
highlights include:
• 76% of the operating expenses were attributed to the housing, services and
life enrichment for the residents and clients we serve,
• Over $1 million was reinvested back into maintaining and improving our
facilities and equipment,
• The completion of the Care Center Courtyard which was made possible by
several generous donors and capital investment by Resthaven,
• Occupancy at Resthaven’s three residential facilities averaged 95%,
• Resthaven received contributions of over $280,000 from 390 donors and 274
memorial gifts,
• Resthaven contributed over $96,000 in benevolent care support to those who
were unable to meet the full cost of their care,
• The consolidation of Home Care and Administrative offices in the recently
purchased Washington Avenue location.
The Year in Review
Please note: The Honor Roll of Donors list does not include memorial gifts.
MAPLE WOODS / LONG TERM CARE / THE GOOD SHEPHERD HOME / THE WARM FRIEND REHABILITATION COTTAGE / HOME CARE / BOERSMA COTTAGE
9 East 8th Street Holland Michigan 49423
Serving the Community for More Than 70 Years
2007 Resthaven opens
the Vern & Lois Boersma
Cottage, a Green HouseTM
facility, for 10 residents
offering a home-like setting
for those requiring skilled care
2012 Resthaven
completes an addition to the
Care Center, including the
James I. & Jean Cook Chapel,
the Café, Wellness &
Rehabilitation Center and
new administrative offices
2013 Resthaven opens
the Rehabilitation Cottage,
offering residential services
for 16 patients while receiving
physical, occupational and
speech therapy
1981 Resthaven purchases the former Warm Friend Hotel in downtown Holland; converts to senior
apartments
1989 Resthaven purchases
Meadowbrook Nursing Home,
a 145-bed nursing facility, and
names it Resthaven Care Center
1993 Resthaven
establishes Resthaven Home
Care, providing in-home skilled
and help services to assist seniors
to remain in their homes
1996 Resthaven
opens Good Shepherd Home,
a specialized residence for
seniors with dementia
1945 Rev. Paul Hinkamp gathers representatives of area churches to start “Resthaven;” begins in 11- resident house on corner of 10th St. and Central Avenue
1948 Resthaven
Board purchases land on
32nd St. and College Avenue
for future home
1954 Resthaven
breaks ground on 26-room
home (now Maple Woods);
opens in June 1955
1969 Construction
of additional wings to
Maple Woods
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