reporting live: fusing citizen & digital diplomacy

Reporting LiveFusing Citizen & Digital Diplomacy

#MENASocialGoodNovember 7, 2013

Washington, DC, USA

Hend Alhinnawi | @HNTracker

1st Documented Scabies

(Jabal Hussein Camp)

1st Documented Hepatitis A

(Za'atari Camp )

An Old Ghost Returns…

1st Documented Polio Case in 14 Years (Deir-Ez-Zor Governorate)

https://syriatracker.crowdmap.com/reports/view/3937

World Bodies

(UN, WHO, FAO, OIE)

5

National or Regional

Body

4

Local Officials

Media

3

Humanitarianpractitioners

Relief workers,First responders,

Healthcare workers,Clinicians

2

Public

1

Traditional Humanitarian Reporting

World Bodies

(UN, WHO, FAO, OIE)

National or

Regional Body

Local Officials

Labs

Humanitarianpractitioners

Relief workers,First responders,

Healthcare workers,Clinicians

Public

Citizen & DigitalHumanitarian

Tracking

Mobile – Aggressive Momentum

• Mobile makes up 15% of all Internet traffic– 30% gain from 2012

compared to 8% new Internet users

– 24% of citizens worldwide share “most or everything”

• ~50% of MENA internet users access the web via their mobile phones

http://www.effectivemeasure.com/mena-mobile-internet-use-figures-unveiled

An Event

Citizen & Digital Humanitarian Tracking

SMS Messaging

Micro Blogging

Emailing

Internet Searching

Social Networking

Internet Chatting

Blogging

Online News Reporting

Video/Radio Reporting

Expert Reporting

Syria Tracker ( )

• Citizen crowdsource reports– >70,000 reports

• ~4,000 published (<6%)

– Received via• Web

• Email

• Twitter @syriatracker

• News and social media mining– >160,000 News Articles

– >80,000,000 Tweets

As of Nov 1, 2013

https://syriatracker.crowdmap.com

Syria Tracker continued to receive data despite the Internet blackout

Data Speaks

http://goo.gl/guDNgt

http://goo.gl/7VcWtR

Humanitarian Tracker is a WW trusted resource

Conclusions

Combining citizen and digital diplomacy are important for improving

• humanitarian tracking & response

• engaging the public as participants

The Team

Taha Hend John Lauren

Eva Patrick Reem Dave

John Karestan Clark You

Thank You!