reducing total cost of ownership with fis private cloud services

Reducing enterprise total cost of ownership Leveraging FIS private cloud services

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Software implementation costWhat does the industry tell us?

75%

Gartner Microsoft

5%

IDC

70%

Computer Weekly

10%

More than 75% of the IT budget is spent on maintaining and running software applications

The initial purchase price is usually only 5% of the TCO of a software programmer

Hidden personnel costs can be as high as 70% of the total cost

Hardware and software costs are a small part of the Total Cost of Ownership - typically about 10% over five years

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Software implementation costWhat does the industry tell us?

3x

“IT human capital costs average

the combined hardware, software and data costs” - Tabb group

“One thing is clear, in the management of any system, people and management is the bulk of the cost” - Bloor Research

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What does this mean for youSoftware implementation cost

Research indicates that for every Pound or Euro spent on software, organizations spend between three and nineteen Pounds or Euros on the infrastructure and the people to support it

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Software implementation costThe hidden cost of infrastructure

NetworksSwitches, Firewalls, Bandwidth

Compl ianceSecure, Control, Backup, Test, Audit, Disaster Recovery

PowerPhysical And Virtual Infrastructure

CoolingHigher Density Technology = More Cooling

MaintenanceService ContractsPremium, On-site Standard, Remote

CommercialProcure, Finance, Depreciate, Upgrade, Refresh, Insure

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Software implementation costThe hidden cost of the people supporting the solution-set

Disc ip l ines Bu i ld Opera te

ProvisionInstallConfigureSecure

AdministerMonitorManageMaintainUpgradeDiagnose

ArchitectNetworksSecurityOrchestrationOS

RDBMSIntegratorEngineerDeveloperWriter

IntegrateTestDocumentEducate

RepairBackupRecoverDocumentEducateConsult

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Software implementation costIndirect costs

50%

Some estimates suggest Indirect Costs can amount to more than 50% of the Total Cost of Ownership

How much does it cost if the system is down for 1 day?

How much does it cost if the system runs slowly at month end?

How much time is spent on “informal” support?

What’s the cost to the business if an interface fails to run?

Becoming anadaptive enterprise

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Removing friction and resource constraints

Tailored services mapped to your requirements

Improved TCO and cost certainty

Full service business partner providing single point of accountability

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Help desk assistance for our customers along with comprehensive

software issue management, defect remediation and regular

communications

Support

UpgradeComprehensive range of

software upgrade services including both turn-key as well as unbundled service options.

Standard and best-practice-focused training, as well as business and

technical audit services, to optimize the usage of the software asset to

improve business operations

Optimize

Comprehensive range of services from managed application services to dedicated business-as-usual

support, as well as business process as a service (BPaaS), helping to lower total cost of ownership

(TCO) and improve operational performance

Run

Removing friction and resource constraints

Tailored servicesmapped to your requirements

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2

4

3

1

Combination of project methodology and business and technical expertise,

together with dedicated project managers to deliver Aligne on-time and

on-budget

Implement

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Comprehensive management of our client’s Aligne environments located within highly available, secure and resilient FIS data centers managed on a 24x7 basis helping to lower total cost of ownership (TCO) and improve environmental performance.

Private Cloud Services

FISEnergy Trading, Risk and Operations

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FIS integrated

services team

FIS availability

services team

FIS application support team

FIS product support team

Clients are selecting FIS Because FIS delivers an integrated team and service

FIS team delivering environment management, servicing and support

FIS team application support services

FIS team delivering Aligne product support

and maintenance services

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FIS can deliver an integrated serviceWhy clients are selecting FIS

Environment management

Environment tuning

Application monitoring

Application support

Pro-active change management

Single point-of-contact for issues

A knowledgeable support team

Managed environment growth

Agreed service levels

Optimized application performance

A seamless support model

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Contact us

For more information contact us at ENGY.ContactUs@sungard.com

or visit www.sungard.com/energy

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