red, white and blue: organizational fragmentation of the emergency response rooms in amsterdam kees...
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Red, White and Blue: Organizational Fragmentation of the Emergency Response Rooms in Amsterdam
Kees Boersma and Pieter WagenaarVU University Amsterdam
Enschede 2000
Amsterdam Bijlmer 1992
Volendam 2001
National traumas and urban resilence
The (Urban) Safety Organization
Introduction: context of our study
o The Organization of Urban Safety and Safety Regions in the Netherlands
o The Safety Organization in action
o Emergency Response Rooms in Amsterdam
Emergency response in the context of safety and crisis
managemento National and international urban disasters
o Since 2007 : 25 different Safety Regions in the Netherlands
o Emergency response rooms:
- three different disciplines
- co-locations
- new technologies (GMS, CityGIS and C2000)
Safety Region ‘Amsterdam Amstelland’ (13)
Emergency Response Rooms in Amsterdam
Saftey Region Amsterdam Amstelland:
1) Safety Regions: a possible merger
2) Preparing for co-location
3) Systems in use and a new paradigm: netcentric work
Emergency Response Roomsand technologies in-use
C2000, GMS, safety regions and ‘co-location’
New systems, their users, management, incidents and training
and fear
C2000 as Enterprise System
o Constituting artifacts
o Shaping organizations
o Effects on organizational culture
Net-Centric Work
o Net-Centric work as a new concept: open sources, Web 2.0
o A concept from the Military
o The importance of GRIP
o The importance of City-GIS
Net-Centric work: a concept from the military
Theoretical notions
o Level 1: Spatial issues, accidents and city management: Urry, Perrow, Czarniawska
o Level 2: the Emergency Response Room and organizational development: Scott Poole, Hinds
o Level 3: the introduction of ICT’s: Orlikowski, Barley, structuration
Discussion
1) Urban Safety and Response Rooms. Three developments on three differentlevels:
- introduction of safety regions- (re) organization of co-locations- implementation of new technologies
2) Theory and practice
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