recycle iq system presentation 6 27 13 final version

The Corps Network

February 12, 2013Presentation by:

Dorsey Moore & Kedrin Hopkins

Branding

Initially called:

Re-branded as:

Challenges (Funding)

1. CalRecycle1. Provide major ($1M/yr.) grant for recycling

2. Funding based on performance

3. Funding may be reduced or eliminated

Challenges (System)

1. Managing client information

2. Managing written data (paper systems)

3. Single user access to database

4. Generating accurate & timely reports

5. Tracking field operations performance

6. Connecting operations and financial data

System Design Focus

Cost Implications Value Creation

Eliminate• Operational system inefficiencies

Raise• Customer service• Brand value• Earned income

Reduce• Costs of operations

Create• Innovative programs• New revenue streams

Create a New System

Cloud Computing & Mobile Devices

Create Meaningful Metrics1. Material revenue ($/lb.)

2. Operational costs ($/stop)

3. Material contamination costs ($/cu. yd.)

4. Net Income (by client)

Recycle iQ System

Initially, three main functions:

1.Manage client information

2.Standardize and automate data entry

3.Generate reports in real-time

Recycle iQ Key Capabilities1. Electronic route sheets

2. Field data entry

3. Photo documentation

4. Integrated navigation

5. Data aggregation &“real time” reporting

6. Customer relationship management

7. Automatic data back-up

Recycle iQ “Data Entry”

Recycle iQ – Daily Dashboard

Client Information Management

Recycle iQ “Dashboard”

Recycle iQ System

Then, data analytical tools:

1. Real-time client profit/loss dashboards

2. Comparative client performance ranking

3. Service valuation metrics

Recycle iQ – Profitability Metric$

Recycling Staff Benefits Efficiency of data collection✔ Enter data only once

Quality of data through automation✔ Data “accountability”

✔ Automatic date & time stamp

✔ Photo documentation

Real-time performance monitoring Customer relationships Custom reports in seconds

Management Benefits� Performance analytic

dashboards

� Ability to track “$ value” to clients

� Recycle iQ System managed by SfA

“I want to know what’s going on.”Dwight Washabaugh - SRCC Executive Director

Client BenefitsResponsiveness and service

�✔Monthly reports

Corpsmember Benefits

Recycle iQ Results

Client cost avoidance savings: $48,521/yr.

Contamination of recyclables: - 18%

Missed pick-ups: - 88%

Staff time saved/week: 8+ hours

Driver time saved/week: 6+ hours

Collection volumes: + 65%*

ROI (first year)

Amount Activity

$31,176 Driver time

$8,314 Double data-entry

$2,880 Report development

$42,370 SRCC savings

$48,521 Client savings

$90,891 Total savings

Recycle iQ ROI:

Long Beach

Admin time (2.5 hours/wk.)

Knowledge of field ops

Client Responsiveness

Accountability

Current Recycle iQ Partners

Future Features – Corps Level

1. Website integration

2. Client portal for self-management

3. Client auto-payments

4. Request donations

5. Predictive Analytics

Future Features – GIS Mapping

1. GIS Mapping

2. Aggregate ROI1. Clients served

2. Conservation savings

3. Economic savings

3. Measuring Impact

Future Features – Aggregate Metrics

Future Features – Aggregate Metrics

Final Thoughts

Questions?

Thank You!

Dorsey MooreSustainability for All

dorsey@sustainabilityforall.com

408-439-6653

www.sustainabilityforall.com

www.recycleiq.com

www.myiroutes.com

Kedrin HopkinsConservation Corps of Long Beach

khopkins@cclb-corps.org

562-597-8071

www.cclb-corps.org