realising human potential

Joanna BarclayCorporate Leadership Consultant

Joanna.Barclay@CLG-Ap.com

Canadian Chamber of CommerceExecutive Luncheon

Feb. 12, 2015Singapore

Why do 9 out of 10 strategic implementations fail?

Plans, Vision, Strategy, Goals, Structure, Systems

Habits AttitudesTraditionsFeelings

FearsValuesBeliefs

Culture eats strategy for breakfast…

- Fearful - Depressed- Anxious - Exhausted- Angry - Defeated- Defensive - Apathetic- Resentful - Sad

Effects of Change… Disengagement

Employee Engagement – Gallup Research

North America 26-30%

Engaged

Disengaged

Southeast Asia 6-12%

Engaged

Disengaged

Doing the same thing over and over and expecting different results is

... insanity.Albert Einstein

The Value Chain

INFLUENCE

Client satisfaction drives stakeholder value

Client engagement drives client satisfaction

Employee engagement drives client engagement

Culture drives employee engagement

Values drives culture

All power and effectiveness come from knowing the how and acting

appropriately.

Tao Te Ching of Leadership

Chapter 1 – ABC of High Performance

Knowing the HOW…and

doing the right thing

Environment Individual Organization

Blueprint for building aconscious culture:

Awareness, Belongingness, Commitment

How do you move it?

Core Values •Guiding values•Attitudes that support or limit

•Shared strategic directions

•Leadership values•Self awareness•‘Walk the talk’

Culture and Brand

Employee Perspective Customer Perspective

CultureValues, Beliefs, Behaviors

Who you are on the inside, looks a lot like who you are on the outside

Do you consciously create your culture, or do you have a default,

unconscious culture?

Culture Brand

Benefits of Investing inCultural Transformation

A quantitative health index - % entropy Names what is causing waste and energy drain Antidote is provided

Identifies strengths of your organization Allows you to build on and foster the positives

Identifies alignment/misalignment Points to what you need to do to create the

desired culture A collective view of your values

Shifts the dialogue from us/them to we

A shared vision for moving forward

To get started . . .

For your free Personal Values Assessment www.CultureLeadershipGroup.com/pva

E-Learning Seminar March 5 & 6

http://cultureleadershipgroup.com/buildyourhighperformingworkplace

for your evaluation

Draw for 2 books…