real time voice, video and customer engagement solutions

REVE's real time voice, video and customer engagement solutions

What is WebRTC

• WebRTC offers real time communication natively from a web browser • WebRTC is a media engine with JavaScript APIs• Plugin-less RTC Media engine in the Browser• Purpose built for the World Wide Web

• Key Features:• MediaStreams – access to the user’s camera and mic • PeerConnection – easy audio/video calls • DataChannels – p2p application data transfer

What WebRTC provides

• Real-time communications (Voice, video and data) • Browser based (browser to browser)• No plugins /No downloads/ installations• No signalling• Interoperable (between browsers) • Integration via simple, standardized web APIs

Webrtc vs VoIPSimilarities:• Transmission of communication data between Users in real-time• Use RTP, SDP• G.711• Run over IP networks

Differences:• Browser based (browser to browser)• No plugins /No downloads/ installations• No signalling

WebRTC Adoption

WebRTC Ecosystem

WebRTC Deployments & Services

WebRTC Applications • WebRTC to WebRTC• Web conferencing• Healthcare applications (1:1 or group communications)

• WebRTC to SIP• Cloud telephony• Collaboration/ Unified communication

• WebRTC to GSM/ PSTN• Click to call• Customer support / contact centre

REVE WebRTC Portfolio WebRTC Software Solutions

WebRTC Mobile / Web Applications

WebRTC – SIP Gateway

WebRTC Software Solutions Customized Web/ Mobile applications to suit the needs of any

VOIP, Telephony or UC service providers

Application Development on Both Front End and Server

End-to-End Platform Integration

Cloud based Conferencing

On-premise Deployment & Customization

Features

WebRTC – SIP Gateway

Platform and device independent

GUI-Based Management

A bridge between web browser and SIP Infrastructure

Border Security

WebRTC Standard Support

WebRTC Use-cases• Cloud/ Web based Call centre • Cloud Telephony• Cloud Conferencing• Web communication ( chat/ voice / video/ screensharing)• Unified Communication/ Collaboration• Video apps

Verticals

• E-Commerce• VoIP/ Telecom services Providers• B2c applications such as mobile apps• Conferencing / collaboration solutions• Contact center• Healthcare Applications

Business Planning – Lead Generation

• Marketing Leads• Existing Customers (VoIP/ Telecom Service Providers)• Sales Development for focussed verticals• LinkedIn• Events (MWC, ITW)• Networking

Sales Process

1. Lead Generation (Marketing/ Sales)2. Lead Qualification (Product/ Marketing)3. Sales Followup (Sales)4. Solution Development/ Proposal (Product)5. Negotiation / Closing (Sales)

Kloudtalk - Web based call centre/ conferencing Solution

Personalize every interaction with your customers on your website and mobile application

Video Chat | Audio Call | Screen Share | Annotation

Never miss a customer even if you are offline – Terminate Web calls to PSTN

Browser based solution with No download required

Increase Sales and Reduce Customer Support Cost

Live Demo

Enable web visitors to make voice/ video calls from your website and mobile application

Video Chat | Voice Call | Screen Sharing | Call Analytics

Never miss a customer even if you are offline – Terminate Web calls to GSM/ PSTN

Browser based solution: Users need no plugins