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Symantec Corporation
NetBackup 5020
Release 1.2
Product Description
Issue 01
Date 2010-12-10
Part Number
Symantec Corporation
Symantec provides customers with comprehensive technical support and service. For any assistance, please contact our local office or company headquarters.
Symantec Corporation
Address: 350 Ellis St, Mountain View CA
Website: http://www.symantec.com
Copyright © Symantec Corporation.2010. All rights reserved.
No part of this document may be reproduced or transmitted in any form or by any means without prior written consent of Symantec Corporation.
Trademarks and Permissions
and other Symantec trademarks are trademarks of Symantec Corporation.
All other trademarks and trade names mentioned in this document are the property of their respective holders.
Notice
The purchased products, services and features are stipulated by the contract made between Symantec
and the customer. All or part of the products, services and features described in this document may not be
within the purchase scope or the usage scope. Unless otherwise specified in the contract, all statements,
information, and recommendations in this document are provided "AS IS" without warranties, guarantees or
representations of any kind, either express or implied.
The information in this document is subject to change without notice. Every effort has been made in the
preparation of this document to ensure accuracy of the contents, but all statements, information,
andrecommendations in this document do not constitute the warranty of any kind, express or implied.
NetBackup 5020
Product Description Contents
Issue 01 (2010-12-10) Symantec Corporation i
Contents
About This Document ..................................................................................................................... 1
1 Product Introduction ................................................................................................................. 1-1
1.1 Product Appearance....................................................................................................................................... 1-2
1.2 Hardware Structure ....................................................................................................................................... 1-2
1.3 Product Configuration ................................................................................................................................... 1-3
1.4 Features ......................................................................................................................................................... 1-4
1.5 Ports and Indicators ....................................................................................................................................... 1-6
1.5.1 Front Panel ........................................................................................................................................... 1-6
1.5.2 Rear Panel ............................................................................................................................................ 1-7
1.5.3 Ports ..................................................................................................................................................... 1-8
1.5.4 Indicators ........................................................................................................................................... 1-10
1.6 Technical Specifications .............................................................................................................................. 1-11
1.7 Environmental Requirements ...................................................................................................................... 1-12
1.8 Standards Compliant and Certificates ......................................................................................................... 1-13
2 Product Components ................................................................................................................. 2-1
2.1 Chassis .......................................................................................................................................................... 2-1
2.2 Disk Module .................................................................................................................................................. 2-2
2.3 Power Module ............................................................................................................................................... 2-4
2.4 Backplane ...................................................................................................................................................... 2-5
2.5 Fan Module ................................................................................................................................................... 2-8
2.6 Mainboard ................................................................................................................................................... 2-10
2.7 RAID Card .................................................................................................................................................. 2-12
2.8 10GE NIC ................................................................................................................................................... 2-13
3 Device Cable ............................................................................................................................... 3-1
3.1 Power Cable and Grounding Cable ............................................................................................................... 3-1
3.1.1 Power Cable ......................................................................................................................................... 3-1
3.1.2 Grounding Cable .................................................................................................................................. 3-3
3.2 Signal Cable .................................................................................................................................................. 3-4
3.2.1 Network Cable ..................................................................................................................................... 3-4
3.2.2 Multi-Mode Fiber ................................................................................................................................. 3-6
3.2.3 Serial Cable .......................................................................................................................................... 3-6
Contents
NetBackup 5020
Product Description
ii Symantec Corporation Issue 01 (2010-12-10)
A Abbreviations and Acronyms ............................................................................................... A-1
NetBackup 5020
Product Description Figures
Issue 01 (2010-12-10) Symantec Corporation iii
Figures
Figure 1-1 NetBackup 5020 appearance ............................................................................................................ 1-2
Figure 1-2 Overall hardware structure of the NetBackup 5020 .......................................................................... 1-3
Figure 1-3 Front view of the NetBackup 5020 ................................................................................................... 1-6
Figure 1-4 Disk slots of the NetBackup 5020 .................................................................................................... 1-7
Figure 1-5 Rear view of the NetBackup 5020 .................................................................................................... 1-8
Figure 1-6 Ports of the NetBackup 5020 ............................................................................................................ 1-9
Figure 2-1 Appearance of the chassis ................................................................................................................. 2-2
Figure 2-2 Disk module ...................................................................................................................................... 2-3
Figure 2-3 AC power module ............................................................................................................................. 2-4
Figure 2-4 Front view ......................................................................................................................................... 2-6
Figure 2-5 Rear view .......................................................................................................................................... 2-7
Figure 2-6 Fan module ....................................................................................................................................... 2-8
Figure 2-7 Location of the fan module and fan indicators ................................................................................. 2-9
Figure 2-8 Appearance of the mainboard ......................................................................................................... 2-11
Figure 2-9 Appearance of the RAID card ......................................................................................................... 2-12
Figure 2-10 10GE NIC ..................................................................................................................................... 2-13
Figure 3-1 Structure of the AC power cable ....................................................................................................... 3-2
Figure 3-2 Structure of the grounding cable ....................................................................................................... 3-3
Figure 3-3 Structure of the network cable .......................................................................................................... 3-5
Figure 3-4 Structure of the multi-mode fiber ..................................................................................................... 3-6
Figure 3-5 Structure of the serial cable............................................................................................................... 3-7
NetBackup 5020
Product Description Tables
Issue 01 (2010-12-10) Symantec Corporation v
Tables
Table 1-1 Product configuration of the NetBackup 5020 ................................................................................... 1-4
Table 1-2 Features of the NetBackup 5020 ......................................................................................................... 1-5
Table 1-3 Description of the ports on the NetBackup 5020 ................................................................................ 1-9
Table 1-4 Description of the indicators of the NetBackup 5020 ....................................................................... 1-10
Table 1-5 Description of indicators on the 10GE NIC ...................................................................................... 1-11
Table 1-6 Technical specifications of the NetBackup 5020 .............................................................................. 1-11
Table 1-7 Environmental requirements of the NetBackup 5020 ....................................................................... 1-12
Table 1-8 Protocols and standards that the NetBackup 5020 complies with .................................................... 1-13
Table 1-9 Safety standards and EMC standards ............................................................................................... 1-13
Table 1-10 Industry standards ........................................................................................................................... 1-14
Table 1-11 Certificates ...................................................................................................................................... 1-14
Table 2-1 Technical specifications ...................................................................................................................... 2-5
Table 2-2 Port description ................................................................................................................................... 2-7
Table 2-3 Technical specifications of the fan module ......................................................................................... 2-9
Table 2-4 Description of indicators on the 10GE NIC ...................................................................................... 2-13
Table 2-5 Description of ports on 10GE NIC ................................................................................................... 2-14
Table 2-6 Technical specifications of the 10GE NIC ........................................................................................ 2-14
Table 3-1 Cable connection list of the power cable ............................................................................................ 3-3
Table 3-2 Technical specifications of the power cable ....................................................................................... 3-3
Table 3-3 Technical specifications of the grounding cable ................................................................................. 3-4
Table 3-4 Cable connection list of the network cable ......................................................................................... 3-5
Table 3-5 Technical specifications of the network cable .................................................................................... 3-5
Table 3-6 Technical specifications of the multi-mode fiber ................................................................................ 3-6
Table 3-7 Cable connection list of the serial cable ............................................................................................. 3-7
Table 3-8 Technical specifications of the serial cable ......................................................................................... 3-7
NetBackup 5020
Product Description About This Document
Issue 01 (2010-12-10) Symantec Corporation 1
About This Document
Product Version
The following table lists the product version related to this document.
Product Name Product Version
NetBackup 5020 Release 1.2
Intended Audience
This documents describes the hardware compositions, features and functions of each
hardware module, appearance and technical indexes, and cable layout and technical indexes
of the NetBackup 5020.
This document is intended for the following audience:
Network planning engineers
Hardware installation engineers
Installation debugging engineers
Field maintenance engineers
System maintenance engineers
Symbol Conventions
The symbols that may be found in this document are defined as follows.
Symbol Description
Indicates a hazard with a high level of risk, which if not
avoided, may result in death or serious injury.
Indicates a hazard with a medium or low level of risk,
which if not avoided, could result in minor or moderate
injury.
About This Document
NetBackup 5020
Product Description
2 Symantec Corporation Issue 01 (2010-12-10)
Symbol Description
Indicates a potentially hazardous situation, which if not
avoided, could result in equipment damage, data loss,
performance degradation, or unexpected results.
Indicates a tip that may help you solve a problem or save
time.
Provides additional information to emphasize or
supplement important points of the main text.
Update History
Updates between document revisions are cumulative. Therefore, The latest version of this
document contains all of the updates that were made in previous versions.
Updates in Issue 01 (2010-12-10)
Initial commercial release.
NetBackup 5020
Product Description 1 Product Introduction
Issue 01 (2010-12-10) Symantec Corporation 1-1
1 Product Introduction
About This Chapter
The NetBackup 5020 is an integrated backup device with high-density and high-performance.
It consists of the backup device, backup software, and backup media. The NetBackup 5020
fulfills the unified management of the software and hardware, which reduces operations and
maintenance cost, and minimizes the total cost of ownership (TCO).
1.1 Product Appearance
This section describes the appearance of the NetBackup 5020.
1.2 Hardware Structure
This section describes the hardware structure of the NetBackup 5020.
1.3 Product Configuration
This section describes the hardware configuration of the NetBackup 5020.
1.4 Features
This section describes the features of the NetBackup 5020, such as energy saving, large
capacity, reliability, and manageability.
1.5 Ports and Indicators
This section describes the front panel, rear panel, ports, and indicators of the NetBackup
5020.
1.6 Technical Specifications
This section describes the technical specifications of the NetBackup 5020.
1.7 Environmental Requirements
This section describes the requirements of the NetBackup 5020 on the operating environment
and storage environment.
1.8 Standards Compliant and Certificates
This section describes the standards that the NetBackup 5020 complies with and the
certificates that the NetBackup 5020 has obtained.
1 Product Introduction
NetBackup 5020
Product Description
1-2 Symantec Corporation Issue 01 (2010-12-10)
1.1 Product Appearance
This section describes the appearance of the NetBackup 5020.
The NetBackup 5020 is 4U high and contains 24 disks. Figure 1-1 shows the appearance of
the NetBackup 5020.
Figure 1-1 NetBackup 5020 appearance
The height, width, and depth of the NetBackup 5020 are respectively 175 mm, 446 mm,
685 mm.
It can be installed in a standard 19-inch cabinet or in a cabinet with a depth of 1,000 mm
(or larger).
1.2 Hardware Structure
This section describes the hardware structure of the NetBackup 5020.
The NetBackup 5020 adopts the modular design and contains the following parts:
Chassis
Disk module
Power module
Backplane
Fan module
Mainboard
Redundant array of independent disks (RAID) card
10GE network interface card (NIC)
NetBackup 5020
Product Description 1 Product Introduction
Issue 01 (2010-12-10) Symantec Corporation 1-3
Figure 1-2 shows the overall hardware structure of the NetBackup 5020.
Figure 1-2 Overall hardware structure of the NetBackup 5020
1 Disk module 5 Power module
2 Chassis 6 Mainboard
3 Fan module 7 RAID card
4 Backplane 8 10GE NIC
1.3 Product Configuration
This section describes the hardware configuration of the NetBackup 5020.
Table 1-1 lists the product configuration of the NetBackup 5020.
1 Product Introduction
NetBackup 5020
Product Description
1-4 Symantec Corporation Issue 01 (2010-12-10)
Table 1-1 Product configuration of the NetBackup 5020
Item Index
Basic feature 4U a/ 24 disk slots
Processor type and
quantity
Two quad-core Intel Xeon E5620 CPUs
Memory type and
capacity
Memory capacity: 32GB
DDR3 b
Disk type and quantity Twenty-four 2 TB 7,200 rpm SATA c disks
Maximum raw capacity: 48 TB
RAID level RAID 1 and RAID 6
System disk: RAID 1
Data disk: RAID 6
I/O port One 100 Mbit/s IPMI management network port
One VGA d port
One RJ-45 serial port, with a transfer rate of 115,200 baud rate
Two USB e 2.0 ports
Two GE f service network ports, with the RJ-45 connector and
link/active indicator
Two 10GE service network ports
a: 1 U = 44.45 mm
b: 3rd Generation Double Data Rate SDRAM
c: Serial Advanced Technology Attachment
d: Video Graphics Array
e: Universal Serial Bus
f: Gigabit Ethernet
1.4 Features
This section describes the features of the NetBackup 5020, such as energy saving, large
capacity, reliability, and manageability.
Table 1-2 lists the features of the NetBackup 5020.
NetBackup 5020
Product Description 1 Product Introduction
Issue 01 (2010-12-10) Symantec Corporation 1-5
Table 1-2 Features of the NetBackup 5020
Feature Description
Energy saving Supports disk soft start after power-on, controlling the disk startup
current and reducing the overall power consumption of the device.
Supports high-efficiency power modules, reducing power
consumption.
Supports intelligent fan speed control, reducing the power
consumption of devices.
High performance
and large capacity
Supports up to 24 SATA disks, with a raw capacity of up to 48
TB.
Supports high-performance processors with low power
consumption.
Provides large-capacity intra-system switching bandwidths and
high I/O throughout.
Provides eight DIMMs a and supports 32 GB memory .
Supports IOAT b to meet the diverse requirements on processing
capability.
Supports RAID 1 and RAID 6.
High reliability Supports redundant power modules.
Supports hot-swappable disk modules and power modules.
MTBFc > 10
5 h.
Easy management Provides separate outofband management network interfaces,
allowing customers to remotely power on, power off, and reset
devices through the network.
Supports remotely configuring and managing devices through
KVM d over IP.
Provides customized management interfaces, simplifying
maintenance operations and saving maintenance labor.
Supports DHCP e and automatically obtains the IP address from
the management server, thus reducing configuration operations.
Supports SNMP f Trap and automatically reports alarms.
Supports reporting the disk information through the outofband
management channel.
a: Dual Inline Memory Module
b: Input/Output Acceleration Technology
c: Mean Time between Failures
d: Keyboard Video Mouse
e: Dynamic Host Configuration Protocol
f: Simple Network Management Protocol
1 Product Introduction
NetBackup 5020
Product Description
1-6 Symantec Corporation Issue 01 (2010-12-10)
1.5 Ports and Indicators
This section describes the front panel, rear panel, ports, and indicators of the NetBackup
5020.
1.5.1 Front Panel
This section describes the front panel of the NetBackup 5020.
1.5.2 Rear Panel
This section describes the rear view of the NetBackup 5020.
1.5.3 Ports
This section describes the information about ports of the NetBackup 5020.
1.5.4 Indicators
This section describes indicators of the NetBackup 5020.
1.5.1 Front Panel
This section describes the front panel of the NetBackup 5020.
Figure 1-3 shows the front view of the NetBackup 5020.
Figure 1-3 Front view of the NetBackup 5020
1 Disk handle 5 Enclosure handle
2 Disk module 6 Disk read/write status indicator
NetBackup 5020
Product Description 1 Product Introduction
Issue 01 (2010-12-10) Symantec Corporation 1-7
3 System power indicator 7 Disk online status indicator
4 System alarm/location indicator
Figure 1-4 shows the disk slots.
From bottom to top and right to left, the 24 slots of the NetBackup 5020 are numbered from a
to x, with the bottom right one numbered a.
Disks in slot a and slot b are system disks that form a RAID 1 group. Do not remove or
insert the system disks unnecessarily. Otherwise, the system data may be damaged.
Disks in slot c and slot d are the global hot spare disks.
Disks in other slots are data disks that form a RAID 6 group.
Figure 1-4 Disk slots of the NetBackup 5020
1.5.2 Rear Panel
This section describes the rear view of the NetBackup 5020.
Figure 1-5 shows the rear view of the NetBackup 5020.
1 Product Introduction
NetBackup 5020
Product Description
1-8 Symantec Corporation Issue 01 (2010-12-10)
Figure 1-5 Rear view of the NetBackup 5020
1 10GE service network port 11 Link indicator of the service
network port
2 10GE service network port 12 VGA port
3 System power switch 13 Serial port
4 System reset button 14 USB 2.0 port
5 Slot 0: RAID card 15 Power fan
6 System alarm/location indicator 16 Power module handle
7 Link indicator of the IPMI management
network port
17 Power run/alarm indicator
8 Active indicator of the IPMI
management network port
18 Power socket
9 Service network port (NIC1) 19 Power module spring leaf
10 Active indicator of the service network
port
When the NetBackup 5020 is configured with only one power module, the power module is installed
in position 18 in Figure 1-5.
The service network port indicators of NIC1 and NIC2 are the same, as shown in Table 1-4.
1.5.3 Ports
This section describes the information about ports of the NetBackup 5020.
Figure 1-6 shows the ports of the NetBackup 5020. Table 1-3 lists the ports on the NetBackup
5020.
NetBackup 5020
Product Description 1 Product Introduction
Issue 01 (2010-12-10) Symantec Corporation 1-9
Figure 1-6 Ports of the NetBackup 5020
1 10GE service network port 5 Service network port (NIC2)
2 10GE service network port 6 VGA port
3 IPMI management network port 7 Serial port
4 Service network port (NIC1) 8 USB 2.0 port
Table 1-3 Description of the ports on the NetBackup 5020
Name Quantity Model Function
USB 2.0 port 2 A Connects the mouse, keyboard, and other
USB 2.0 devices, such as a USB CD-ROM
drive.
Serial port 1 RJ45 Extends functions of the OS and third-party
software.
VGA port 1 D15 Connects to the monitor.
IPMI
management
network port
1 RJ45 Device hardware is managed through this
Fast Ethernet (FE) port.
Service
network port
(NIC1)
1 RJ45 NIC 1 is a management network port and its
IP address is 192.168.1.1/24. Through this
IP address, the user can log in to the OS for
configuration. NIC 1 is connected to the
management computer.
Service
network port
(NIC2)
1 RJ45 Connects to the backup network.
10GE service
network port
2 SFP+ Connects to the backup network.
1 Product Introduction
NetBackup 5020
Product Description
1-10 Symantec Corporation Issue 01 (2010-12-10)
1.5.4 Indicators
This section describes indicators of the NetBackup 5020.
Table 1-4 and Table 1-5 list the indicators of the NetBackup 5020. You can make a
preliminary judgement on the current operating status of the NetBackup 5020 through the
indicators.
Table 1-4 Description of the indicators of the NetBackup 5020
Location Type Color Status Description
Chassis System power
indicator
Green On The device is powered on.
- Off The device is not powered on.
System
alarm/location
indicator
Red On An alarm occurred on the
device.
Blinking A fault occurred on the power
module.
Orange On Locating the devicea.
- Off The device is running normally.
SATA disk
module
Disk online
status indicator
Green On The disk is powered on
normally.
Red On A disk alarm occurred or the
disk is not ready.
- Off The disk is not powered on.
Disk read/write
status indicator
Green Blinking Data is being transferred.
- Off No data is being transferred.
Power
module
Power
running/alarm
indicator
Green On The AC power is normal.
Green Blinking The AC input is normal, and the
device is not powered on.
Orange On A power alarm occurred.
- Off The power module failed or is
not connected to the main power
supply.
Mainboard Fan
running/alarm
indicator
Green On The fan is running normally.
Red On A fan alarm occurred.
Rear panel Link indicator of
IPMI
management
network port
Green On The link of the management
network port is normal.
- Off No link.
Active indicator Yellow Blinking Data is being transferred.
NetBackup 5020
Product Description 1 Product Introduction
Issue 01 (2010-12-10) Symantec Corporation 1-11
Location Type Color Status Description
of IPMI
management
network port
- Off No data is being transferred.
Link indicator of
the service
network port
(NIC1/NIC2)
Green On Data is being transferred at a
rate of 1,000 Mbit/s.
Yellow On Data is being transferred at a
rate of 100 Mbit/s.
- Off Data is being transferred at a
rate of 10 Mbit/s, or no link.
Active indicator
of service
network port
(NIC1/NIC2)
Yellow Blinking Data is being transferred.
- Off No data is being transferred.
a: A location command is sent through the management system.
Table 1-5 Description of indicators on the 10GE NIC
Type Color Status Description
ACT/LNK
Green Blinking The link is normal and data is being transferred.
Green On The link is normal.
- Off No link.
GRN=10G
- Off No link.
Green On Data is being transferred at a rate of 10 Gbit/s.
Yellow On Data is being transferred at a rate of 1 Gbit/s.
1.6 Technical Specifications
This section describes the technical specifications of the NetBackup 5020.
Table 1-6 lists the technical specifications of the NetBackup 5020.
Table 1-6 Technical specifications of the NetBackup 5020
Item Sub Item Index
Weight Maximum weight
a 47 kg
Transportation weight b 71 kg
Dimensions H x W x D 175 mm x 446 mm x 685 mm
1 Product Introduction
NetBackup 5020
Product Description
1-12 Symantec Corporation Issue 01 (2010-12-10)
Item Sub Item Index
Power
consumption
Maximum power 700 W
Power parameters AC voltage range 100 V to 127 V, 200 V to 240 V
AC frequency range 47 Hz to 63 Hz
Inherent
availability of the
system
- ≥ 99.95%
MTTR c - < 1 h
a: The maximum weight refers to the weight of the NetBackup 5020 with twenty-four disk
modules, two power modules, eight memory modules, RAID card, and 10GE NIC.
b: The transportation weight is the sum of the maximum weight of the NetBackup 5020 and
the maximum weight of the transportation materials.
c: Mean Time to Repair
1.7 Environmental Requirements
This section describes the requirements of the NetBackup 5020 on the operating environment
and storage environment.
Table 1-7 lists the environmental requirements of the NetBackup 5020.
Table 1-7 Environmental requirements of the NetBackup 5020
Item Index
Operating temperature a 5°C to 35°C (41°F to +95°F)
Storage temperature -40°C to +70°C (-40°F to +158°F)
Transportation temperature -40°C to +70°C (-40°F to +158°F)
Temperature gradient 10°C/h
Operating humidity 10% RH to 85% RH
Operating altitude -30.5 m to +3,000 m
Storage altitude -30.5 m to +3,000 m
Operating altitude -30.5 m to +3,000 m
Noise b < 72 dBA
a: When the altitude ranges from -60 m to +1,800 m, the ambient temperature ranges from
5°C to 35°C. When the altitude ranges from 1,800 m to 3,000 m, the environment
temperature decreases by 0.6°C every time the altitude increases by 100 m.
b: The maximum noise of the NetBackup 5020 when the ambient temperature is 25°C.
NetBackup 5020
Product Description 1 Product Introduction
Issue 01 (2010-12-10) Symantec Corporation 1-13
1.8 Standards Compliant and Certificates
This section describes the standards that the NetBackup 5020 complies with and the
certificates that the NetBackup 5020 has obtained.
Protocols and Standards
Table 1-8 lists the protocols and standards that NetBackup 5020 complies with.
Table 1-8 Protocols and standards that the NetBackup 5020 complies with
Name Standard No.
IPMI2.0 Intelligent Platform Management Interface Specification Second Generation
v2.0, Document Revision 1.0
SMBIOS System Management BIOS (SMBIOS) Reference Specification, Version 2.5
SATA II Serial ATA Working Group, Serial ATA II: Extensions to Serial ATA.
Revision 1.0a
ACPI Advanced Configuration and Power Interface Specification, Revision 3.0,
September 2
IP RFC0791: Internet Protocol
Safety Standards and EMC Standards
Table 1-9 lists the safety standards and EMC standards that the NetBackup 5020 complies
with.
Table 1-9 Safety standards and EMC standards
Name Standard No.
IT Equipment Safety Standard GB4943-2001
IEC standard IEC 60950-1
UL safety standard UL 60950-1
US EMC standard FCC, 47 CFR Part 15, Subpart B
European safety standard EN 60950-1
European EMC directive EMC Directive 2004/108/EC
European EMC standard EN 55024: 1998+A1+A2
European safety directive LVD Directive 2006/95/EC
1 Product Introduction
NetBackup 5020
Product Description
1-14 Symantec Corporation Issue 01 (2010-12-10)
Industry Standards
Table 1-10 lists the industry standards that the NetBackup 5020 complies with.
Table 1-10 Industry standards
Name Standard No.
Ethernet standard IEEE 802.3
FE standard IEEE 802.3u
GE standard IEEE 802.3z
IEEE standard test interface and
boundary-scan architecture
IEEE 1149.1-2001
Failure mode and effects analysis (FMEA)
process
IEC 812
Reliability, maintainability and availability
standard
IEC 863
Environmental protection ECMA TR/70
Certificates
Table 1-11 lists the certificates the NetBackup 5020 has obtained.
Table 1-11 Certificates
Name Description
CB The IEC System for Conformity Testing to Standards for Safety of
Electrical Equipment (referred to as the IECEE) is based on the use of
specific IEC standards for electrical equipment. The CB Scheme is
applicable to electrical equipment within the scope of IEC standards for
safety, accepted for use in the IECEE. The Scheme becomes operative for
such standards as soon as at least one National Certification Body has
declared their recognition of CB Test Certificates. The purpose of the CB
Scheme is to eliminate the international trade protection that is caused by the
different certifications and standards of different nations.
CCC CCC (China Compulsory Certification), which is released for the products
relating to human health and safety, lives and health of animals and plants,
environmental protection, and public safety.
CE CE (Conformite Europeenne), including EMC directive 2004/108/EC and
low voltage directive 2006/95/EC.
C-tick A product with a C-tick compliance label complies with applicable EMC
and radiocommunication requirements. The C-tick label is mandatory for
related products in Australia and New Zealand.
NetBackup 5020
Product Description 1 Product Introduction
Issue 01 (2010-12-10) Symantec Corporation 1-15
Name Description
FCC Chapter 15 in FCC (Federal Communications Commission) Rules and
Regulations. The device conforms to the standard for level A digital device
according to the test.
REACH REGULATION (EC) No 1907/2006 OF THE EUROPEAN PARLIAMENT
AND OF THE COUNCIL of 18 December 2006 concerning the
Registration, Evaluation, Authorization and Restriction of Chemicals
(REACH) is a compellent management rule to manage all the chemicals
entering into European market preventively.
RoHS RoHS (Restriction of the Use of Certain Hazardous Substances), a directive
for environmental protection released by the EU in 2003. Management on
the environmental impact from the electrical and electronic products during
at the production and disposal stages. RoHS restricts the maximum amount
of the hazardous substances of the products at the production stage.
UL UL (Underwriters Laboratories) is a non-profit safety test and certification
organization.
WEEE The EU Directive on Waste of Electric and Electronic Equipment. Electrical
and electronic products sold in the EU market must comply with this
directive and have the mark of cross out of the wheeled bin.
VCCI The Voluntary Control Council for Interference (VCCI) is an association in
Japan that requests that electronics manufacturers participate in the control
of electromagnetic interference.
NetBackup 5020
Product Description 2 Product Components
Issue 01 (2010-12-10) Symantec Corporation 2-1
2 Product Components
About This Chapter
This section describes the features, operating principles, and technical specifications of the
NetBackup 5020.
2.1 Chassis
This section describes the appearance, features, and technical specifications of the chassis.
2.2 Disk Module
This section describes the appearance, features, and technical specifications of the disk
module.
2.3 Power Module
This section describes the features, appearance, and technical specifications of the power
module.
2.4 Backplane
This section describes the appearance, features, and ports of the backplane.
2.5 Fan Module
This section describes the appearance, features, and technical specifications of the fan
module.
2.6 Mainboard
This section describes the appearance, features, and ports of the mainboard.
2.7 RAID Card
This section describes the appearance and features of the RAID card.
2.8 10GE NIC
This section describes the features, panels , and technical specifications of the 10GE NIC.
2.1 Chassis
This section describes the appearance, features, and technical specifications of the chassis.
2 Product Components
NetBackup 5020
Product Description
2-2 Symantec Corporation Issue 01 (2010-12-10)
Appearance
Figure 2-1 shows the appearance of the chassis.
Figure 2-1 Appearance of the chassis
Features
The chassis offers the following features:
The chassis accommodates all components.
The air channels and holes in the chassis are used to dissipate heat for all components.
Technical Specifications
The technical specifications of the chassis are as follows:
Dimensions (H x W x D): 175 mm x 446 mm x 685 mm.
It can be installed in a standard 19-inch cabinet or in a cabinet with a depth of 1,000 mm
(or larger).
2.2 Disk Module
This section describes the appearance, features, and technical specifications of the disk
module.
Appearance
The NetBackup 5020 supports 24 SATA disks. A SATA disk module consists of the disk
handle, disk tray, SATA disk, and SAS convertor.
NetBackup 5020
Product Description 2 Product Components
Issue 01 (2010-12-10) Symantec Corporation 2-3
Figure 2-2 shows the disk module.
Figure 2-2 Disk module
1 Disk handle 3 SATA disk
2 Disk tray 4 SAS convertor
Features
The disk module has the following features:
Accommodates the OS
The OS of the NetBackup 5020 is installed on the system disks, disks in slot a and slot b.
Figure 1-4 shows the location of slot a and slot b.
Do not insert or remove the system disks while the system is powered on.
Do not use the system disks as the hot spare disks.
Provides the global hot spare disks
The disks in slot c and slot d are designated as the hot spare disks. Figure 1-4 shows the
location of slot c and slot d.
Provides storage capacity
The NetBackup 5020 can provide storage capacity for storing other data besides the
system data on the system disks. Except for the system disks and hot spare disks, all
other disks are data disks and provide storage capacity.
2 Product Components
NetBackup 5020
Product Description
2-4 Symantec Corporation Issue 01 (2010-12-10)
When data is being read or written on disks, do not power off the device by turning off the
mains power or pressing the power button. Otherwise, the disks data may be damaged. To
power off the device, stop reading and writing data on the disks first and then send a
shutdown command through the OS.
Technical Specifications
The technical specifications of the disk module are as follows:
2 TB 7,200 rpm SATA disk
Hot-swappable disk
2.3 Power Module
This section describes the features, appearance, and technical specifications of the power
module.
Appearance
The AC power module provides power for the NetBackup 5020 when the operating
temperature ranges from 5℃ to 35℃ and the AC voltage ranges from 100 V to 127 V, or 200 V
to 240 V.
Figure 2-3 shows the AC power module.
Figure 2-3 AC power module
1 Power module spring leaf 4 Power fan
2 Power socket 5 Power module handle
3 Power running/alarm indicator
For details on the indicators of the power module, see Table 1-4.
NetBackup 5020
Product Description 2 Product Components
Issue 01 (2010-12-10) Symantec Corporation 2-5
Features
The power module provides power for the NetBackup 5020. There are two AC power module
slots at the back of the NetBackup 5020 chassis.
The power modules support hot swapping. A fault on one power module does not affect the
normal running of the NetBackup 5020.
Technical Specification
Table 2-1lists the technical specifications of the AC power module.
Table 2-1 Technical specifications
Parameter Category
Parameter Value
Input features Input voltage range AC a 90 V to 264 V
Rated input voltage 100 V to 127 V/200 V to 240 V
Maximum input current ≤ 8.9 A at 90 V to 127 V
Rated input current ≤ 4.5 A at 200 V to 240 V
AC frequency range 47 Hz to 63 Hz
Output features Rated output voltage DC b 12 V/5 V
Output voltage range DC 11.4 V to 12.6 V/4.8 V to 5.25 V
Output current range 0 to 58 A/0 to 2 A
Output power 700 W
Output efficiency ≥ 80% at 100 V to 240 V
Operating
requirements
Input overvoltage protection
range
AC 75 V±5 V
Input overvoltage restoration
range
AC 85 V±4 V
Output overvoltage DC 13.5 V to 14.5 V/5.7 V to 6.5 V
Output current-limiting
protection
64 A to 87 A/3 A to 6 A
a: Alternating current
b: Direct current
2.4 Backplane
This section describes the appearance, features, and ports of the backplane.
2 Product Components
NetBackup 5020
Product Description
2-6 Symantec Corporation Issue 01 (2010-12-10)
Appearance
Figure 2-4 shows the front view of the backplane.
Figure 2-4 Front view
Figure 2-5 shows the rear view of the backplane.
NetBackup 5020
Product Description 2 Product Components
Issue 01 (2010-12-10) Symantec Corporation 2-7
Figure 2-5 Rear view
1 SAS connector 3 Mini SAS port
2 Backplane power supply port 4 Sideband signal port
Features
The backplane:
Connects to 24 disks through the SAS connectors.
Provides signal channels and power for 24 disks.
Port Description
Table 2-2 lists the ports on the backplane.
Table 2-2 Port description
Port Function
SAS port Connects to a SATA disk.
Backplane power supply
port
Connects to the power interface to provide power for the
backplane.
Mini SAS port Connects to the RAID card and transfers the SAS signals
between the mainboard and the backplane.
2 Product Components
NetBackup 5020
Product Description
2-8 Symantec Corporation Issue 01 (2010-12-10)
Port Function
Sideband signal port Communicates with the mainboard through inter-integrated
circuit (IIC) signals and other signals.
2.5 Fan Module
This section describes the appearance, features, and technical specifications of the fan
module.
Appearance
Figure 2-6 shows the appearance of the fan module.
Figure 2-6 Fan module
In Figure 2-6, fans are numbered 1, 2, 3, and 4, which correspond to the fan running/alarm
indicators 1, 2, 3, and 4, as shown in Figure 2-7.
NetBackup 5020
Product Description 2 Product Components
Issue 01 (2010-12-10) Symantec Corporation 2-9
Figure 2-7 Location of the fan module and fan indicators
Features The fan module dissipates heat for the NetBackup 5020.
Fans automatically regulate speed according to internal ambient temperature.
Faults on any fan will decrease the maximum ambient temperature that the device can
tolerate.
Technical Specifications
Table 2-3lists the technical specifications of the fan module.
Table 2-3 Technical specifications of the fan module
Parameter Category Parameter Value
Dimensions (L x W x H) 80 mm x 80 mm x 38 mm
Lead length 350 mm
Number of pins 4
Connector spacing 2.5 mm
Basic electrical
parameters
Rated voltage DC 12 V
Operating voltage DC 7 V to 13.2 V
Startup voltage DC ≤ 7 V
2 Product Components
NetBackup 5020
Product Description
2-10 Symantec Corporation Issue 01 (2010-12-10)
Parameter Category Parameter Value
Standard operating current 1.7 A
Maximum operating current 2.5 A
Rated power 21 W
Maximum power ≤30 W
Rated rotational speed 10000 r/min
Rotational speed control
mode
PWM a
Speed adjustment mode
and control signal mode
Speed adjustment voltage
range
DC -0.8 V to +20 V
Voltage range of high-level
input signal
DC 2.8 V to 20 V
Voltage range of low-level
input signal DC -0.8 V to +0.4 V
Basic performance
indexes
Operating temperature -10°C to +60°C
Operating humidity 5% RH to 90% RH
Storage temperature -40°C to +70°C
Storage humidity 5% RH to 95% RH
a: Pulse-Width modulation
2.6 Mainboard
This section describes the appearance, features, and ports of the mainboard.
Appearance
Figure 2-8 shows the appearance of the mainboard.
NetBackup 5020
Product Description 2 Product Components
Issue 01 (2010-12-10) Symantec Corporation 2-11
Figure 2-8 Appearance of the mainboard
1 Memory socket 7 IPMI Management network port
2 USB 2.0 port 8 CPU heat sink
3 Serial port 9 Slot 0: PCI-E x 8
4 VGA port 10 Slot 1: PCI-E x 8
5 Service network port (NIC 2) 11 Slot 2: PCI-E x 8
6 Service network port (NIC 1) 12 Slot 3: PCI-E x 4
In NetBackup 5020:
The RAID card is installed in slot 0 in Figure 2-8.
The 10GE NIC is installed in slot 2 in Figure 2-8.
Features
The mainboard processes services and provides inband and outofband management and
baseboard management controller (BMC) module. It supports IPMI 2.0 and monitors and
manages devices through an inband channel and an outofband channel.
The inband channel management uses a service channel to manage the NetBackup 5020, such as the
service network port; the outofband channel management uses the management channel to manage the
NetBackup 5020, such as the management network port.
2 Product Components
NetBackup 5020
Product Description
2-12 Symantec Corporation Issue 01 (2010-12-10)
Interface Description
Table 1-3 describes the interfaces on the mainboard.
2.7 RAID Card
This section describes the appearance and features of the RAID card.
The RAID card is plugged in the PCI-E x8 slot and used for expanding the eight SAS ports on
the mainboard by connecting the two internal Mini SAS cables to the two Mini SAS ports on
the backplane.
Appearance
Figure 2-9 shows the appearance of the RAID card.
Figure 2-9 Appearance of the RAID card
1 Mini SAS port 2 Battery Backup Unit (BBU)
Features
The RAID card has the following features:
Flexible SAS/SATA disk array structure to reduce costs.
Supporting RAID 1 and RAID 6 and integrating RAID functions to avoid extra
consumption on the CPU.
Connecting SATA/SAS disks through the advanced serial technology.
Configuring the Battery Backup Unit (BBU) to provide power failure protection.
NetBackup 5020
Product Description 2 Product Components
Issue 01 (2010-12-10) Symantec Corporation 2-13
2.8 10GE NIC
This section describes the features, panels , and technical specifications of the 10GE NIC.
The 10GE NIC provides two 10GE network ports for backup.
Appearance
Figure 2-10 shows the 10GE NIC.
Figure 2-10 10GE NIC
Table 2-4 lists the indicators on the 10GE NIC.
Table 2-4 Description of indicators on the 10GE NIC
Type Color Status Description
ACT/LNK
Green Blinking The link is normal and data is being transferred.
Green On The link is normal.
- Off No link.
GRN=10G
- Off No link.
Green On Data is being transferred at a rate of 10 Gbit/s.
Yellow On Data is being transferred at a rate of 1 Gbit/s.
Table 2-5 lists the ports on the 10GE NIC.
2 Product Components
NetBackup 5020
Product Description
2-14 Symantec Corporation Issue 01 (2010-12-10)
Table 2-5 Description of ports on 10GE NIC
Property Value
Connectors Two LC fiber-optic connectors
Port cables SFP+ direct attach cables
Data rate per port Optical: 10 Gbit/s / 1 Gbit/s
Direct attach: 10 Gbit/s
Network standard IEEE 802.3
Technical Specification
Table 2-6 lists the technical specifications of the 10GE NIC.
Table 2-6 Technical specifications of the 10GE NIC
Item Index
Dimensions 5.73 inches long, measured without PCI-E bracket
Typical power
consumption
Maximum power: 10.7 W
Typical power: 10 W
Operating temperature 0°C to 55°C (32°F to 131°F)
Storage temperature -40°C to +70°C (-40°F to +158°F)
Storage humidity 90% RH (35°C, non-condensing)
NetBackup 5020
Product Description 3 Device Cable
Issue 01 (2010-12-10) Symantec Corporation 3-1
3 Device Cable
About This Chapter
This chapter describes the structure, cable connection list, and technical specifications of the
external cables used in the NetBackup 5020.
3.1 Power Cable and Grounding Cable
This section describes the structure, cable connection list, and technical specifications of the
power cables and grounding cables used in the NetBackup 5020.
3.2 Signal Cable
This section describes the structure, cable connection list, and technical specifications of the
external signal cables used in the NetBackup 5020.
3.1 Power Cable and Grounding Cable
This section describes the structure, cable connection list, and technical specifications of the
power cables and grounding cables used in the NetBackup 5020.
3.1.1 Power Cable
This section describes the structure, cable connection list, and technical specifications of the
power cable.
3.1.2 Grounding Cable
This section describes the structure, cable connection list, and technical specifications of the
grounding cable.
3.1.1 Power Cable
This section describes the structure, cable connection list, and technical specifications of the
power cable.
Each AC power module of the NetBackup 5020 is configured with one AC power cable. One
end of the AC power cable is connected to the power socket of the NetBackup 5020, and the
other end is connected to the external power supply to provide power for the NetBackup
5020.
3 Device Cable
NetBackup 5020
Product Description
3-2 Symantec Corporation Issue 01 (2010-12-10)
Power cables are subject to different regions. International standard cables are used as an example in this
document.
Structure
Figure 3-1 shows the structure of the AC power cable.
Figure 3-1 Structure of the AC power cable
1 AC power connector compliant with the international standard
2 AC power connector compliant with the international standard
A power cables includes live line, neutral line, and grounding line, respectively as shown in L,
N, and E in directions A and B in Figure 3-1.
Cable Connection List
Table 3-1 lists the cable connection list of the power cable.
NetBackup 5020
Product Description 3 Device Cable
Issue 01 (2010-12-10) Symantec Corporation 3-3
Table 3-1 Cable connection list of the power cable
Start End Color
X1.L X2.L Brown
X1.N X2.N Blue
X1.E X2.E Yellow/Green
Technical Specifications
Table 3-2 lists the technical specifications of the power cable.
Table 3-2 Technical specifications of the power cable
Item Description
Terminal X1/X2 AC power connector compliant with national standard-3PIN-10
A-250 V
Cable type 227IEC53 (RVV)-3 x 1 mm2-Black
3.1.2 Grounding Cable
This section describes the structure, cable connection list, and technical specifications of the
grounding cable.
The NetBackup 5020 is configured with one grounding cable. One end of the cable connects
to the grounding clip of the NetBackup 5020, and the other end connects to the grounding
terminal of the NetBackup 5020 cabinet to ensure the safe operation of the NetBackup 5020.
Structure
Figure 3-2 shows the structure of the grounding cable.
Figure 3-2 Structure of the grounding cable
1 Bare connector-OT type
3 Device Cable
NetBackup 5020
Product Description
3-4 Symantec Corporation Issue 01 (2010-12-10)
Technical Specifications
Table 3-3 lists the technical specifications of the grounding cable.
Table 3-3 Technical specifications of the grounding cable
Item Description
Terminal X1/X2 Bare connector-OT-6 mm2-M6-Tin plated-Round insulated
terminal-12 to 10 AWG-Yellow
Cable type Power cable-450/750V-H07Z-K-6 mm2-Yellow green
Cable length 0.5 m
3.2 Signal Cable
This section describes the structure, cable connection list, and technical specifications of the
external signal cables used in the NetBackup 5020.
3.2.1 Network Cable
This section describes the structure, cable connection list, and technical specifications of the
network cable.
3.2.2 Multi-Mode Fiber
This section describes the structure and technical specifications of the multi-mode fiber.
3.2.3 Serial Cable
This section describes the structure, cable connection list, and technical specifications of the
serial cable.
3.2.1 Network Cable
This section describes the structure, cable connection list, and technical specifications of the
network cable.
The NetBackup 5020 communicates with the outside through a network cable. One end of the
network cable connects to the management network port or service network port of the
NetBackup 5020, and the other end connects to the network switch or the application server
(AS). Both ends of the cable are RJ-45 connectors.
Structure
Figure 3-3 shows the structure of the network cable.
NetBackup 5020
Product Description 3 Device Cable
Issue 01 (2010-12-10) Symantec Corporation 3-5
Figure 3-3 Structure of the network cable
1 RJ-45 connector
From left to right, the eight connectors of the left side are numbered from 1 to 8, as shown in Figure 3-3.
The eight connectors of the right side are numbered in the same way.
Cable Connection List
Table 3-4 shows the cable connection list of the network cable.
Table 3-4 Cable connection list of the network cable
Connector X1 Connector X2 Color Mapping
X1.2 X2.2 Orange One twisted pair
X1.1 X2.1 White/Orange
X1.6 X2.6 Green One twisted pair
X1.3 X2.3 White/Green
X1.4 X2.4 Blue One twisted pair
X1.5 X2.5 White/Blue
X1.8 X2.8 Brown One twisted pair
X1.7 X2.7 White/Brown
Technical Specifications
Table 3-5 lists the technical specifications of the network cable.
Table 3-5 Technical specifications of the network cable
Item Description
Connector X1/X2 Network port connector-8PIN-8 bit-Shielded-RJ-45 connector
Cable type Communication cable-Category 5 Shielded twisted pair-24 AWG
3 Device Cable
NetBackup 5020
Product Description
3-6 Symantec Corporation Issue 01 (2010-12-10)
Item Description
Number of cores 8
Core radius 0.53 mm
3.2.2 Multi-Mode Fiber
This section describes the structure and technical specifications of the multi-mode fiber.
The NetBackup 5020 communicates with the FC switch through a multi-mode fiber. One end
of the multi-mode fiber connects to the 10GE service network port, and the other end
connects to the FC switch. The two ends of the multi-mode fiber are LC connectors.
Fibers are not delivered with goods. They need to be prepared by customers themselves.
Structure
Figure 3-4 shows the structure of the multi-mode fiber.
Figure 3-4 Structure of the multi-mode fiber
Technical Specifications
Table 3-6 lists the system technical specifications of the multi-mode fiber.
Table 3-6 Technical specifications of the multi-mode fiber
Item Description
Laser wavelength 850 nanometer (not visible)
Cable type to use Multi-mode fiber with 62.5µm or 50µm core diameter
Connector type LC
Maximum cable length 300 meters
3.2.3 Serial Cable
This section describes the structure, cable connection list, and technical specifications of the
serial cable.
The NetBackup 5020 communicates with the maintenance terminal through a serial cable.
NetBackup 5020
Product Description 3 Device Cable
Issue 01 (2010-12-10) Symantec Corporation 3-7
Structure
Figure 3-5 shows the structure of the serial cable.
Figure 3-5 Structure of the serial cable
1 Cable connector 2 Network port connector
From bottom to up and right to left, the nine connectors of the left side are numbered from 1 to 9, as
shown in Figure 3-5.
From left to right, the eight connectors of the right side are numbered from 1 to 8, as shown in
Figure 3-5.
The network port connector end of the serial cable connects to the system serial port of the
NetBackup 5020, and the cable connector end connects to the system serial port of the
maintenance terminal.
Cable Connection List
Table 3-7 lists the cable connection list of the serial cable.
Table 3-7 Cable connection list of the serial cable
Connector X1 Connector X2
X1.2 X2.3
X1.3 X2.6
X1.5 X2.5
Technical Specifications
Table 3-8 lists the technical specifications of the serial cable.
Table 3-8 Technical specifications of the serial cable
Item Description
Connector X1 Cable connector-D type-9PIN-Female-Welding type
3 Device Cable
NetBackup 5020
Product Description
3-8 Symantec Corporation Issue 01 (2010-12-10)
Item Description
Connector X2 Network port connector-Single row-Single
port-8PIN-8bit-Shielded-Connector-AWG26-28AWG-Inner conductor
stranded cable
Cable type Symmetric twisted pair-UL2464-0.32 mm-28 AWG-2 pairs-Pantone
WARM GRAY 1 U
Number of
cores
8
Cable length 3 m
NetBackup 5020
Product Description A Abbreviations and Acronyms
Issue 01 (2010-12-10) Symantec Corporation A-1
A Abbreviations and Acronyms
This section describes acronyms and abbreviations referred to in this document.
A
AC Alternating Current
AS Application Server
B
BBU Battery Backup Unit
BIOS Basic Input/Output System
BMC Baseboard Management Controller
C
CCC China Compulsory Certification
CE Conformite Europeenne
CPU Central Processing Unit
D
DC Direct Current
DDR3 3rd Generation Double Data Rate SDRAM
DHCP Dynamic Host Configuration Protocol
DIMM Dual Inline Memory Module
F
FC Fiber Channel
FCC Federal Communications Commission
A Abbreviations and Acronyms
NetBackup 5020
Product Description
A-2 Symantec Corporation Issue 01 (2010-12-10)
G
GE Gigabit Ethernet
I
IIC Inter-Integrated Circuit
IOAT Input/Output Acceleration Technology
IPMI Intelligent Platform Management Interface
K
KVM Keyboard Video Mouse
L
LC Lucent Connector
M
MTBF Mean Time Between Failures
MTTR Mean Time To Repair
N
NIC Network Interface Card
P
PCI-E Peripheral Component Interconnect Express
R
RAID Redundant Array of Independent Disks
REACH Registration, Evaluation, Authorization and Restriction of
Chemicals
RoHS Restriction of the Use of Certain Hazardous Substances
S
SAS Serial Attached SCSI
NetBackup 5020
Product Description A Abbreviations and Acronyms
Issue 01 (2010-12-10) Symantec Corporation A-3
SATA Serial Advanced Technology Attachment
SNMP Simple Network Management Protocol
T
TOC Total Cost of Ownership
U
UL Underwriters Laboratories
USB Universal Serial Bus
V
VGA Video Graphics Array
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