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Crafting a Marketing Plan How Marketing & Finance Can Team Up for Greater Results. Presented by:. Laura Patterson, VisionEdge Marketing. Wendy Gustafson, Full Sail Partners. Agenda. Agenda. CRM. Resources WebEx Instructions - PowerPoint PPT Presentation

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© Copyright 2012 Full Sail Partners, Ltd. – All Rights Reserved© Copyright 2012 Full Sail Partners, Ltd. – All Rights Reserved

Presented by:

Crafting a Marketing PlanHow Marketing & Finance Can Team Up for Greater

Results

Laura Patterson, VisionEdge MarketingWendy Gustafson, Full Sail Partners

© Copyright 2012 Full Sail Partners, Ltd. – All Rights Reserved© Copyright 2012 Full Sail Partners, Ltd. – All Rights Reserved

Agenda

1. Resources

2. WebEx Instructions

3. Presentation on Crafting a Marketing Plan | How Marketing & Finance Can Team Up for Greater Results

4. Questions

5. Resources

CRM

Agenda

© Copyright 2012 Full Sail Partners, Ltd. – All Rights Reserved© Copyright 2012 Full Sail Partners, Ltd. – All Rights Reserved

Other resources from Full Sail Partners:

Webinar

• 11.20.2013 - What’s New in Vision 7.1 & 7.2: http://bit.ly/1hmauoD

• Archived: Growing Smarter! Core Growth Strategies for PS Firms:http://bit.ly/16JePLy

Articles

• Difference Between Project Backlog & Forecasting: http://bit.ly/1atDWze

• Why Cash Flow Planning is Essential for Growth: http://bit.ly/1hmbfhe

• Professional Services Marketing – A Changing Landscape: http://bit.ly/1hPCe2G

© Copyright 2012 Full Sail Partners, Ltd. – All Rights Reserved© Copyright 2012 Full Sail Partners, Ltd. – All Rights Reserved

WebEx Instructions

1. Raise Hand (be sure to click again to remove raised hand or

feedback information)

2. Feedback Tool (use for yes/no questions or to provide the

speaker feedback.

3. Mute (mute yourself when you need to talk to someone in your

office or put the line on hold)

4. Q&A (Type in the Q&A dialogue box [Not Chat] to ask a question. Be sure to choose All Panelist)

1 2 3

4

Sarah Gonnella (Host)

Your Name

© Copyright 2012 Full Sail Partners, Ltd. – All Rights Reserved© Copyright 2012 Full Sail Partners, Ltd. – All Rights Reserved

Presented by:

Crafting a Marketing PlanHow Marketing & Finance Can Team Up for Greater

Results

Laura Patterson, VisionEdge MarketingWendy Gustafson, Full Sail Partners

© Copyright 2012 Full Sail Partners, Ltd. – All Rights Reserved© Copyright 2012 Full Sail Partners, Ltd. – All Rights Reserved

What is a budget?

A budget is a documented expectation of your revenue, expenses and profit for a given timeframe.

Crafting A Marketing Plan

© Copyright 2012 Full Sail Partners, Ltd. – All Rights Reserved© Copyright 2012 Full Sail Partners, Ltd. – All Rights Reserved

What ELSE is a budget Documentation of your goals:

New Services

New Geographic Areas

Growth – Existing and New

# New Clients

# Referencaeble Clients

Documentation of your assumptions: Employee Utilization

Lead Generation

Hit Ratios

Pay Rates/Bill Rates

Ensure your goals are measurable and reportable

Crafting A Marketing Plan:

© Copyright 2012 Full Sail Partners, Ltd. – All Rights Reserved© Copyright 2012 Full Sail Partners, Ltd. – All Rights Reserved

Establish your Growth Goals: Target New Clients Increase # of New Clients by 5%

Webinar Event Sponsorship Organization Participation

Crafting A Marketing Plan

© Copyright 2012 Full Sail Partners, Ltd. – All Rights Reserved© Copyright 2012 Full Sail Partners, Ltd. – All Rights Reserved

Understand Growth Goal Costs Webinar

5 webinars with 3 hours needed average pay rate $45 - $675

Event Sponsorship $12,000 Sponsorship – Banner, Booth,

Registration

6 people attending for 4 hours average pay rate $50 - $1,200

Organization Participation Registration $500

1 person at $50/hour 2 hours month $1,200

Crafting A Marketing Plan

Total Cost $15,675

Who will do the work

What is lost revenue

© Copyright 2012 Full Sail Partners, Ltd. – All Rights Reserved© Copyright 2012 Full Sail Partners, Ltd. – All Rights Reserved

Understand Benefits (ROI – Return on Investment) Growing client base by 5%

Currently 150 clients so adding 8 clients Targeting clients with expected average revenue to be 75,000

per year Current hit ratio is 34% so need 24 proposals Conversion ratio is 25% 96 Leads

Crafting A Marketing Plan

Expected Revenue Growth

$600,000

3,500 additional staff billable hours or a 3% increase in

utilization

© Copyright 2012 Full Sail Partners, Ltd. – All Rights Reserved© Copyright 2012 Full Sail Partners, Ltd. – All Rights Reserved

Tracking Results Set up tracking mechanism

when setting goals Know your current metric

Specifically define goal

Set reporting frequency (daily [whew!], quarterly, monthly, annual) with benchmarks (i.e. 1 new client by March, 4 new clients by June, etc.)

Automate with your ERP is possible but ensure you have mechanism – even excel works

Crafting A Marketing Plan

© Copyright 2012 Full Sail Partners, Ltd. – All Rights Reserved© Copyright 2012 Full Sail Partners, Ltd. – All Rights Reserved

Example in Excel

Report your results:

Over (Under) Goals# Budget # Budget # Budget

GRAND TOTAL 5 423,000 5 375,000 0 48,000.00 Q1 Client Adds 2 178,000 1 75,000 1 103,000.00

Corona ConstructionProject1 150,000

Sam Adams and SonsProject 1 25,000

Project 2 3,000

Q2 Client Adds 3 245,000 4 300,000 -1 (55,000.00) Petron Brothers

Project 1 30,000 Smirnoff Intl

Project 1 200,000 Makers

Project 1 15,000

Actual Goals/Assumption

Labor intensive

Easily forgotten

Hard to report to executives

ERRORS!

© Copyright 2012 Full Sail Partners, Ltd. – All Rights Reserved© Copyright 2012 Full Sail Partners, Ltd. – All Rights Reserved

Use Your ERP for Results… Info is already there

Marketing Goals

© Copyright 2012 Full Sail Partners, Ltd. – All Rights Reserved© Copyright 2012 Full Sail Partners, Ltd. – All Rights Reserved

Use Your ERP for Results… Info is already there

Employee Goals

© Copyright 2012 Full Sail Partners, Ltd. – All Rights Reserved© Copyright 2012 Full Sail Partners, Ltd. – All Rights Reserved

Use Your ERP for Results… Info is already there

Financial Goals

© Copyright 2012 Full Sail Partners, Ltd. – All Rights Reserved© Copyright 2012 Full Sail Partners, Ltd. – All Rights Reserved

Use Your ERP for Results… Info is already there

Budgeting in Excel

© Copyright 2012 Full Sail Partners, Ltd. – All Rights Reserved© Copyright 2012 Full Sail Partners, Ltd. – All Rights Reserved

Use Your ERP for Results… Info is already there

Budget Import

© Copyright 2012 Full Sail Partners, Ltd. – All Rights Reserved© Copyright 2012 Full Sail Partners, Ltd. – All Rights Reserved

Delete header row before import

Use Your ERP for Results… Info is already there

Budget Import

© Copyright 2012 Full Sail Partners, Ltd. – All Rights Reserved© Copyright 2012 Full Sail Partners, Ltd. – All Rights Reserved

Questions?

© Copyright 2012 Full Sail Partners, Ltd. – All Rights Reserved© Copyright 2012 Full Sail Partners, Ltd. – All Rights Reserved

Connect with Full Sail Partners:

LinkedIn: http://www.linkedin.com/company/full-sail-partners

Twitter: http://twitter.com/#!/reachfullsail

YouTube: http://www.youtube.com/user/reachfullsail

Connect with us today!

© Copyright 2012 Full Sail Partners, Ltd. – All Rights Reserved© Copyright 2012 Full Sail Partners, Ltd. – All Rights Reserved

Thank you for attending!

For more information contact:

Sarah GonnellaVP of Marketing

888.552.5535 x102info@fullsailpartners.com

Hearing what you have to say, whether criticism or praise, helps us provide you better information and service.

Please fill out the survey and provide your feedback.

www.fullsailpartners.com

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