positioning services in an oracle i learning deal ken goldwasser
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Positioning Services in an Oracle iLearning Deal
Ken Goldwasser
The Oracle University Services Team
Instructional DesignersDevelopersInstructors
Oracle Tutor ExpertsChange ManagersProject Managers
Strategists
Our Vision
Securing the successof Oracle’s customers with comprehensive education
solutions that increase the adoption
and successful use of Oracle technology
by an organization and its people.
Building Blocks Of A Complete Education Solution
Fundamental strategy to drive learning
success
• Enterprise Readiness
• Learning Approach
• User Transition
Critical content that meets business
objectives
• Process Documentation
• Custom Content Development
Optimal delivery methods for integrated
learning
• Instructor-Led Training (ILT)
• eLearning Options
Instructor-Led Training: Instructor-Led inClass (ILI), Instructor-Led Online (ILO), Custom Private EventseLearning Options: Online Library, Self-Study CD-ROM, Oracle iLearning Education: Custom or Bundled Solutions
Oracle University Education Solutions: Services
Strategy
Enterprise Readiness: Readiness Roadmap, eLearning Blueprint Learning Approach: Training Needs Analysis & Blended Learning Plan, Communication Plan, Learning Management, Instructor Delivery SkillsUser Transition: Executive Sponsorship, Manager Leadership, Project Team JumpStart, Communication Campaign
Content
Process Documentation: Oracle Tutor Education: Custom Or Bundled SolutionsCustom Content Development: ILT Content Development, CART eLearning Content Development
Delivery
iLearning QuickStartSimplify Oracle iLearning Start-Up
Oracle iLearning Set-Up Coordination (1 day)
Oracle iLearning Training (2 days) Oracle iLearning Site Definition (1 days) Oracle iLearning Content Definition (1
days)
5 days ~ $12,000 plus expensesUp to 200 Oracle iLearning Subscriptions
Hosted Solution Customers
iLearning PlusPower Up Your Oracle iLearning Solution
eLearning Blueprint (1 day) Oracle iLearning Training (3 days) Oracle iLearning Site Definition (2 days) Oracle iLearning Content Definition (2
days) Site & Content Set-Up (1 day) CheckPoint (1 day)
10 days ~ $24,000 plus expenses200 – 500 Oracle iLearning Subscriptions
Hosted Solution Customers
eContent QuickStartLearn Oracle’s Proven Content Development Method
CARTSM Prep (.5 day) CARTSM Workshop (4 days) CheckPoint (.5 day)
5 days ~ $12,000 plus expensesHosted or Installed Solution Customers
CART Is Comprised of Four Stages
Create
Author
Review
Test
Designer and SME scope module
Designer and Developer prepare module
SME reviews module for accuracy
QA conducts standards review and checks functionality
CART: Process Summary
Create
Author
Review
Test
Aligns needs, content & objectives
Produces effective delivery & interactions
Confirms relevance and accuracy
Assures quality of deliverables
CART: Advantages Gained
Provides repeatable steps and streamlined development tasks.
Enables rapid deployment of training content without sacrificing best practices in instructional design.
The process is repeatable and transferable to any customer situation
Provides an ongoing system to develop, maintain, and deploy instructional content.
eLearning QuickStartLaunch eLearning Content on Oracle iLearning
CARTSM Prep (.5 day) CARTSM Workshop (4 days) CheckPoint (.5 day) Oracle iLearning Training (2 days) Oracle iLearning Site Definition (1 days) Oracle iLearning Content Definition (1
days)10 days ~ $24,000 plus expenses
Up to 200 Oracle iLearning SubscriptionsHosted Solution Customers
eLearning PlusAccelerate eLearning on Oracle iLearning
Oracle iLearning Training (2 days) Oracle iLearning Site Definition (1 days) Oracle iLearning Content Definition (1 days) Oracle iLearning Assessment Definition (1 days) Site & Content Set-Up (1 day) e-Learning BluePrint (3 days) Communication Strategy (3 days) CARTSM Workshop (4 days) Post-Launch Assistance (4 days) CheckPoint (1 day)
25 days ~ $60,000 plus expensesMore than 500 Oracle iLearning Subscriptions
Web-b
ased le
arning Computer-based
learning
Virtual ClassroomsDigita
l
Collaboratio
n
Internet delivery Intranet delivery
Audio- and Videotape
Satellite broadcastCD-ROM
e-Learning is a Broad Banner
The Solution Should Support All Phases of Learning
LearningCycle
Demonstrate
Acquire
Apply
CollaborateValidate
Delivery Choices for Acquiring New Skills
LearningCycle
Demonstrate
Acquire
Apply
CollaborateValidate
Web-based courses (self-paced)Web-based courses (live)
TBTILT-classroom
Options for Supporting Application of Skills
LearningCycle
Demonstrate
Acquire
Apply
CollaborateValidate
Practice scenariosLive system demo
Practice in training instance
Options for Supporting Collaboration
LearningCycle
Demonstrate
Acquire
Apply
CollaborateValidate
Live Office HoursChat
Forum
Options for Validating Skills
LearningCycle
Demonstrate
Acquire
Apply
CollaborateValidate
Lesson level and course level assessment
Post training assessment
Options for Supporting Demonstration of Skills
LearningCycle
Demonstrate
Acquire
Apply
CollaborateValidate
Job aidsSuper Users
On-line support
DEMONSTRATION
AQ&Q U E S T I O N SQ U E S T I O N SA N S W E R SA N S W E R S
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