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Planning and PolishingService for High Schools
Kristin ThompsonSupervisor, Service Analysis
Metro TransitMinneapolis-St. Paul, MN
2
Downtown Minneapolis
Mall of America
Downtown St. PaulU of MN
MSP Airport
Project Background
• Metro Transit and Minneapolis Public Schools have partnered for several years– Summer school– Attendance area changes
• Until last fall, yellow buses used for most high school transportation
• Working group of MPS and Metro Transit staff formed in 2011 to explore expanded partnership
3
Critical Tool: The Student Pass
• An existing fare tool in our lineup of Go-To smart card products
• All-you-can-ride pass• Customized to MPS needs
– Limited hours (5 a.m. to 10 p.m.)– Student ID printed on reverse
• Provides valuable transactional data to MPS and Metro Transit
4
Initial Analysis
• All high schools located on or near local routes with 10-20 minute frequencies
• Nearly all students within 0.25 mi of a bus stop
• Using student origin/ destination data, generated trip plan data for each student– Trip duration– Number of required transfers– Demand by route/trip– Travel and transfer patterns
1-10 11-20 21-30 31-40 41-50 > 500%
10%
20%
30%
40%
50%
60%
70%
To-School Travel Time
Edison
North
Roosevelt
Washburn
Minutes
Per
cen
t o
f S
tud
ents
Arriving DepartingRoute 10
Northbound 64 4Southbound 4 118
Route 17Eastbound 30Westbound 103
Route 32Eastbound 430Westbound 5 308
Edison HS Estimated Demand
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Fall 2012: Phase I
• Six of eight large Minneapolis high schools• School hours– 8 or 8:30 am to 3 pm• Pass eligibility
– Outside school walk zone– Inside walk zone, but eligible for free/reduced lunch– Others allowed to purchase at half price
• 3200 students eligible as of July 2012
6
Service Planning Approaches
• Plan a seat for each student– actual demand unknown• Use existing capacity where available• Establish or use existing short-line terminals• Schedule doubleheaders• Consider route extensions to school building if heavy
loads expected• Comply with FTA charter and school bus regulations
7
Example: Edison HS
• Heavy cross-river demand from north Minneapolis to northeast Minneapolis
• Inadequate existing service– Long trips– Most trips require a
transfer– Long-term detour
8
• New route extensions• Unexpected ridership
patterns– Downtown orientation
• Mid-year service adjustments
Example: Edison HS
9
Initial Supplemental Service Plan• MPS “school extra” trips on 12 routes• Routing changes to bring routes closer to schools,
reduce transfers• 89 school extras for MPS
– 84 platform hours– 37 AM peak buses– no PM peak buses
Bus Count AM Peak PM Peak
March 2012 693 742
September 2012 730 743
System-wide change
+37 +1
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• Program webpage (metrotransit.org/mps)• School-specific map displays in schools• Marketing materials (Code of Conduct, User Guide)• Bus operator training (with follow-up Bulletins)• Outreach at school events during summer 2012• Metro Transit staff at schools and transfer points the first two
days of school
Communications and Outreach Plan
11
Challenges
• Coordination with other Metro Transit commitments– Driver pick date– State Fair
• Partnership with MPS• Negative perceptions
– Downtown– Midday ridership
12
MPS Student Pass Tags by HourWeekdays 9/24-10/12, by location
5:00 AM
6:00 AM
7:00 AM
8:00 AM
9:00 AM
10:00 AM
11:00 AM
12:00 PM
1:00 PM
2:00 PM
3:00 PM
4:00 PM
5:00 PM
6:00 PM
7:00 PM
8:00 PM
9:00 PM
10:00 PM
11:00 PM
DT Mpls
1.6 26.7333333333332
269.4 58.2666666666665
26.8666666666667
14.8 17.8 16.9333333333332
14.8666666666667
21.0666666666667
179.466666666667
128.4 76.9333333333333
71 54.3333333333333
37.2666666666665
27.1333333333332
7.53333333333335
0.333333333333333
Other
6.93333333333336
202.133333333333
1744.8
402.733333333333
87.0666666666667
54.4 46.7333333333334
51.6 47.6666666666664
144.6 1686.13333333333
615.066666666667
414.066666666667
337.466666666667
226.4 139.4 99.2 10.6 1.8
100
300
500
700
900
1100
1300
1500
1700
1900
2100
Nu
mb
er o
f P
asse
s T
agg
ed o
n B
use
s an
d R
ail
13
2012-2013 Results
Passes & Service
• 3800 passes in use• About 7000
rides/weekday• Close to 1.5 million rides
for the school year• By March, MPS school
extras trimmed 15% to 76
MPS Student Survey
• 66% “love it” and 25% “like it”
• In additional to school trips, popular uses include:– Library (42%)– Athletics (40%)– Jobs (36%)– School clubs (26%)– Tutoring (16%)
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Fall 2013: Phase II
• South and Southwest High Schools will join the program– 2100 additional pass holders
• Repeated trip planner analysis• Both schools are located in south Minneapolis– strong
grid network– Focus on providing adequate capacity on existing routes– Refine ridership expectations based on experience
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Tips for Planning Service for High Schools
• Get information early and often– Student addresses and
school choice– School bus routes and
ridership– Bell times and start date– Track ridership
• Carefully plan service• Be prepared to change
your plans• Work the partnership
16
Planning and Polishing Service for High Schools
Kristin Thompson
Supervisor, Service Analysis
Metro Transit
Minneapolis, MN
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