pick your poison: practical tips to choose which social media is right for your firm

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Peter Winzig from Weltman Weinberg & Reis asks how do you choose which social media is right for your firm? How do you find the right lawyers to champion the process?

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Pick Your Poison

Practical Tips to Select Which Social Media Is Right for Your Firm

Peter WinzigDirector of Marketing & Corporate Development

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

10 Minutes

• My Firm & Social Media

• Research to Find Our Niche’

• Something You Can Use Back Home

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

Peter Winzig

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

Early Dial Up User

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

Weltman, Weinberg & Reis Co., LPA

• Nation’s Leading Creditors’ Rights Law Firm

America’s Leading Creditors’ Rights Law Firm

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

Legal Evolution

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

Legal EvolutionLegal

Collector

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

Understanding Debt Collection

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

Understanding Debt Collection

Debtor

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

Understanding Debt Collection

Collateral

Debtor

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

Understanding Debt Collection

Collateral

Debtor

US

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

Our Clients

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

Search WWR

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

Social Media Dilemma

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

Guiding Data – Finding Your Place

• Facebook 1 Billion + users

• Twitter 120K tweets/second

• YouTube 800 million active users

• Instagram 500 million uploads daily

• Pintrest 90 minutes/month

• Google +1 5 billion times per day

Pick Your Poison

Strategic Tip #1 for LMA Marketing Directors

Conduct Firm Assessment

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

Social Media Leadership Skills

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

Ask Yourself - #1 Question

“How can I use social media to help my attorneys drive more revenue into

the firm?”

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

BUSINESS

SOCIAL

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

How Can I

ControlIt?

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

FREE TIP #1

When it comes to using Social Media

Don’t Be Stupid!

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

Business Facing vs. Consumer Facing

Business

Personal

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

E Publishing & SEO

B+

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

Webinars & E Learning

Replevin 101An Introduction to the Replevin Practice

WW&R Back to School Webinar Series

Presented by:Amy Clum HolbrookJames WarmbrodtPamela J . Rearick

Date: September 8, 2011Time: 2:00 pm EST

B-

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

Video & Webcasting

C+

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

Blogging (recent meeting)

“Who’s gonna write this month’s blog post???”

D-

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

Social Media Maturity Model

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

Reality Check

Strategic Tip #2 for LMA Marketing Directors

Conduct Attorney Assessment

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

Marketing, Sales & Social Media

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

Attorney Assessment Tool

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

My Guys

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

Are You Active On Social Media???

“I don’t know what special media is, I don’t have a cell phone & I

don’t drink bottled water”

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

And the Other Extreme ……

“I love social media – in fact, after I finish tonight’s national podcast from my

basement computer studio, I’m making firm logo’d drink coasters

on my new 3D printer …

– want some?”

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

Now We’re Cookin’

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

My Favorite

“Just get me on

My Face!”

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

Meet With Management

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

“Don’t ask me, just give me my social

media plan?”

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

“I am a Super Lawyerand you have

failed me”

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

“You need to listen more to what I need”

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

“I knew you were coming”

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

Attorneys

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

MARKETING RESEARCH

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

“I Love Me” Marketing

I’m awesome!!!

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

Social Media & ME

Twitter Hey, look at me, I go to court sometimes

Facebook Please like me – I’m a litigation attorney

FourSquare This is where I win & beat other lawyers

Instagram This is my attorney headshot – and I’m smiling

YouTube Here’s me getting my diploma in law school

LinkedIn I’m very smart, highly skilled and a Super Lawyer

Pinterest Here’s my soup recipe – I’m best at this too!

Klout I’m an important, influential lawyer – call me!

Google Search my name and read my great articles

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

Reality Usage Theory

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

Business Analyst Support

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

FREE TIP #2 - Hairline Usage Study

fx = ex x dg/ hairline = usage indicator

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

Note

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

User Research

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

Assessment & Research Findings

• Exploding social media environment• Social media efforts need to improve to be competitive• Inconsistent attorney adoption• Willingness by attorneys to learn• Business connections are better fit to reach our clients• Age is indicator to acceptance, but not perfect indicator• SEO results show strength in publishing efforts• Need for structured program within firm

Strategic Tip #3 for LMA Marketing Directors

Accelerate Success with a Training Partner

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

Teach It Yourself???

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

LMA 2012 - Mr. David Adams

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

Situation Analysis

CHALLENGES:

- Improve communications mix

- Fragmented user experience

- Multiple office locations (11)

- Busy, active attorneys – tough to schedule

- Need presence across more social channels

- Need “Basics” to “Full User” training

- Limited funding restricts full scale approach

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

LMA ‘13 Example

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

Revenue Wise Approach

• Written Just for Lawyers (Debt Collection spin)• Based on RWI Business Development Competencies• Uses Latest LinkedIn Best Practices • “Only What You Need” Learning Approach• Proven to Work & Beneficial to All Lawyers • Lawyers Complete Real Work in Class • Stealth Method of Building a Personal Brand

Brand - Meet - Nurture - Convert

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

Step One – Survey Monkey Attorney Survey

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

Step Two – Attorney User Sort

Strong, Active Users ------------- Weak, Afraid Non-Users

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

Linked In Goals

• More powerful Profiles to improve SEO• Improve reach with deeper connections • Easily find target companies through connections • Generate introductions to new targeted clients• Nurture relationships until a need arises• Convert introductions to new clients• Raise visibility & brand awareness • Supply valuable content to personal network

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

Remember - #1 Question

“How can I use social media to help my attorneys drive more revenue into

the firm?”

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

Webinar Training Sessions

Session One Profile Development & Basic Navigation

Session Two Posting Profile & Adding Connections

Session Three Advanced Search & Client Development

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

Search

“Collection Litigation Attorney”

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

LMA Spring ‘13 WELTMAN, WEINBERG & REIS CO., LPA

Thank You

& Enjoy LMA

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