#pearsoncite @krishnan vidya

#pearsoncite @krishnan_vidya

Connected Learning: Business at the Speed of Thought

Vidya Krishnan Head of Learning Services

and Operational Excellence Ericsson North America

#pearsoncite @krishnan_vidya

My learning journey

Vidya Krishnan It Begins With Us

Global perspectives Tanzania

Evolution

1875 2000 1975

10

30

50 15 years 50 billion connected devices

25 years 5 billion connected people

100 years 1 billion connected places

20

40

Con

nect

ions

(bill

ion)

2020

PLACES PEOPLE

THINGS

PC Cloud Smart Phones

Laptop Mainframe IoT

revolution

By 2020, 90 percent of the world’s population over 6 years old will have

a mobile phone.

(Very likely, 100 percent of the world’s population under 6 years

old will wish they had one…)

In a world of 50 Billion connections, How do you make yours meaningful?

2014: 10 Hot Consumer Trends what do they imply for the business of learning?

2015: 10 More Hot Consumer Trends what do they imply for the business of learning?

MOBILITY - BROADBAND - CLOUD

Connected Learning in the networked society

Appointment Learning Classroom-based Sage on a Stage

One and Done Transaction One Size Fits All

Teacher-controlled environment Instructor command

Show and Tell Value = Knowledge Volume

On Command & On Demand Immersion-based

Guide at Your Side Relationship Retention

One Size Fits YOU Student voice+choice ecosystem

Captivating experience Do and Discover

Value = Learning Velocity

URBANIZATION

The ‘New Normal’ for Connected Learning › Watch This: access on-demand videos from a

content library of mini-tutorials and learning bites to reinforce and supplement learning

› Do This: structured knowledge transfer with side-

by-side learning consultation…sometimes from virtual, holographic-projected instructors!

› Play This: Addictive gamification & simulation tailored for capability creation and key concept reinforcement– that knows YOU!

› Get This: support and enablement for pursuit of

recognized certifications, badges and Dynamic Score Cards…that you redeem!

The speed of thought

Connected sensing can catalyze high-speed learning, but not without 5 timeless business

principles that harness this…Force

Designing for SPEED

Pick up on downtime with location-aware learning

Small improvements in learner activation drive big value

Enrich & captivate the learner’s emotional connection

Data needs human trust for empowering personalization

Engineer a social ecosystem for viral reach

Moving at the Speed of Thought

Keys to Winning Risks & Opportunities Situation Analysis

1. The networked society is

both evolution and revolution that will change how every working professional learns by 2017

2. Interrupted, just-in-time mobile, media-based learning = the ‘new normal’

3. Operational excellence and learning agility are the most enduring differentiators for business

1. ROL* monetizes capability creation

2. Cost of Not Knowing (CONK)

3. Big Data that doesn’t drive big personalized learning is of small value

4. Expecting 70% OJT in the absence of a teaching culture gets you 100% BAU (Business As Usual)

1. Design for SPEED

2. Experiential immersion: “doing is the new diploma”, but you can’t drive w/o a license

3. Guru-tagging: teaching culture that’s rewarding and rewarded

4. Zero tolerance for zero learning

“The greatest danger in times of turbulence is not the turbulence – it is to act with yesterday’s logic.” - Peter Drucker

* “ROL” coined by Accenture

Personalized Learning The Networked Society

Connected learning

Reference: http://www.insidehighered.com/blogs/just-visiting/bill-gates-has-solution-higher-education-yoda

Learning is the link between strategy, execution, and engagement

Business at the speed of thought: Unprecedented mobility demands unprecedented learning agility

A new day is dawning… for connected learning

The future belongs to the learners

#pearsoncite

• Vidya Krishnan

• Head of Learning Services and Operational Excellence

• Ericsson North America

• vidya.krishnan@ericsson.com