patient opinion's new look
Post on 03-Jun-2015
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An update on how Patient Opinion is looking, as of May 2011
TRANSCRIPT
How patients can help make healthcare better
james.munro@patientopinion.org.uk
“We will also encourage more widespread use of patient experience surveys and real-time feedback.
We will enable patients to rate services and clinical departments according to the quality of care they received”
Equity and Excellence, 2010
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