paradigm shift in the functioning of the slovene land register
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Rado BrezovarSupreme Court of the Republic of Slovenia
e.mail: rado.brezovar@sodisce.si
Paradigm Shift in the Functioning of the Slovene
Land Register
Republic of Slovenia
• 20,273 square km
• 2,05 mio inhabitants
• independent parliamentary republic since 1991
• EU memeber since 2004
• capital: Ljubljana
• transitional period
• 957 judges (47,6 per 100.000 inhabitants)
Types and jurisdictions of courts
Local (County) Courts
District Courts
Higher Courts
Supreme Court
Higher Labour and Social Court
Labour and Social Courts
AdministrativeCourt4
9
44
1
4
external departments
5
external departments
3
1
Slovene Judicial System – governance pillars (functions)
Governance of the Judicial System
bu
dg
et
HR
M
ICT
su
pp
ort
ad
min
istr
atio
n
tra
inin
g
Judge independency
Judicial Independency
Land register – 31.12.1999
44 local courts
4 higher courts
only on paper
limited access
condominium mostly not registered
18 months – TD 203.000 - backlogs 130.000 - data entries/year 156.000 – proposals/year 1.182.000 - land register units 200.000 - printouts/year 5.000.000 - entities in LR
e-Land Register – Project Goals – 1999 – LR 1.0
100% e-Land Register e-land register & e-land cadastre:
harmonised in line with origin principle backlog mitigation access to external registers public accessibility
e-Land register (e-LR) – 2005
44 local courts 4 higher courts e-land register internet access (printouts) - <70.000/month Land Register Act (2003) Civil Code (2002) Regulation on electronic access to land
register
6 months - TD (18 months in 1999) 98% - e-LR (0% in 1999) – event driven
approach 104.000 - backlogs (-49%) 254.000 - data entries (+95%) 225.000 - proposals (+44%) 1.500.000 - land register units (+27%) 381.000 - printouts (+90%)
Constituency – challenge: move the beneficiary perspective to the centre
• Gartner: Constituency is the membership of the government community – the individuals and groups that are served by the government and participate in the mission of government
• Agency boundaries disappeared from public view
LandRegister
CompanyRegister
Register ofPopulation
Court Procedures
Tax Register
Cadastre
e-Land Register (e-LR) – Project Goals – 2008 – LR 2.0
HR balancing e-file, e-communication, e-services concentration of business functions – e.g. bulk
printing, scanning access to registers (business, citizens, cadastre) =>
G2G technical (IT) content (IM) organisational (IT/IM)
public accessibility => portal backlog mitigation => registration in five days sustainability => cost recovery?
e-Land Register – Paradigm Shift
Business system – Land Register
Bus
ines
s pr
oces
s
Acc
ess
to in
form
atio
n
Acc
ess
to ju
stic
e
Com
mon
ser
vice
s
Man
agem
ent
Rep
ortin
gEfficiency
Information systems
Business Process
• Case study
– legislation (Law on Courts, Law on Land Register, bylaws)
– lex rei sitae competence abolished
– random allocation based on workload
– one court of appeal
• Challenges
– Business Process Management – time standards
Business system – Land Register
Bus
ines
s pr
oces
s
Acc
ess
to in
form
atio
n
Acc
ess
to ju
stic
e
Com
mon
ser
vice
s
Man
agem
ent
Rep
ortin
g
Efficiency
Information systems
Reporting
• Case study
– Executive reporting – dashboard• human resources
• productivity
• workload
• age of pending cases
• quality of service
• Challenges
– Targets
Business system – Land Register
Bus
ines
s pr
oces
s
Acc
ess
to in
form
atio
n
Acc
ess
to ju
stic
e
Com
mon
ser
vice
s
Man
agem
ent
Rep
ortin
g
Efficiency
Information systems
Access to information(interoperability)
• Case study
– G2G – integrated services
– B2G, G2B, C2G, G2C (portal)
• Challenges
– re-usability
– subscription
– cost recovery (1.340.000 owners, 2.500.000 other rights – e.g. 290.000 mortgages)
Business system – Land Register
Bus
ines
s pr
oces
s
Acc
ess
to in
form
atio
n
Acc
ess
to ju
stic
e
Com
mon
ser
vice
s
Man
agem
ent
Rep
ortin
g
Efficiency
Information systems
Access to justice
• Case study
– B2G, G2B, C2G, G2C (portal)
– internet access
• Challenges
– One stop shop
– Virtual Court
– Social aspect
Business system – Land Register
Bus
ines
s pr
oces
s
Acc
ess
to in
form
atio
n
Acc
ess
to ju
stic
e
Com
mon
ser
vice
s
Man
agem
ent
Rep
ortin
g
Efficiency
Information systems
Common (logistic) services
• Case study
– bulk printing, enveloping
– scanning – delivery notes
– e_delivery
• Challenges
– re-usability
– digitalisation
– EU Land Register
Business system – Land Register
Bus
ines
s pr
oces
s
Acc
ess
to in
form
atio
n
Acc
ess
to ju
stic
e
Com
mon
ser
vice
s
Man
agem
ent
Rep
ortin
g
Efficiency
Information systems
Common (logistic) services
Business system – Land Register
Bus
ines
s pr
oces
s
Acc
ess
to in
form
atio
n
Acc
ess
to ju
stic
e
Com
mon
ser
vice
s
Man
agem
ent
Rep
ortin
g
Efficiency
Information systems
Common (logistic) services – e-delivery
Business system – Land Register
Bus
ines
s pr
oces
s
Acc
ess
to in
form
atio
n
Acc
ess
to ju
stic
e
Com
mon
ser
vice
s
Man
agem
ent
Rep
ortin
g
Efficiency
Information systems
Management
• Case study
– 100% commitment of the court management
– training
– backlog mitigation action plans with clear objectives
– monthly reporting
• Challenges
– targets – e.g. 2 working days
Business system – Land Register
Bus
ines
s pr
oces
s
Acc
ess
to in
form
atio
n
Acc
ess
to ju
stic
e
Com
mon
ser
vice
s
Man
agem
ent
Rep
ortin
g
Efficiency
Information systems
e-Land register (e-LR) – 2014
44 local courts 1 higher courts no land register units internet access - <890.000/month Land Register Act (2011) portal
4 days - TD (18 months in 1999) 100% - e-LR (0%) 332.000 - data entries (130.000) 326.000 – proposals (156.000) 8.600 – backlogs (203.000) 6.000.000 - entities in LR
(5.000.000)
Lessons learned
• training• project management• clear objectives – four components
– legislation– organisation– ICT– logistic (reducing costs)
• change management– courts– lawyers– notaries
• EU PHARE, WB RERM Project• be ambitious but realistic
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