page 1 linked2media project (sme-2011-2) an open linked data platform for...

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Linked2Media Project (SME-2011-2)AN OPEN LINKED DATA PLATFORM FOR SEMANTICALLY-INTERCONNECTING

ONLINE, SOCIAL MEDIA LEVERAGING THE CORPORATE BRAND AND MARKET SECTOR REPUTATION ANALYSIS AND RESPONSE OPTIMIZATION SERVICES

Travel Industry Experience

Alexandra Tudorache, EMI

Linked2Media Project, FP7, SME-AGs, First Review Meeting, April 4, 2013, Brussels Page 2

Traveller BehaviorThe Fish Bank

Linked2Media Project, FP7, SME-AGs, First Review Meeting, April 4, 2013, Brussels Page 3

Linked2Media Travel Industry ExperienceDay to Day Travel Agent Information Needs

I would lik

e to know what

are the opinions a

bout my

brand and competitors

brands in so

cial media

Find 10 Hotels on e-booking

systems and propose 2

based on Social Media

Reviews and Mentions

Check the sentiment of

travelers about two Black Sea Ferry Companies

Check Istanbul Guided Tours opinions in Social Media

I would like to know which airline offers better services:Turkish Airways or Tarom

Linked2Media Project, FP7, SME-AGs, First Review Meeting, April 4, 2013, Brussels Page 4

Linked2Media Travel Industry ExperienceLinked2Media Platform Response

Trends

Language

distribution

Behind the Scenes

Overview

Charts

Linked2Media Project, FP7, SME-AGs, First Review Meeting, April 4, 2013, Brussels Page 5

Linked2Media Travel Industry ExperienceLinked2Media Platform Response

Flying from Rome to Bucharest

Mostly positiv

e

opinions

Linked2Media Project, FP7, SME-AGs, First Review Meeting, April 4, 2013, Brussels Page 6

Linked2Media Travel Industry ExperienceLinked2Media Platform Response

Turkish Airlines

Tarom

Linked2Media Project, FP7, SME-AGs, First Review Meeting, April 4, 2013, Brussels Page 7

Linked2Media Travel Industry ExperienceLinked2Media Platform Response

Compare

opinions

Turkish Airlines

Tarom

Linked2Media Project, FP7, SME-AGs, First Review Meeting, April 4, 2013, Brussels Page 8

Linked2Media Travel Industry ExperienceLinked2Media Platform Response

Mentions

Linked2Media Project, FP7, SME-AGs, First Review Meeting, April 4, 2013, Brussels Page 9

Linked2Media Travel Industry ExperienceLinked2Media Platform Response

Linked2Media Travel Industry ExperienceLinked2Media Platform Response

Trends

Linked2Media Project, FP7, SME-AGs, First Review Meeting, April 4, 2013, Brussels Page 10

Who to Contact

Alexandra Tudorache

Expert Multiservices – Expert Toursoffice@experttours.ro

http://www.experttours.rohttp://www.expert-business-travel.com