organizational dynamics

Session 2:Session 2:

Organizational DynamicsOrganizational Dynamics

David GiardMCTS, MCSD, MCSE, MCDBA

Principal Consultant, Sogeti USA

www.DavidGiard.comDavidGiard@DavidGiard.com

Part 1:A Little Systems Theory

Part 2:Who’s Got An Agenda?

Part 3: Navigational Strategies

Part 1:A Little Systems Theory

Responsibility

Power

Authority

Influence

The Purpose Driven Social System

Chaos Theory

Point Attractors

Cyclic Attractors Strange Attractors

Life is like high school

Part 2:Who’s Got An Agenda?

Who’s Got An Agenda?

Who’s Got An Agenda?

Everybody’s got an

agenda!

Everybody’s got an

agenda!

Your CEO’s Agenda

Economics In One Slide

Profit = Revenue - Costs

We live in a growth economy.

“I need to grow the company”“I need to grow the company”

Your CIO’s Agenda

Is the CIO a technologist who understands the business?

Is the CIO a technologist who understands the business?

or

a business person who understands technology?

or

a business person who understands technology?

“I need to add value to the business”

Your Director’s Agenda

“I need to get the right people

working on the right projects”

Your Manager’s Agenda

“I need to make sure everyone is

happy”

Your Coworkers’ Agenda

“We want to work with great people who carry their own weight”

Your Agenda

“I need to choose technologies with a future”

“I need to focus on adding business value and project success”

Part 3: Strategies

for Navigating the Organization

Dress +1

Learn the art of small talk

Learn how to read a room

Plug into your company’s information pipeline

Plug into your company’s information pipeline

Seek out a mentorSeek out a mentor

Have a best friend at workHave a best friend at work

Build a network of like-minded peopleBuild a network of like-minded people

Build coalitionsBuild coalitions

Keep an eye on the sharksKeep an eye on the sharks

Learn the art of public speakingLearn the art of public speaking

EvangelizeEvangelize

Learn to the right way to gripeLearn to the right way to gripe

Be prepared to have the “hard” conversations

Be prepared to have the “hard” conversations

Always maintain your composure

Master the formal political tools Compromise (win-win)

Arbitration

Escalation

Master the formal political tools Compromise (win-win)

Arbitration

Escalation

Know your boundaries

and limitations

Be a positive forceBe a positive force

ReferencesSystems Thinking – Gharajedaghi

What the CEO Wants You To Know – Charan

CIO Wisdom – Lane, et. al.

7 Habits of Highly Effective People – Covey

How to Win Friends & Influence People – Carnegie

Influence: The Psychology of Persuasion – Cialdini

Introducing Neuro-Linguistic Programming – O’Conner & Seymour