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AREAS OF FOCUS FOR THIS PRESENTATION
What is Diversity in the Context of the Workplace
Diversity and Inclusion Statement for the Hilton brand
Examination of the Management of Diversity within the Hilton brand
What is Diversity in the context of the workplace Diversity refers to human qualities that are different
from our own and those of groups to which we belong; but that are manifested in other individuals and groups. Dimensions of diversity include but are not limited to: age, ethnicity, gender, physical abilities / qualities, race, sexual orientation, educational background, geographic location, income, marital status, military experience, parental status, religious beliefs, work experience, and job classification."
Williams& Bauer 1994;p.296 states
The imperative for making effective use of effectively managing diversity stems from the fact that workforce diversity is a current reality, and that organizational effectiveness will be greatly increased by quality diversity management.
Hilton Worldwide Diversity and Inclusion
Our diversity and inclusion approach is aligned with our mission to become the preeminent global hospitality company – The first choice of guests, team members and owners alike.
Diversity and Inclusion Statement for Hilton Hotels and Resorts
Hilton Worldwide is committed to being the worldwide industry leader in hospitality. We hold ourselves and all of our global Team Members to the highest standard of integrity, ethics and service excellence.
Diversity and Inclusion Statement for Hilton Hotels and Resorts Cont’d
We will achieve and maintain this status by living our core values: attracting the best and brightest talent, valuing and leveraging the diversity of our workforce, our guests, our suppliers, partners and shareholders
Diversity and Inclusion Statement for Hilton Hotels and Resorts Cont’d.
Respecting the diverse cultures throughout our international reach, as corporate citizens, we will address the local needs of the diverse communities in which we live, work, and serve around the world .
Valuing Diversity versus Managing Diversity
Organizations can value diversity but managing diversity in a business involves aligning all aspects of the way the organization operates to reflect its belief in embracing diversity.
Within the context of Hilton this is manifested in many facets of the organization’s operation
Management of Diversity
Talent Management
Orientation Programme
Diversity and Inclusion Statement included in Team Member Handbooks
Management of Diversity
Hilton Worldwide University (Internal online training platform) Courses on Diversity– Available to all Team Members
Programmes Task Force for new openings
Elevator
Calendar of Activities
Internal Newsletters
Management of Diversity
Culture
Seek to understand our unique global cultures - through H360 (internal social media)ensuring that persons globally can share with each other.
Business Immersion
Culture Diversity Training - Relocations
Management of Diversity
Workplace
Global workforce of several thousands of Team Members in 3, 750 managed and franchised hotels across 85 countries. Therefore programmes such as training programmes need to take diversity into consideration .
Management of Diversity Marketplace
Supplier Diversity
Ownership Diversity
Recognition of Diversity and Inclusion Achievements
Several including: Best of the Best 2010 – Top Hospitality Companies , Women’s
Professional Magazine
Top Executives in Diversity – Black Enterprise Magazine
Business of the Year Award, Texas Department of Assistive and Rehabilitative Services
Diversity in the world is a basic characteristic of human society, and also the key condition for a lively and dynamic world as we see today. Jinato Hu
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