最佳实践 灵活应变,速现价值 -...
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最佳实践 : 灵活应变,速现价值 Best Practices : Fast Time to Value, Flexible and
Adaptable
何无畏博士
SAP企业官兼执行副总裁,全球支持集团负责人 Dr. Uwe Hommel
Corporate Officer, Executive Vice President and Head of SAP Active Global Support, SAP
© 2013 SAP AG. All rights reserved. 2
最佳实践的原因
Why Best Practice?
10%
40%
30%
20-25% 60%
35 -40%
集成
Consolidation
创新
Innovation
运营和实施
Implementation
&
Operations
如今Today
未来的三年
3years from now
为实现差异化优势提供更多
的时间及预算 Give more time and budget for differentiating factors
供应链管理 Managing supply chains
为客户及合作伙伴提供
更优质的服务 Better serve customers and partners
© 2013 SAP AG. All rights reserved. 3
源自标准软件供应商最佳实践的优势 Why Best Practices from Standard Package Software Vendor?
可扩展性 适应性
Scalable, adaptable
最新的技术及平台 Latest technology &
platform
本地市场特定的业务实践 Local market
business practices
行业通用的业务实践 Industry business
practices
更新到下一个行业的业务实践
Updates to next industry
business practice
许可证与使用权 License = right of use
降低运营成本 Reduced Cost of
operations
降低实施成本
Reduced Costs of
implementation
具体可见的价值实现 Tangible value realization
“零”业务中断地升级
Zero downtime upgrades
每年带来两个价值版本 2 Value Releases per
year
技术 (平台)
Technology
(Platform)
行业(应用) Industry
(Applications)
商务 (TCO) Commercials
(TCO)
持续优化 Continuous
Improvement
© 2013 SAP AG. All rights reserved. 4
SAP价值驱动 Value Drivers from SAP
技术 (平台)
Technology
(Platform)
行业(应用) Industry
(Applications)
商务 (TCO) Commercials
(TCO)
持续优化 Continuous
Improvement
基于HANA的SAP“云计算”平台
SAP Cloud Platform
powered by HANA
基于Business Suite on
HANA的
SAP行业最佳实践
SAP Industry Best
Practices on Business
Suite on HANA
规范化的实施和运营
工厂化建立SAP
工厂化运行SAP
Build SAP Like a
Factory
Run SAP Like a
Factory
SAP企业支持
SAP Enterprise
Support
功能升级包
Enhancement pack
upgrades
© 2013 SAP AG. All rights reserved. 5
基于HAHA的SAP(云计算)平台
SAP (Cloud) Platform Powered by HANA
100 % 展现并启用应用服务
100 % service enabled
SAP集成层
SAP Integration Layer
SAP消费层 SAP Consumption Layer
SAP FIORI
用户体验构建器 SAP FIORI
User Experience Builder
单一的真实数据源One Single
Source of Truth
内置EDW
Build in EDW HANA
native
SAP
HANA
ECC CRM SCM Non-SAP
集成的实时EPM、规划与合并;GRC Integrated Real Time EPM, Planning and Consolidation; GRC
HANA
Live
结构化和交易数据 Structured &
transactional data
基于浏览器的应用程序
Browser-based Applications 办公自动化
Office Automation
移动平台
Mobile Tablets
Gateway
SAP NetWeaver 门户网站
SAP NetWeaver Portal
SAP UI5 /HTML 5 内置移动应用
Native Mobile
Apps
SAP业务流程管理SAP Business Process
Management (BPM)
SAP流程协同
SAP Process Orchestration
(PO)
SAP流程集成
SAP Process
Integration(PI)
运维控制中心Operations Control Center
(OCC)
BW
HEC
非结构化数据
Un-structured data
物联网
Internet of Things
© 2013 SAP AG. All rights reserved. 6
中国最佳实践 – 5个分会场
China Best Practice - 5 Breakouts
基于HANA的SAP(云计算)平台 SAP (Cloud) Platform Powered by HANA
物流执行进阶在中国
Logistics
Execution
in China
端到端客户购买体验:电子商务与零售的整合
End-to-End
Customer
Experience –
Ecommerce
and Retail
生产制造及产品生命周
期管理
Manufacturing
&
PLM
财务价值链
Financial
Value Chain
使用中央记录系统管理财务和税务
报表
Managing
Financials and
Tax Reporting
with a Central
System of
Records 最佳实践推动国际化 SAP Best Practices Driving China
Globalization
© 2013 SAP AG. All rights reserved. 7
价值实现 -具体可见的价值
Value Realization– Tangible Benefits
最佳实践可衡量多个关键绩效指标(KPI)-例如
Best Practice KPIs Measured – Examples
物流执行-运输管理及追踪 Logistic Execution - Transportation Management & Tracking减少市场上的假冒产品!Less fake products in the market!
在运输途中减少货物的转移! Less products get diverted along the way!
可预见性的送货! Predictability of shipments!
制造业-生产线管理 Manufacturing – Production Line Management 半成品和成品的追踪!Tracing of semi finished and finished products! 提高质量及产量!Increase Quality and Output!
© 2013 SAP AG. All rights reserved. 8
价值实现 -具体可见的价值
Value Realization– Tangible Benefits
高级仓储管理的高效性 Extended Warehouse Efficiency
仓库储存的优化使用 Optimized usage of Warehouse storage!
产品生命周期管理 Product Life Cycle Management
从工程到生产的支持 Efficient Support for Engineering to Production!
提高服务能力! Increased Service ability!
零售业-促销策略 Retail – Promotions strategies
垮电商平台且极具竞争力的价格!Competitive pricing across e-commerce platforms!
垮电商平台的实时库存! Real Time Inventory across e-commerce platforms!
管理未付款的购物筐!Managing unpaid shopping baskets!
© 2013 SAP AG. All rights reserved. 9
套装软件供应商与客户合作的职责-“3P” The Role of Package Software Provider – 3P
人力资源
People
流程
Process
平台
Platform
知识传递, 边做边学 Training on the job
适当的技能 Right skills available at reasonable cost
关键时刻的支持 Mission Critical Support
360度全面的合作模式 360 Degree Engagement Model
SAP解决方案管理器 SAP Solution Manager
远程支持 Remote Support
端到端的生命周期管理 E2E Life Cycle Management
© 2013 SAP AG. All rights reserved. 10
规范化的实施和运营 –工厂化建立SAP 工厂化运行SAP
Build SAP Like a Factory, Run SAP Like a Factory
每六个月为每个业务部门(LoB)带来一个具有实在价值(对照KPI)的新
“版本”
Every 6 months a
new “Release” with tangible
benefits (KPI measured) for
each LoB
工厂化建立SAP
Build SAP Like a
Factory
工厂化运行SAP
Run SAP Like a
Factory
创新控制中心Innovation
Control
Center
(ICC)
运维控制中心Operations
Control
Center
(OCC)
© 2013 SAP AG. All rights reserved. 11
创新控制中心 Innovation Control Center
配置SAP标准功能 Configurations
out of SAP Standard
项目特定的功能扩展Project Extensions
(RICEFs)
模型公司原型
Model Company
Prototype
零修改
Zero Modifications
SAP标准功能可覆盖70%
的功能差异
70% of gaps filled by
SAP standard
传统SI
开发项目
Traditional
SI Project
SAP最佳实践
SAP Best
Practice
可能存在的功能差距Perceived
Functional Gaps
SAP行业最佳实践缩短价值实现的时间
SAP Industry Best Practices Reduce Time to Value
© 2013 SAP AG. All rights reserved. 12
SAP建立中国市场的最佳实践 - 验田模式
SAP Best Practices in China - “A Test-bed Model”
先做
试点
Pilot
标准化
模型化
Best Practice
推广
Rollout
诚挚感谢!
Thank you!
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