observational data logging

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A copy of the slides presented at UPA2012. This is summary presentation of a paper published in the UPA2012 proceedings. Copies of the data logger referenced in the presentation and paper can be obtained on request.

TRANSCRIPT

The views expressed in this presentation are my own and do not necessarily reflect the view of Oracle Corporation

Kristyn Greenwood

User Research Manager, Oracle

Observational Data Logging: Real-Time Data Collection for High-Security Environments

Observational Data Logging: Real-Time Data Collection for High-Security Environments

The views expressed in this presentation are my own and do not necessarily reflect the view of Oracle Corporation

Observational Data LoggingContextual Inquiry

The views expressed in this presentation are my own and do not necessarily reflect the view of Oracle Corporation

Observational Data LoggingNaturalistic Observation

The views expressed in this presentation are my own and do not necessarily reflect the view of Oracle Corporation

Observational Data Logging

Observation

Time Data

Accurate RecordingsComponent Parts

• Key Attributes

The views expressed in this presentation are my own and do not necessarily reflect the view of Oracle Corporation

Observational Data Logging

• Procedure

• Familiarization• Setup Data Log

Tool

Pre Observation

• Conduct Observations

Observation • Interview• Collect

Artifacts

Post Observation

The views expressed in this presentation are my own and do not necessarily reflect the view of Oracle Corporation

Observational Data Logging

Task

Action

Object

Tool

• Component Parts

The views expressed in this presentation are my own and do not necessarily reflect the view of Oracle Corporation

Observational Data Logging

• Data Logging Utility

The views expressed in this presentation are my own and do not necessarily reflect the view of Oracle Corporation

OUTPUT

Examples of Data Reporting Available from this methodology

The views expressed in this presentation are my own and do not necessarily reflect the view of Oracle Corporation

Observational Data Logging: Results Examples

• Pie Charts: % of Time

The views expressed in this presentation are my own and do not necessarily reflect the view of Oracle Corporation

Observational Data Logging: Results Examples

• Bar Charts: Top 5

The views expressed in this presentation are my own and do not necessarily reflect the view of Oracle Corporation

Observational Data Logging: Results Examples

• Tools Interaction Diagrams

8 EmailVoicemail

Paper

Telephone

EmployeeDirectory

LocalAddress

Book

Calendar

InformationalWeb Page

RemoteFiles

LocalFiles

13

12

12

167

9

9

8

8

67

The views expressed in this presentation are my own and do not necessarily reflect the view of Oracle Corporation

Observational Data Logging: Results Examples

• SwimLane

The views expressed in this presentation are my own and do not necessarily reflect the view of Oracle Corporation

Summary

• Why use this Methodology– Satisfy Number Driven Product Teams

– Accommodate Restrictions on recording.

– Collect LOTS of data

• 3 Attributes of an Observation– Time Data

– Accuracy

– Components

• Data Logging Tool (for a copy contact me: kristyngreenwood@gmail.com

The views expressed in this presentation are my own and do not necessarily reflect the view of Oracle Corporation

Kristyn Greenwood

kristyn dot greenwood at oracle dot com

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