npo presentazione istituzionale 2016 in inglese
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Ideas, Technologies and Skills at the service of Companies
Agenda
Skills
Contents
Numbers
Npo Sistemi
SolutionsTechnologiesManaged Services
For Information Systems• Secure • Reliable• Efficient
Starting from January 2015, Npo Sistemi is part of the Ricoh Group
Sales Volume
Revenues 2012: € 56.546.000
Revenues 2013: € 59.466.000
Revenues 2014: € 64.238.000
Revenues 2015*: € 76.200.000
* before balance sheet approval
Social Dimension
Organization: 340 people 50 in Sales & Marketing 250 in Services & Solutions 40 in Staff
Offices: Milano, Torino, Padova Belo Horizonte (BRA)
Values
Reputation
Credibility
Reciprocity
Harmony with the environment
Spread the knowledge
Simplify life and work
Focusing and expertise
Win-win vision, in respect and advantage of the parts
Reducing environmental impact with developed technologies
Training activity, internal and external
Technologies for a better life style
Authority and credibility towards internal and external stakeholders
Ethical Code
Business Area
TECHNOLOGIES & PRODUCTS
Tools and skills that activate the
business
MANAGED SERVICES
Managing daily activities Office
and ICT
SOFTWARE SOLUTIONSBusiness
supporting solutions
IT TRANSFORMATIONPlanning and Integration
infrastructures Office ICT
We take care of IT daily activities.
You may concentrate on your core business activities
Managed Services
Operations
Service Desk
Outsourcing
Cloud - Datacenter
Managed Printing Services
Service Desk
Service Desk (remote)
• Ticket management • SW support of PDL, Servers and
Network, Mobility devices • NOC – Alert monitoring and
management • Third parties, Suppliers and Partner
management
Cloud & Datacenter
• Housing• Hosting vServer (IaaS)• Backup and Disaster Recovery
First partner that integrates Managed Services of datacenter, pdl and printing
Outsourcing
Npo supports companies in the strategic use of external resources to run non-core activities
On site Hardware Desk / Outsourcing
• Desktop, Server, Network Management• Legacy Hardware Support• Application Management• On-site support on It
Infrastructure/Applications• IMAC - on site and lab massive roll out
Hardware and Software Maintenance
Managed Printing Services
Optimize documentary communication and the efficiency of print jobs
Roll Out
• Rental HW supply • Configuration and Imaging• Hardware Support
Remote services on-site
• Monitoring and managing printer alert
• On-site services
ITIL or Information Technology Infrastructure Library®, is the most recognized approach to IT Service Management in the world.
ITIL is a best practice at international level, created for public and private sectors.
Describes how IT resources should be organized to bring business value by governing processes, functions and roles of 'IT Service Management (ITSM)’.
ITIL
Service management methodology
All Npo Service Managers are ITIL certified
Software Solutions
We understandyour business reality,processes, rules, constraint.
We design «tailor made» solutions to support your business
Consultancy
Software Products
Custom Development
Software Solutions
IT Management
Consultancy
Business Intelligence
• Commercial analysis, Credit management and monitoring
• Marginality analysis, costs, logistic and production performance
• Cost accounting, budgeting, forecasting• KPI dashboard
Business Analytics
• Sentiment Analysis• IOT (Internet of Things)• IOE (Internet of Everythings)
Digital Marketing
• SEO, SEM, Social Networking
Highest level expertise and certifications supporting businesses
Software Products
TrainingForge• It allows you to realize immediate
Audio/Video contents for releasing and sharing on the Web.
Asset Tracing
• The most simple product to manage any kind of corporate asset. (assets, people, structures)
Doc Trace• The business solution to manage and
trace the flow of documents and responsibilities among Corporate, Customers and Subcontractors
We model solutions for businesses. Starting from successful projects
Custom Development
Mobile - App Development
• Digital Catalog• Sales Force Automation• Development on iOS, Windows 8,
Android platforms
Sharepoint - BCP (Business Collaboration Platform)
• Corporate portal: analysis, planning, development
• Content (enterprise content management)
We design tailor made solutions for any customer request. That’s our business
IT Management
From the analisys to the transformation of datas into strategic informations to take advantage of opportunities, detect operative problems in advance, optimize processes.
OperationsTools and solutions to manage IT operations
• Cloud Optimizer• Operations Analytics • Service Anywhere – Intelligence
applied to Service Management
ApplicationTools and solutions to simplify the management of applications Through these stages: requirements analisys, architectural project, development, testing, release management
Technological specializationto support innovation.
390 certificationsgive you the serenity of the best choice
IT Transformation
IT Transformation
Datacenter transformation
Continuity
Connect & Collaborate
Datacenter
Technological Renewal• Assessment on converged infrastructures (server,
storage, networking)• Software updating, both Operating System and
Middleware
Cloud journey• Workload verification of the Virtual Machine• Identification of the right Cloud model: Private, Hybrid,
Public
Virtualization• Software Defined Datacenter (server, storage,
networking)• Desktop and Applications Virtualization• Virtual environment management
Datacenter Consultancy• Implementation / Adaptation Server Room
Security• IT infrastructure Renewal • PDL and Perimetral Security
We are the reference partner for the technological progress. The IT infrastructure is the nervous system of the modern organizations: it makes it more efficient
Continuity
Business Continuity, Disaster Recovery, Storage and Backup
• ICT Infrastructures Design• High Data Reliability• Infrastructure Redundancy• Copy and Availability of geographic
data
Fonte: Survey Forrester – The state of Business Continuity preparedness - 2014
Cases of necessity of BC/DR are much more frequent than you can even imagine. More than 50% of the respondents needed it in the last 5 years
Disaster Recovery in Cloud
• Verifies the workload of the Virtual Machine
• Identification RPO and RTO• Identification of the right model of
Cloud
Connect & Collaborate
Video-Communication
• Video-Conference Systems• Interactive WhiteBoard• Projectors
Meeting Room
• Services aimed at optimizing the efficiency of the workplace and the use of space in the company, through the automation of specific activities
• Meeting Room Confirmation
Virtual Meeting Room
Specialists in designing communication and collaboration as-a-service solutions in a unified environment
• PRINCE2 ® (PRojects IN Controlled Environment) is a method for an effective and efficient project management
• It’s a standard approach to the
organization, management and control of all kind of projects.
PRINCE2 method focuses its project plan on the achievement of results, and not simply on the planning of activities to be implemented. It also provides a common language within the project.
All Npo Project Manager are PRINCE2 ® certified
Project Management Methodology
Technology is a businessenabler
Tools and Information to meet the challanges of businesses
Technologies and Products
Technologies and Products
IT Products
Licensing
Visual Communication
Peripherals
IT Products
30.000 products. Only one supplier for Products, Services, Solutions and Education.
Licensing
• Licensing Agreement and SAM – Software Asset Management
Great experience in advicing companies the most appropriate licensing models
Visual Communication
Innovative solutions, mobility vision for a unified environment
Help enterprises to enhance quality and to reduce costs to guarantee communication among employees, partners and customers.Projector
PJ X3340 / PJ WX3340 / PJ WX3340N
Interactive Whiteboard D5510
Vertical ProjectorsPJ WX4141 / PJ WX4141N / PJ WX4141NI
Videoconference P3500Videoconference P3500M
Wireless system. Clickshare CSESpeaker BOSE FREESPACE
DS40F recessed
HD Scaling presentation Switcher & Extender
Mixer – digital amplifierBose® FreeSpace® DXA 2120
Peripherals
Small and Medium Enterprise
LargeEnterprise
Productionprinting
PrintersMono from 28 to 75
ppmColor from 16 to 50 ppm
All-In-One Mono from 16 to 90 ppmColor from 20 to 75 ppm
Digital PressFrom 75 to 135 ppm
-> 124 meters/min(1.000 pages A4 min)
Share # 1 worldwide
More than 80 models.A complete range of printers for who demands quality at all circumstances
World’s best selling All-In-One
Expertise
390 Tech. Certifications242 HPE and HP Inc.
79 Microsoft
14 VMware
12 Lenovo
43 Altri vendor
31 Process Certifications24 ITIL
7 Prince2
Iso 9001:2008 – Process Quality
www.nposistemi.it
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