nonverbal communication - california state university ...nonverbal behaviors? b. emblems: gestures...

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Nonverbal Communication

Communication Studies 103:

Presentational Speaking in the Organization

Presidential Position Jockeying

Cultural differences can affect which of the following nonverbal behaviors?

  B. Emblems: gestures that have a specific verbal meaning

  D. All of these behaviors have different meanings in various cultures.

  A. The amount of eye contact seen (excuse the pun) as appropriate

  C. Clothing and personal appearance

The Upper Hand

Which greeting gives the best impression in the United States?

 B. The Early Grab

 D. The Dead Fish

 A. The Continental Grab

 C. The Over-Confident

The Defensive Self-Touch

Nixon appeared defensive in this example, primarily because

of his:

 B. Vocal behaviors

 D. Visual behaviors

 A. Verbal behaviors

 C. Affect displays

I’m a Regular Guy

Researchers of nonverbal communication have found that

people will like you more if:

  B. You touch them, lightly.

  D. All of these strategies will make you more attractive.

  A. You establish eye contact with them.

  C. You wear clothes that are neat and fit well.

That Lady Can Point!

Some researchers believe that as much as ___ percent of all human

communication is nonverbal.

 B. 70%

 D. 93%

 A. 25%

 C. 82%

The Wonderful World of Car Sales

The fake car buyers liked Corey. Which nonverbal behavior/s did they find most

effective?

  B. He crouched down on his knees a bit when he was talking to them.

 D. The buyers thought that Corey used all of these behaviors.

 A. He used a self-touch gesture, which was reassuring.

 C. He had a genuine smile.

Team Bill or Team Monica?

The experts did not believe Clinton due to problems with which of his

nonverbal behaviors?

  B. His regulators

  D. The experts thought Clinton had problems with all of these behaviors.

  A. His illustrators

  C. His adaptors

Good Ol’ Meg Thatcher

Which nonverbal behavior did Margaret Thatcher change so she would appear

more credible?

 B. She lowered the pitch of her voice.

 She limited the frequency of her hand gestures.

 A. She started wearing longer skirts

 C. She darkened the color of her hair.

Electric Voice

Which of the speakers (Obama or McCain) demonstrate signs of power

(as described in the reader)?

 B. McCain

  D. Neither speaker demonstrated signs of power (as described by Afifi).

 A. Obama

  C. Both Obama and McCain demonstrate signs of power.

Too Much Emotion? Not Enough?

For discussion only (no RIGHT answer): Which politician showed

genuine emotion?

 B. Only Hillary Clinton

 D. Neither politician showed genuine emotion.

 A. Only Tony Blair

 C. Both politicians were genuinely emotional.

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Some parting thoughts… Nonverbal communication is not just about avoiding distracting mannerisms…your GA

will look for you to use POSITIVE nonverbals, too!

Note: If you are in a hybrid section, you can contact me or your GA to check your answers to these questions!