musings on leadership, management, quality service and finance

MUSINGSON

LEADERSHIP,

MANAGEMENT,

QUALITY SERVICEAND

FINANCE

LEADERSHIP

The future is not the result of choices among alternative paths offered in the present. It is a place that is created -created first in the mind and the will; created next in the activity.

W a lt D isn ey (1 9 0 1 -1 9 6 6 ) F ilm an d th e m e p a rk e n tre p re n e u r

1

Somebody Doing It Right

MANAGEMENT SCENARIO

2

3

RCCD

If we truly dedicate ourselves to

instill that thrill of learning - -

the thrill of knowing something new - -

to each and every one of us who work

and study here, then nothing can ever

stop us.

Quality

Student Experience +

Quality

Staff Experience +

Quality

Business Practice =

Future

We Create Learning

Every Student

is a

V.I.P.

Create Magic

Moments

Think Small

Money Matters

IT ALL STARTS

WITH A

PLAN

• Mission

• Strategic Plan

• Master Plan

• Long Range Goals

• Short Term Goals

Prop 98

Adv App

P1

P2

P1 P1

P2 P2

RISK MANAGEMENT

• Avoid it

• Reduce it

• Transfer it

• Accept it

- - Insure; self-insure

BUYSSE’S LAWS

• Thou shalt kiss

• Get behind the numbers

• Beware the dandy donor

• The Chicken little Phenomenon: The Sky is falling…but it probably won’t

• Whoever pays the piper calls the tune• Facilities, equipment and books don’t cry

ouch when they’re cut…but they sure can scream a lot later on

• Pay heed to million dollar decisions for they often come clothed in five digit disguises

• Living in the lap of luxury is pretty good, except that you never know when luxury is going to stand up

• A penny saved isn’t a heck of a lot

• Education is a business