more efficient office work

M-FILES SALES PRESENTION

MORE EFFICIENT OFFICE WORK

DOES YOUR SITUATION LOOK LIKE THIS?

Multiple, fragmented repositories

Difficult to find information Low user adoption

Network Folders

Desktops

DOCUMENT MANAGEMENT AS PART OF PROCESSES

PRODUCT MGMT MANUFACTURING FINANCE & HR

• Customer data• Activities

• Product data• Roadmaps &

launches

• Workflows• Schedules

• Customer data• Invoice data

CRM PDM ERP ACCOUNTS

NETWORK FOLDERS & OTHER REPOSITORIES

EMAILS DESKTOPS & PERSONAL REPOSITORIES

ARCHIVES

PROCESSES

SOLUTIONS

PEOPLE

DATA

DOCUMENTS

SALES

DOCUMENT MANAGEMENT

DOCUMENT MANAGEMENT AS PART OF PROCESSES

PRODUCT MGMT MANUFACTURING FINANCE & HR

• Customer data• Activities

• Product data• Roadmaps &

launches

• Workflows• Schedules

• Customer data• Invoice data

CRM PDM ERP ACCOUNTS

NETWORK FOLDERS & OTHER REPOSITORIES

EMAILS DESKTOPS & PERSONAL REPOSITORIES

ARCHIVES

PROCESSES

SOLUTIONS

PEOPLE

DATA

DOCUMENTS

SALES

DOCUMENT MANAGEMENT

COLLABORATION WITH EXTERNAL STAKEHOLDERS

PRODUCT MGMT MANUFACTURING FINANCE & HR

CRM PDM ERP ACCOUNTS

NETWORK FOLDERS & OTHER REPOSITORIES

EMAILS DESKTOPS & PERSONAL REPOSITORIES

ARCHIVES

PROCESSES

SOLUTIONS

PEOPLE

DATA

DOCUMENTS

SALES

DOCUMENT MANAGEMENT

SUPPLIERS

PARTNERS

AUTHORITIES

CUSTOMERS

OUR SOLUTION

PRODUCT MGMT MANUFACTURING FINANCE & HR

CRM PDM ERP ACCOUNTS

NETWORK FOLDERS & OTHER REPOSITORIES

EMAILS DESKTOPS & PERSONAL REPOSITORIES

ARCHIVES

PROCESSES

SOLUTIONS

PEOPLE

DATA

DOCUMENTS

SALES

DOCUMENT MANAGEMENT

SUPPLIERS

PARTNERS

AUTHORITIES

CUSTOMERS

• DOCUMENTS • DATA • CONTENT • WORKFLOWS • PROCESSES

AD HOC WAYS OF WORK - WHY IS IT HARD TO SEE INEFFICIENT WAYS OF WORKING WITH INSUFFICIENT TOOLS

VISIBLE

HIDDEN(VAGUE)

High total cost of projects

Audits & inspections

Slow pace of gatheringinformation

Re-work

Claim payments

Lost sales

Late delivery

Work week consists of

mostly manual work

Unplanned costs

Lost customer

loyalty

Decisions without

facts / data

Slow improvement

pace

Long response

times

Hidden project costs

Employee dissatisfaction

& turnoverInadequateresponse to

requests

Ad hoc search of information by your team

DON'T ACCEPT IT - FIND TOOLS TO IMPROVE IT

M-FILES INTELLIGENT INFORMATION MANAGEMENT

DON'T SETTLE FOR LESS

THE PERFECT BALANCE BETWEEN EASE OF USE AND RICH

FUNCTIONALITYLots of features,but complex and

expensive

Easy to use,but limited features DOCUMENTUM

OPENTEXTHYLAND

WINDOWS FOLDERSDROPBOX

BOX

M-FILESORGANIZES ALL INFORMATIONACROSS SYSTEMS AND REPOSITORIES

WHATWHEREIT IS

IT IS

VS.

DOCUMENT TYPE

CUSTOMER

DATE

AUTHORIZATION

3 REASONS WHY USERS LOVE M-FILES

FIND AND MANAGE CONTENT IN ANY

SYSTEM ORREPOSITORY

USE CONTENTANYTIME, ANYWHERE, AND WITH ANY DEVICE

WORK MORE EASILY WITH AUTOMATIC METADATA

AND WORKFLOWS

3 REASONS WHY THE BUSINESS OWNERS LOVE M-FILES

QUICK TIME TO VALUE SUPPORTS MULTIPLE USE CASES

INFORMED DECISIONS BASED ON RIGHT DATA

3 REASONS WHY THE IT LOVES M-FILES

ALWAYS UP TO DATE, EASY TO IMPLEMENT

AND MAINTAIN

FITS ANY PLATFORM PREFERENCE:

CLOUD, ON PREMISES OR HYBRID

NO NEED FOR HEAVY MIGRATION PROJECTS

EXTENSIVE COVERAGE

INTELLIGENT INFORMATION MANAGEMENT

NETWORKFOLDERS ERP / CRM /

FINANCE

WORKSTATIONS PORTALS EMAIL PAPERDOCUMENTS

DATABASES

CLOUD ON PREMISES HYBRID

SUPPORT FOR ALL BUSINESS PROCESSES

DOCUMENTSCONTENT

CASESRECORDS

CONTRACTSSALES

PROJECTSREPORTING

WORKFLOWSCOLLABORATION

QUALITYCOMPLIANCE

HRTRAINING

PRODUCTIONRISK MANAGEMENT

SIGNINGARCHIVING

INVOICESACCOUNTS

BENEFITS OF DIGITALIZED BUSINESS PROCESSES

Source: Ernst & Young

Accuracy Consistency Audit trail Productivity

Elasticity / flexibility

Staff retention Reliability "Right shoring"

M-FILES INTELLIGENT INFORMATION MANAGEMENT

System and repository neutral

IntelligentMetadata driven

++Easy to work

with and manage

Rich functionality to

support the whole business

+ +

WHY INTELLIGENCE MATTERS?

By 2020, there will be 5,200 GBof data for every person on Earth

80 to 90% of the data in any

organization is unstructured

53% of companies have 3 or more

content management systems in use

THE PROBLEM WITH DATA

Sources: Wikibon, Webopedia

OVER HALF OF ALL DATA STORED IS CONSIDERED TO BE DARK DATA *

YET, ORGANIZATIONS HAVE OBLIGATIONS TO BE ABLE TO MANAGE FOR EXAMPLE PERSONALLY IDENTIFIABLE INFORMATION

HOW TO FIND AND MANAGE THAT DATA?

THE DATA DILEMMA…

52%DARKDATA

Source: Veritas Research Study

THE COST OF DARK DATA

Only 15 percent of organizational data was business critical. The other 85 percent was either redundant, obsolete, trivial, or considered dark data.

The cost to store non-critical information annually for the average midsized organization holding 1,000TB of data.

Source: Veritas Research Study

$900,000

15%

ROT ANDDARK DATA

THE REALITY IN A BUSINESS

80% OF DOCUMENTS THAT

AN ORGANIZATION PRODUCES NEVER GET USED AGAIN

70% OF DOCUMENTATION

IS RE-CREATED AT SOME POINT

IS YOUR ORGANIZATION ONE OF THESE?

30% OF EMPLOYEES SPEND 30% OF THEIR WORKING TIME LOOKING FOR INFORMATION *

THAT CORRESPONDS TO 9 PEOPLE OUT

OF 100 IN UNPRODUCTIVE WORK

Source: IDC

NO NEED FOR CONTENT CHAOS!

Turn your information from unknown dark data to managed data with the help of AI

LET M-FILES DO THE WORK FOR YOU

Use content in context – only one version of content, accessible with any device

Create document management workflows for business critical information

Enrich metadata with automatic metadata suggestions

Avoid human errors in tagging

ERP - SAP

OUTLOOK

OFFICE 365

NETWORKDRIVES

SINGLE-SIGN-ON TO ALL OF YOUR INFORMATION -REGARDLESS WHERE IT IS COMING FROM

ACCESS ALL YOUR CONTENT

The ability to browse data in all connected

repositories and yet have the same user interface

and experience is unique

A UNIFYING ACCESS LAYER TO ALL YOUR INFORMATION

AGILITY TO SUIT YOUR BUSINESS REQUIREMENTS

WHY AUTOMATIC UPDATES?

M-Files Desktop is always up to date

New features and improved

functionality in use

Immediate security updates

130 Cloud providers have demonstrated that their systems can outcompete onsite

solutions in terms ofSecurity breaches every year,

Costing organizations about

$11.7 Million

Source: Accenture and Ponemon Institute

EFFECTIVENESS EFFICIENCY SECURITY

Source: F-Secure

M-FILES IS

ISO/IEC 27001 CERTIFIED FOR INFORMATION SECURITY

WHY MORE SECURITY MATTERS?

M-FILES ONLINE SUPPORTS CLOUD, HYBRID AND ON-PREMISES INSTALLATIONS

Future-proof approach towards cloud:

Mix and match cloud repositories and on-premises servers and yet have the same user interface and experience in all is unique.

GET IT YOUR WAY

CLOUD ON PREMISES HYBRID

THE NEED FOR MOBILITY

NEARLY 60% OF USERS EMBRACE CONTENT ACCESS ON MOBILE

16%HIGHER PRODUCTIVITY

18%HIGHER CREATIVITY

23%HIGHER SATISFACTION

21%HIGHER LOYALTY

Source: The EconomistSource: The AIIM Industry Watch

Unique approach -> Same user interface with all devices

One common version of any content

Immediate access to network folders and other repositories without data migration

ENABLE EASY MOBILE WORK

Define role-based access and user rights

Create workflows and processes to support your business

Ensure common business practices are followed

Automate the whole life-cycle of documents from creation to archival and deletion

AUTOMATE YOUR BUSINESS

THE NEED FOR COLLABORATION

65% OF EMPLOYEES USE UNSANCTIONED SYNC AND SHARE SERVICES

Source: Veritas Research Study

"IT leaders need to be informed about that market, so they can give employees the appropriate functionality while addressing their company’s security, business and compliance requirements."

Rob Koplowitz, Co-author of File Sync and Share Platforms

Source: PC World

• Email attachments are a thing of the past

Easily share content with external

partners

• Annotations, redlining and other integrated commenting tools

Easy co-authoring

• One common version in use

Automatic version management

• Common workflows and processes

Adhere to company guidelines

COLLABORATE WITH EASE

PRICING AND PURCHASE MODELS ARE CHANGING

DRAMATICALLY FROM CAPEX TO OPEX

NO NEED FOR UPFRONT INVESTMENT

ONLY 1 OUT OF 5 CUSTOMERS PREFER TRADITIONAL PERPETUAL LICENSING MODELS *

Source: 2018 AIIM - 2018 State of IIM

M-FILES

PLATFORM, SYSTEM AND DEVICE INDEPENDEN INTELLIGENT

INFORMATION MANAGEMENT

EASE OF USE AND MANAGEMENT

RICH FUNCTIONALITY TO SUPPORT THE WHOLE BUSINESS

REFERENCES

98%CUSTOMER

SATISFACTION

SALES

MARKETING LEGAL

HR

IT

MANAGEMENT

R&D

PRODUCTION

PLANNING LOGISTICS

SATISFIED CUSTOMERS

Source: M-Files Customer Satisfaction Survey

REFERENCES

Professional servicesMedia Oil & Gas Technology

Professional services Pharmaceutical Public sector Professional services

Professional services Technology Financial services Manufacturing

CUSTOMER VOICES

"M-Files users rated robust functionality and ease of use as the top features of the product."

Nucleus Research, ECM Technology Value Matrix 2018

“The automation provided by M-Files ensures that the documents that are vital for our

operations are up to date. Ease of use makes work easier and more efficient.”

Heli Mäkinen, IT Systems Specialist Finavia Corporation, Finland

“Using M-Files to streamline and automate what were once paper based, manual processes has transformed the way we work as a business.”

Mirjana Krneta Business Process Analyst, Monarch Knitting, UK

“M-Files has resulted in a huge increase in productivity and accuracy in the performance of

our agency.”

Osmany Pereira Gonzalez, Manager Joint Services, UNEP, United Nations

REFERENCES

THE THYSSENKRUPP CASE

INDUSTRY: Manufacturing

LOCATION: North America

DEPLOYMENT: On-premises

SIZE: 500.000 Employees

THYSSENKRUPP ELEVATOR

Digitizing Documents and Creating Document Tracking System Saves $25,000 Per Month

WHAT THEY USE M-FILES FOR

Document management

Content management

Process management

Collaboration

“We manage almost one million documents with M-Files. We

have more than 500 users across seven departments – and we’re

growing. We have saved the equivalent of 900 trees and $1.5

million to date.”

Mike Fuller, Developer / Analyst, thyssenkrupp

WHY M-FILES

Configurability Scalability Ease-of-use Low implementation cost

THE COUNTPLUS ONE CASE

INDUSTRY: Financial

LOCATION: Australia

DEPLOYMENT: Cloud

SIZE: 50 Employees

COUNTPLUS ONE

Increased productivity for mobile workforce

WHAT THEY USE M-FILES FOR

Document management

Searchability

“Our employees now always have access to the documents they

need, regardless of their location, allowing countplus one to adopt

a more agile, paperless work style.”

Alexandra Inman, Accountant, countplus one

WHY M-FILES

Single source of truth Optical character recognition Metadata-driven

THE UNEP CASE

INDUSTRY: Government

LOCATION: Switzerland

DEPLOYMENT: On-premises

SIZE: 70 Employees in Geneva

UNEP Improving document and process management gradually and inexpensively

WHAT THEY USE M-FILES FOR

Paperless office

Document management

Automated workflows

Inter-office collaboration

“The significance is that M-Files achieves a paperless office in a very simple manner, making it easy to quickly get the benefits

from the initial phase, but it also provides the depth to take

advantage of more sophisticated ways of utilizing information

technology.”

Osmany Pereira Gonzalez, Manager Joint Services, UNEP

WHY M-FILES

Simple metadata High-volume imaging Windows integration

Remote access Effective workflows

THE LIGHTSOURCE CASE

INDUSTRY: Energy

LOCATION: United Kingdom

DEPLOYMENT: Cloud

SIZE: 50 Employees

LIGHTSOURCE BP

Easier external collaboration

WHAT THEY USE M-FILES FOR

Document management

Project Management

Process Management

Collaboration

“Each time we started a new project, we would need to create

a new ‘site’ in SharePoint. This was hugely time consuming, but

setting up a new project in M-Files is instantaneous - saving

vast amounts of time.”

Stuart McBride, IT Support Manager, Lightsource BP

WHY M-FILES

Cloud solution Out-of-the-box No customisation Metadata-driven

THE SCA FINLAND CASE

INDUSTRY: Manufacturing

LOCATION: Finland

DEPLOYMENT: Hybrid

SIZE: 44.000 Employees (group)

SCA Hygiene Products

Ensuring quality and saving time with ISO-compliant quality management and document control

WHAT THEY USE M-FILES FOR

Document management

Quality management

Audit management

Training management

Process management

Risk management

"With M-Files, we can be sure that our operations comply with

all the relevant standards and requirements, which in turn

means that our customers get to enjoy products of uniform

quality.”

Jenni Vainio Quality and Environmental Manager, SCA

Finland

WHY M-FILES

Version control Automated workflows Documentation in one place

WHO WE ARE?

QUICK FACTS

customersemployees resellersentered ECM market

2005 400+ 600+ 8000+

Finland UnitedStates

UnitedKingdom

France Germany Australia

OFFICES IN

Sweden Canada

VisionaryMagic Quadrant for Content

Services Platforms

2017

Gartner

LeaderThe Forrester Wave:

ECM Business Content

Services

2017

Forrester Research

LeaderECM Value Matrix

2018

Nucleus Research

Magic Quadrant for Enterprise Content Management

2012, 2013, 2014, 2015, 2016

2013, 2014, 2015 2014, 2015, 2016, 2017