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THE REVOLUTIONARY GOVERNMENT OF ZANZIBAR
MINISTRY OF AGRICULTURE, NATURAL RESOURCES, LIVESTOCK
AND FISHERIES
EXPANDING RICE PRODUCTION PROJECT (ERPP)
ABBREVIATED RESETTLEMENT ACTION PLAN FOR THE OLE-
GOVERNMENT RICE SEED FARM PEMBA ISLAND, ZANZIBAR
FINAL REPORT
FEBRUARY 2019
Contact: P.O.BOX 159, MaruhubiNyangumi House Zanzibar Tel:+255-24-2233320 Fax:+255-24-2238512 ps@kilimoznz.go.tz
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Abbreviated Resettlement Action Plan for Ole Government Rice Seed Farm, Pemba
Island 2018
TABLE OF CONTENTS
TABLE OF CONTENTS ........................................................................................................................... i
LIST OF TABLES .................................................................................................................................... iv
LIST OF FIGURES .................................................................................................................................. iv
LIST OF ANNEXES ................................................................................................................................. v
LIST OF ABBREVIATIONS ................................................................................................................. vi
DEFINITION OF TERMS ...................................................................................................................... vii
ACKNOWLEDGEMENT ..................................................................................................................... viii
CHAPTER ONE ......................................................................................................................................... 1
1.0 INTRODUCTION ............................................................................................................................. 1
1.1 Subproject Description .............................................................................................................. 1
1.1.1 Location ....................................................................................................................................... 1
1.1.2 Impact .......................................................................................................................................... 1
1.1.3 Socio-economic Profile ............................................................................................................. 2
1.2 Scope of work to prepare RAP ................................................................................................. 2
1.3 Principles governing ARAP ..................................................................................................... 3
1.4 Study Methodology and Process .............................................................................................. 3
1.4.1 Review of relevant background reports and documentation ................................................ 3
1.4.2 Relevancy to the project ............................................................................................................ 4
1.4.3 Meetings with key personnel and organizations; ................................................................... 4
1.4.4 Compilation and analysis of data and elaboration of the RAP document. ......................... 4
1.5 The main components ............................................................................................................... 4
1.6 RAP team .................................................................................................................................... 4
1.7 Preparation of the RAP tools .................................................................................................... 4
1.8 Study Limitations ....................................................................................................................... 4
1.9 The topographical survey .......................................................................................................... 5
1.10 Project Briefing from the client ................................................................................................ 5
1.11 Dissemination of information to various stakeholders.......................................................... 5
1.12 Site visits and field observations .............................................................................................. 5
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Abbreviated Resettlement Action Plan for Ole Government Rice Seed Farm, Pemba
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CHAPTER TWO ........................................................................................................................................ 6
2.0 PROJECT PROFILE AND POTENTIAL IMPACT .................................................................... 6
2.1.3Socio economic Survey and Census ............................................................................................... 7
2.1.3.1Cut-off-date ..................................................................................................................................... 8
2.1.3.2Number of Members in the Households...................................................................................... 8
2.1.3.3Level of Education of Household Members ............................................................................... 8
2.1.3.4Frequency of Income of Household ............................................................................................. 9
2.1.3.5Gender of the Heads of Households .......................................................................................... 10
2.1.3.6Vulnerable Groups ....................................................................................................................... 10
2.1.3.7Land Tenure System .................................................................................................................... 11
2.1.3.8Land Size Owned ......................................................................................................................... 11
2.1.3.9The Use of Cultivated Crops ...................................................................................................... 12
2.1.3.10Source of Income ....................................................................................................................... 12
2.1.3.11Household Average Income Per Annum................................................................................. 12
2.2 Potential Impacts .............................................................................................................................. 13
2.2.1 Identification of potential farmers ......................................................................................... 13
2.2.2 Definition of land acquisition ................................................................................................. 13
2.2.3 Land ownership ........................................................................................................................ 14
2.2.4 Procedure for land redistribution/reallocation ...................................................................... 14
2.2.5 Contract between farmers and the Ministry of Agriculture, Natural Resources,
Livestock and Fisheries ........................................................................................................... 14
2.2.6 Reallocation of land ................................................................................................................. 14
2.2.7 Eligibility determination of farmers within the seed farms ................................................ 15
2.2.8 Consultation .............................................................................................................................. 15
2.2.9 Gender Based Violence ........................................................................................................... 15
2.2.10 Construction induced impact .................................................................................................. 15
2.2.11 Labour ........................................................................................................................................ 16
CHAPTER THREE.................................................................................................................................. 17
3.0 MITIGATION PLAN ...................................................................................................................... 17
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Abbreviated Resettlement Action Plan for Ole Government Rice Seed Farm, Pemba
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3.1 Definition of land acquisition ......................................................................................................... 17
3.2 Procedures for Land distribution............................................................................................ 17
3.3 Process of land reallocation .................................................................................................... 18
3.4 Participation of farmers in land reallocation ........................................................................ 18
3.5 Labour compliance – laws, labour influx ............................................................................. 18
CHAPTER FOUR .................................................................................................................................... 20
4.0 INSTITUTIONAL FRAMEWORK .............................................................................................. 20
4.1 Organization and Responsibility .................................................................................................... 20
4.2 The Project Implementation Team (IPT) will be responsible for: ............................................. 20
CHAPTER FIVE ...................................................................................................................................... 21
5.0 PUBLIC CONSULTATIONS WITH FARMERS .............................................................. 21
5.1 Objectives of Public consultations ......................................................................................... 21
5.2 Concerns and views of the PAPs on the Government Seed Farms ................................... 22
5.3 Consultation on RAP Implementation .................................................................................. 23
CHAPTER SIX......................................................................................................................................... 25
6.0 GRIEVANCE REDRESS MECHANISMS AND IMPLEMENTATION ARRANGEMENT
25
6.1 Definition and scope ................................................................................................................ 25
6.2 Channels to make complaints ................................................................................................. 25
6.3 Confidentiality and conflict of interest ................................................................................. 26
6.4 Descriptions on process of registering and addressing grievances.................................... 26
6.5 Sorting/categorization complaints or suggestion ................................................................. 28
6.6 Grievance Handling Process ................................................................................................... 28
6.7 Grievance Response................................................................................................................. 29
6.8 Descriptions on the mechanism for appeal ........................................................................... 29
6.9 The GRM operationalization .................................................................................................. 29
6.10 Budget for ARAP Implementation ........................................................................................ 30
CHAPTER SEVEN.................................................................................................................................. 31
7.0 IMPLEMENTATION SCHEDULE OF ACTIVITIES ...................................................... 31
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CHAPTER EIGHT .................................................................................................................................. 32
8.0 COMMUNITY ENGAGEMENT PLAN ..................................................................................... 32
8.1 Introduction ............................................................................................................................... 32
8.2 Level of Engagement ............................................................................................................... 32
8.3 Community engagement plan matrix .................................................................................... 32
CHAPTWER NINE ................................................................................................................................. 36
9.0 MONITORING ................................................................................................................................ 36
9.1 Internal Monitoring .................................................................................................................. 36
9.2 External Monitoring................................................................................................................. 36
9.3 Monitoring Indicators .............................................................................................................. 36
CHAPTER TEN ....................................................................................................................................... 38
10.0 CONCLUSION AND RECOMMENDATIONS ................................................................ 38
10.0 REFERENCE DOCUMENTS ....................................................................................................... 39
LIST OF TABLES
Table 1: Designed Pipe System for Ole Irrigation Scheme ............................................................ 6
Table 2: Vulnerable Groups .......................................................................................................... 10
Table 3: Land Tenure System ....................................................................................................... 11
Table 4: List of Farmers (PAPs) farming at Ole government seed farm, Pemba Island .............. 11
Table 5: Scheme land use distribution .......................................................................................... 17
Table 6: Concerns of Project Affected people (Beneficiaries) Ole seed farm .............................. 22
Table 7: ARAP implementation schedule..................................................................................... 31
Table 8: Matrix showing Community Engagement Plan for the Rehabilitation of Irrigation
Infrastructures ................................................................................................................ 33
Table 9: Monitoring Indicators for Socio-Economic Changes. During Rap and Post Project
Implementation ................................................................................................................ 37
LIST OF FIGURES
Figure 1: Number of Members in the Households......................................................................... 8
Figure 2: Level of Education of Household Members.................................................................... 9
Figure 3: Frequency of Income of Household .............................................................................. 10
Figure 4: Gender of the Heads of Households .............................................................................. 10
Figure 6: Household Average Income Per Annum ...................................................................... 13
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Abbreviated Resettlement Action Plan for Ole Government Rice Seed Farm, Pemba
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LIST OF ANNEXES
Annex 1:Design layout map of Ole Seed Farm Irrigation Scheme, Chake-Chake, Pemba Island 40
Annex 2: Mapping of PAPs farm plots at Ole Seed Farm- Pemba ............................................... 41
Annex 3: Proposed PAPs Census Database Data Collection Form .............................................. 42
Annex 4: Minutes of the consultative meeting with PAPs of Ole Rice Seed farm ...................... 43
Annex 5: Form A - Grievance/Inquiry Record Form (Complaints Log Form) ............................ 45
Annex 6: Form B – Notification Form ......................................................................................... 46
Annex 7: Form C: Grievance/Inquiry Response Log Form.......................................................... 46
Annex 8: Grievance Redress Process ........................................................................................... 49
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LIST OF ABBREVIATIONS
ARAP - Abbreviated Resettlement Action Plan
ERPP - Expanding Rice Production Project
ESMP - Environmental and Social Management Plan
ESMF - Environmental and Social Management Framework
ESSF - Environmental and Social Screening Form
GRM - Grievance Redress Mechanism
HIV/AIDS - Human Immuno-Virus/Acquired Immune Deficiency Syndrome
IMP - Integrated Pest Management
M&E - Monitoring & Evaluation
PAP - Project Affected Person
PIT - Project Implementation Team
RAP - Resettlement Action Plan
SPSS - Statistical Package for Social scientist
TZS - Tanzanian Shilling (Currency)
ZARI - Zanzibar Agricultural Research Institute
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Abbreviated Resettlement Action Plan for Ole Government Rice Seed Farm, Pemba
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DEFINITION OF TERMS
Project Affected Person (PAP): A Project Affected Person (PAP) is one who, as a consequence
of the project, sustains losses as a result of impact on a) land, b) structure, c) immovable asset
and/or d) livelihood/incomes. The PAPs have been identified through census survey that forms
the bases for this RAP.
PAP’s under this project may broadly be classified under the following categories.
Those suffering from: reduced size of land for agriculture purposes due to land redistribution as a
result of irrigation infrastructure development.
Eligibility: Definition of displaced persons and criteria for determining their eligibility for
compensation and other resettlement assistance, including relevant cut-off dates.
Grievance procedures: Affordable and accessible procedures for settlement of disputes arising
from resettlement, including by third party; such grievance mechanisms should take into account
the availability of judicial recourse, community and traditional dispute settlement mechanisms.
Implementation schedule: An implementation schedule covering all resettlement activities
from preparation through implementation, including target dates for the achievement of expected
benefits to resettlers and terminating the various forms of assistance. The schedule should
indicate how the resettlement activities are linked to the implementation of the overall project.
Costs and Budget: the implementation of ARAP activities estimated to about TZS 5 million and
will include cost of supervision and addressing GRM.
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Abbreviated Resettlement Action Plan for Ole Government Rice Seed Farm, Pemba
Island 2018
ACKNOWLEDGEMENT
We would like to sincerely acknowledge all the Government Ministerial offices and officers for
their cooperation. The ministry of agriculture particularly the principle secretary, he was
friendly and supportive throughout the assignment, moreover, entire administrative framework
that received us cordially and for availing their time to talk to us.
We also wish to acknowledge various organizations such as RRP Head Office – Zanzibar and
in the project sites that assisted us with valuable information about worthwhile services offered
to the communities.
Lastly, we express our heartfelt gratitude to local farmers who are key stakeholders in this
project and with whom much appreciated cooperation this study has been a success at all levels.
1
CHAPTER ONE
1.0 INTRODUCTION
The Expanding Rice Production Project (ERPP) will support small irrigation scheme for rice
seed farming at Ole. The sub-project is an irrigation scheme that will shift the cultivation from
rain-fed agriculture to irrigated farm in order to increase local rice seed supply. The social and
environmental screening was carried out to identify potential negative and positive environment
and social impacts that may arise due to implementation of the sub-project activities. Based on
the screening exercise, subproject was classified as C category based on the World Bank
Environmental and Social Safeguards Policy Framework. According to the ERPP Environmental
and Social Management Framework (ESMP) and Resettlement Policy Framework (RPF), an
Environmental and Social Management Plan (ESMP) and RAP is required. Twenty four farmers
who are dependent on the land owned by the government will directly impacted by the sub-
project development. The investment will necessitate the re-allocation of land to the farmers. The
ARAP was therefore prepared to fully comply with environmental legislations, policies and
procedures in Zanzibar and in line with the RPF of the project.
1.1 Subproject Description
The investment in the irrigation scheme will be to construct new irrigation infrastructure using
pipeline system or network to irrigate 9.2 acres of land. Out of which 3.0 ha will be set aside for
seed farming by the seed section of the Department of Agriculture, 1.0 ha for demonstration and
research purpose to be conducted by Zanzibar Agriculture Research Institute (ZARI) and 4 ha for
re-allocation to the 24 farmers.
1.1.1 Location
Ole seed farm (9.2ha) is a government farm land managed by the Ministry of Agriculture Natural
Resources Livestock and Fisheries for rice seed production. This is the only scheme on rice seed
farming, located at Ole Shehia, of Chake-Chake Town Council in Pemba South Region in Pemba
Island. The scheme extends between latitude 5o11’27” S and longitude 39o48’46” E.
1.1.2 Impact
The scheme will impact 24 farmers who are currently cultivating paddy under rain fed system.
Prior to the project, the farmers mobilized themselves to form an association at an informal level
to learn about rice production from each other and access facilities such as loan at group level.
For this project, it is not expected that people’s houses will be affected, as there are no people
living in the farms, resident’s areas are located far from farmlands. Therefore, no one will lose
accommodation or business premises, only land will be affected by development irrigation
infrastructure. The affected land belongs to the seed farms owned by the Zanzibar government
under the Ministry of Agriculture. All the farmers said that are not entitled for compensation
because land is not theirs but are expecting to be allocated land to continue with agriculture
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activities to sustain their living. The civil works will be done during the off-season, after the
farmers have harvested their crop. There will be no impact on the seasonal crops.
1.1.3 Socio-economic Profile
The project is located in Chake Chake District which is at the centre of Pemba Island. The area
covers 332km² and is situated at latitude 5°20′0″ S and longitude 39°45′0″ E. According to
National Population Census (URT, 2012), the district has total population of 97,249 people; of
which, 46,411 are male and 50,838 are female. The district has an average household size of 5.4
and female headed households account 20.5%. The Household Budget Survey 2009/10 estimates
that 52% of the people live below basic needs poverty line and 23.1% of the people depend their
livelihoods from agriculture and fisheries respectively. Clove is the main cash crop of the
district. The main economic activities of the people include formal employment (in public and
private sectors), informal employment (petty trade, handcraft, small businesses and trade),
transport and transportation, fishing and farming
1.2 Scope of work to prepare RAP
It includes the following key tasks:
1) Review the environmental and social screening form (ESSF)
2) Support Local Team to carry out consultations with various project stakeholders
3) Guide the Local Team to develop the methods for valuing the affected assets.
4) Guide Local Team to develop the resettlement measures
5) Guide the Local Team to design Grievance Redress Mechanisms (GRM) applicable to
local social context
6) Guide local team to prepare (abbreviated) resettlement action plan (ARAP)
7) Lay down the agreed principles that will apply to the land redistribution exercise
8) Identify, as far as possible, those people currently farming in the project area and who
will benefit from the project; describe the legal and institutional framework for dealing
with land redistribution issues;
9) Provide a general socio-economic profile of the farmers who have been farming in the
seed farms.
10) Estimate the nature and magnitude of the impacts positive or negative to farmers;
11) Describe how land redistribution will be delivered, including procedures, responsibilities
and timing;
12) Describe mechanisms for maximizing stakeholder participation and for airing grievances;
13) Design and or prepare questionnaire to capture PAP census survey and socio-economic
study of the Project Affected Persons (PAPs)
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1.3 Principles governing ARAP
The following is a list of basic principles which will govern the preparation and implementation
of the resettlement action plan:
A. No displacement of people, property and livelihoods is likely to happen under this
project; to minimize the need to acquire land and to cause as little disturbance and
disruption as possible;
B. All possible means will be used to ensure that no people are harmed in any way by
construction activities and projects outcomes;
C. There will be no resettlement or compensation of properties or crops as land belongs to
the government. The land plots will be redistributed only to all eligible farmers who have
been farming in the seed farms of Ole;
D. There will be no impact on seasonal or perennial crops, as the civil works will be
scheduled in the off-season, after the harvest is over.
E. The PAPs’s will be informed about their options and rights pertaining to about grievances
mechanisms available to them.
1.4 Study Methodology and Process
Preparation of the ARAP commenced in October 2016 and was revised in November 2017 and
February 2018. The methodology and approach applied included:
1.4.1 Review of relevant background reports and documentation
Several reference documents on the project were obtained and reviewed. The most important of
these were relevant Tanzanian policies, legalization and guidelines. These were reviewed to
understand and record their implication for dealing with people who will be impacted positively
by the project. These included: The Land Tenure Act No 12, 1992, The Land Tenure
(Amendment) Act No. 15 of 2003, The Land Tenure Act, No 12 of 1992 (Land Allocations
Regulations 2008), Zanzibar Environmental Management for Sustainable Development Act of
1996, the Tanzania Environmental impact Assessment Guidelines (2002), Zanzibar
Environmental Policy Of 1992, The Environment for Sustainable Management Act No. 2 Of
1996, Zanzibar Agricultural Policy, HIV/AIDS policy Labour relations Act 2004, The District
and Town Councils Act No.4 of 1995, Zanzibar, Local Government Policy, Zanzibar, Plant
Protection Act 1997, Zanzibar, World Bank OP 4.12 was also reviewed and the preparation of
ARAP was also guided by several examples of ARAP prepared recently for WB supported
projects in Tanzania and in other countries. The Resettlement policy framework (RPF) and the
Environmental and Social Management Framework (ESMF) prepared in2014 for this project
were also utilized.
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1.4.2 Relevancy to the project
PAPs were consulted and had the opportunity to participate in planning and implementing
the resettlement program (see minutes of the meetings in annex 5).
1.4.3 Meetings with key personnel and organizations;
Meeting with people who are conversant with the project was arranged this included the project
coordinator and safeguard specialist of this project.
1.4.4 Compilation and analysis of data and elaboration of the RAP document.
Socio economic data of the affected people in the project area were collected and analyzed using
SPSS programme.
1.5 The main components
The main components of the assignment are as follows
(a) Technical and Socio-economic of the Affected People
(b) Legal issues
(c) Land redistribution
1.6 RAP team
The team of ARAP, consisting of the RAP specialist, a Sociologist, and four enumerators
prepared this ARAP in October 2016 and updated in 2017 and February 2018 respectively.
1.7 Preparation of the RAP tools
Two types of questionnaires were prepared as survey tools for RAP preparation. These
questionnaires include the household questionnaires and farm questionnaires. In household
questionnaires, the targeted information was demographic data, income generating activities,
accessibility to social services and wealth indicators. The farm questionnaire targeted questions
regarding the farmers’ production, land tenure system, land size and types of crops grown. The
public consultation was done to inform the stakeholders about the project, find out their
expectations and their contribution to the project.
1.8 Study Limitations
The team did not have many problems during ARAP preparation except in some cases where
PAP’s were not available for interviews. The team had to wait for the PAPs to come for the
interview.
5
1.9 The topographical survey
The area was mapped and layout design map produced (see annex 1). The design map shows the
existing features within the schemes area. The design map of the land was used to determine
where the proposed irrigation infrastructure will go and how the farm plots will be apportioned.
1.10 Project Briefing from the client
The ARAP was initially prepared in October, 2016 and revised in November 2017 & February
2018 respectively during the community consultation and formation of the GRM. The ARAP
team met with the representatives from the Ministry of Agriculture and Natural Resources, the
Project Coordinator) and the Safeguard Officer) and a briefing was made about the project,
which included locations of Ole Irrigation Scheme. Clarifications on various issues including the
project briefi, location a number of issues were stated, discussed and clarified including the
following:
(a) Timing of the project implementation: It was stated that implementation of the project
was far behind schedule due to contractual procedures to the extent that the project
management and the government were very concern about the project delays.
It was notified that among other things, the Consultant had to start the project as soon as possible
as it is already late. The Government of Zanzibar does not have resettlement Action Plan Policy
(Framework), therefore the World Bank Policy OP 4:12 will be followed.
(a) Regarding land tenure system, it was explained that land belongs to the Government.
However, it was agreed that farmers currently farming at the Ole will continue be given
land to continue farming. Few of the permanent crops such as mangoes within the
scheme are owned by government so there will be no compensation if proposed for cut
during construction of irrigation infrastructure. Generally, the project planned to carry out
construction activities during off season to avoid impact on seasonal crops
1.11 Dissemination of information to various stakeholders
After being briefed by coordination team, the ARAP team visited project area to arrange
meetings with farmers.
1.12 Site visits and field observations
The project team arranged a tour to the subproject in Ole for the ARAP team, to be able to
understand the project environment.
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CHAPTER TWO
2.0 PROJECT PROFILE AND POTENTIAL IMPACT
2.1 Project Profile
The land proposed for irrigation development is owned by Revolutionary Government of
Zanzibar under the Ministry of Agriculture Natural Resources Livestock and Fisheries. The
government has allocated the land for rice seeds production. The land was rented to individual
farmer at a fee of about TZS 1,000 per person/plot/ season for the period 1970 to 2012. However,
government stopped this practice in 2012. The farmers are not paying the fee since then. The
land will remain under the government ownership after development. It has been mutually
agreed that the same farmers that are currently cultivating the land will continue to farm within
the subproject area. The sub-project will support irrigation of 9.2 ha of land located in Ole
Shehia. The shift from rain-fed agriculture to irrigated agriculture for seed cultivation will
generate benefit to framers dependent on the farm.
2.1.1 Project Interventions
In the course of improving the scheme, ERPP project is expected to fund implementation of the
following activities.
Construction of irrigation canals: This activity will involve clearing of vegetation and
excavation of earth canal to provide space for installation of water pipeline which will be
used for irrigation as indicated in table 1 below. The activities is planned to be carried out
during off-farming season to avoid impact on crops including seasonal crops
Table 1: Designed Pipe System for Ole Irrigation Scheme
Item Number Length (m)
Main pipe 1 36
Sub main pipe 2 716
Laterals pipe 14 1,053
Total Pipe Network 17 1,805
Source: Engineering Design Report (2017)
Connection of electricity: Electricity line was connected from nearby power line outside
the scheme area. Installation of electric poles involved cutting of branches of few
mangroves trees that owned by the government and therefore no compensation made.
Also, there were no sensitive vegetation along the electric pole. Generally, the crops such
as cassava were harvested before electrification to avoid impact. The installation of high
tension electrical line was done in September 2019.
Drilling of borehole: This activity was conducted in one of the three identified potential
sites for borehole by the hydrogeological study. The study showed that the maximum
depth of the borehole was estimated to be 80m deep. The drilling was done by specialized
7
equipment and involved land clearing and digging of mud hole for water circulation. The
land proposed for borehole drilling have cassava owned by Ole Seed Farm Station and
were harvested before drilling exercise to avoid impact on the crops. The drilling
exercises started on 14th January 2019 and expected to complete on two weeks later.
Construction of a pump house and water tank: A pump house will be constructed
within the scheme area to facilitate pumping of water to the water tank to be constructed
after completion of drilling work. The activities planned to be carried out during off-
cropping season to avoid impact on seasonal crops. The tank that the Ole scheme will use
for water storage for irrigation purpose has diameter of 13.4m and the height of 2m with
water storage capacity of 450m3.
The project should ensure that construction work is taking places and be completed during off
season period so that there will be no harm for farmers and farmers will be allowed to harvest
their crops before commencement of civil work. The exercise of identifying PAPs was done in
collaboration with farmers’ leaders and officers from the Ministry of Agriculture especially the
in-charge of the seed farm. The tool used during the identification of PAPs included consultation
with local government authority (Sheha) and farmer’s registrar. Through this process eligible
PAPs were identified and confirmed.
2.1.2 Socio economic profile of the farmers
Social-economic study was conducted for the PAPs in Ole Government Seed Farms from 28th to
30th of October 2016 updated in November 2017 and February 2018. The results of the
socioeconomic study are summarized and presented in this chapter.
To comply with the Tanzanian laws and regulation requirements regarding resettlement plans, as
well as the ESSPF, a census was carried out. The consultation was carried out with the
potentially affected communities during the census to provide details of:
Spatial distribution of the occupants;
Nominative list of the current occupants of the affected area;
Standard characteristics of the listed households: size of the household, gender, age and
occupation of each member, gender of head of household, livelihoods (including if relevant
and possible, production levels and income derived),
Inventory of the affected houses or shelters (distinguishing owners and tenants);
Inventory of the affected assets (lands, fruit-trees all belong to the government).
2.1.3 Socio economic Survey and Census
The project coordinator and Safeguard officer had previously informed farmers of the intended
ARAP activities. Therefore, the ARAP team did not get any problem to carry out discussions
with affected people (beneficiaries of the irrigation scheme). The results of survey exercise were
8
presented to the project management, thereby providing principal information on the number of
farmland redistribution. The farm layout and plots, (annex 3) will be later be used during
reallocation of farm plots to the PAPs.
A sociologist with a support of four enumerators and one assistant conducted a socioeconomic
survey–PAP profile of the affected households. A census of the affected people (beneficiaries)
was also done. The results of the census and socioeconomic profile are summarized in this
chapter.
2.1.3.1 Cut-off-date
Farmers at Ole scheme were informed on the cut-off dates that was set on October 2016 and after
that no new farmers should come to claim any benefit from this project. The list of farmers was
confirmed during the meeting held on 07 October 2017 whereby it was confirmed that the final
list of the farmers cultivating at Ole scheme is 24 farmers and no new additional farmers will be
added to the existing and current list.
2.1.3.2 Number of Members in the Households
The study revealed that most of the households have 3-5 people counting 30% of the interviewed
farmers. This was followed by those household which reported to have 1-2 members (24%) of
the farmers reported so. However, there are good numbers of families which have more than ten
members (26.5%). 20% of the interviewed farmers reported to more than six people in the
household. This trend is caused by the fact that some household practice extended family way
of living.
Source: Socio- economic Study of the affected farmers 2016
Figure 1: Number of Members in the Households
2.1.3.3 Level of Education of Household Members
Forty four percent of the interviewed farmers reported that their families’ members have reached
standard one to standard seven educations. Only 25% had secondary education while 7% had
gone to college or University level education. Meanwhile, other 25% admitted that they had
never gone to school implying illiteracy level of the respondents. This group composed old
9
people and children below five years of age. Data collected from the field indicates the low level
of illiteracy rate among farmers in the project area. For details refer to the figure below.
Source: Socio- economic Study of the affected farmers 2016
Figure 2: Level of Education of Household Members
2.1.3.4 Frequency of Income of Household
Forty seven percent of the interviewed farmers reported to experience irregular income while
38% of the farmers said that their income is intermittent but stable. Only 15% reported to have
regular and stable income. It should be noted that, most of the farmers around the project area
depend on farming activities as their main source of income.It should be noted that, most of
the PAPs have multiple sources of income including farming activities as described in
section 5.1.9.
10
Source: Socio- economic Study of the affected farmers 2016
Figure 3: Frequency of Income of Household
2.1.3.5 Gender of the Heads of Households
The study wanted to know the gender of the head of the household in the project area. This was
important as the head of the household influence the decisions made in the household
particularly issues related to income and expenditure. The result shows that 80% of the farmers
in the project area are headed by male and 16 % is headed by female (mothers) only 5% of the
households interviewed were headed by elder child. This indicates that the decisions made are
dominated by male.
Source: Socio- economic Study of the affected farmers 2016
Figure 4: Gender of the Heads of Households
2.1.3.6 Vulnerable Groups
It was revealed that the only three families have 6 people who are orphans. Only one family
reported to have disabled and two households have three widows. In total, there are 10
vulnerable people in the affected families of farmers. For details refer to the table below. The
farmers with vulnerable family members will be considered to remain in their current farm plots
and the project will ensures that they get first priority in the farmers training program and other
opportunities.
Table 2: Vulnerable Groups
Vulnerable group Number of families Number of
people
Orphan 3 6
Disabled 1 1
Widow 2 3
Total 6 10 Source: Socio- economic Study of the affected farmers 2016
11
2.1.3.7 Land Tenure System
The study wanted to know the existing land tenure system outside project area (i.e. beyond ole
seed farm). The interviewed farmers revealed that 9 people got land through government
allocation and have title of ownership, while seven people got land through customary means
and the rest eight people bought land. For details refer to the table 3 below.
Table 3: Land Tenure System
Land ownership Number of
farmers
Valid titled land owner 9
customary land owner 7
Bought 8
Total 24 Source: Socio- economic Study of the affected farmers 2016 – UPDATED 2017
2.1.3.8 Land Size Owned
Almost all the farmers own the farm size between ¼ acre and 1.08 acre (See table 4 below).
However, it should be noted that these farmers have other farms in different locations far from
Ole seed farm. It should be noted that, in Zanzibar it is a common practice for a farmer to have
more than one plots of land used for crops production. The farmers said that since they are
dependent on rain fed agriculture. This situation at least help to his/her food security.
Table 4: List of Farmers (PAPs) farming at Ole government seed farm, Pemba Island
PLOT
NUMBER FARMER'S NAMES
CURRENT
PLOT SIZE
(Ha)
PROPOSED PLOT SIZE
(HA) AFTER SCHEME
DEVELOPMENT
1 MOHAMED KHAMIS KHAMIS 0.51 0.3
2 SULEIMAN JUMA MOH'D 0.68 0.3
3 SALUM MOH'D HAMAD 0.20 0.1
4 SALEH RASHID HAMAD 0.27 0.1
5 MOHAMED HAMAD OTHMAN 0.15 0.1
6 ABDALLA JUMA HAMAD 0.49 0.2
7 NEEMA MOH'D SAID 0.33 0.1
8 BIKOMBO OTHMAN HAMAD 0.28 0.1
9 MCHANGA SALIM HAMAD 0.31 0.1
10 SALIM HAMAD SALIM 0.20 0.1
11 MBAROUK HASSAN JUMA 0.54 0.3
12 MUSSA MBAROUK FAKIH 0.44 0.2
13 IBRAHIM KHAMIS ALI 0.33 0.1
12
14 ALI SALIM HAMAD 0.41 0.2
15 MAKAME OMAR KHAMIS 0.22 0.1
16 NASSOR HAMAD KHAMIS 0.15 0.1
17 ALI RASHID JUMA 0.29 0.1
18 MAIMUNA MUSSA MAKAME 0.20 0.1
19 HAMAD MBAROUK HAMAD 0.13 0.1
20 HASSAN ALI HASSAN 0.06 0.1
21 HAMAD OMAR MOH'D 0.18 0.1
22 ALI OMAR MOH'D 0.14 0.1
23 SULEIMAN SHEHE MOH'D 0.71 0.4
24 AMOUR JUMA MOH'D 1.08 0.5
TOTAL AREA (Ha) 8.3 4.0
2.1.3.9 The Use of Cultivated Crops
Most of the cultivated crops were reported to be used for home consumption rather than selling
as 81 % of farmers report so. The other 10% reported to use paddy for both home consumption
and sale. Only 9% said that the crop harvested is for sale.
2.1.3.10 Source of Income
Forty one percent (41%) of the farmers depend on small scale agriculture, while 35% supplement
their income through small business, and 14% reported that apart farming they are also involved
in fishing activities. 10% of the farmers are also employed either by government department or
other institution.
2.1.3.11 Household Average Income Per Annum
Regarding the income of households per annum, the interviewed farmers 43% of the respondents
reported to get below TZS 500,000Tshs a year while 37% said they get between TZS 500,000
and 1,000,000ths a year. Only 19% said their annual income between TZS 1,000,000 Tshs a
year. 0.7% were able to say that their annual income is TZS 10,000,000 and above as indicated
in figure 6 below.Currently, Ole scheme is under rain fed production therefore the production is
still low hence, the harvest is mostly for own consumption. However, most of these farmers have
other plots of rice and other crops (cassava, banana, maize etc) elsewhere where they produce for
both home consumption and selling.
13
Source: Socio- economic Study of the affected farmers 2016
Figure 5: Household Average Income Per Annum
2.2 Potential Impacts
2.2.1 Identification of potential farmers
The socio-economic census survey team conducted interviews with 24 farmers for Ole farmers to
enumerate and collect basic information about the affected households of all farmers. This
provided an opportunity to identify potentials farmers and their information in terms of numbers,
gender, age, level of education, type of occupation, the level of vulnerability, their opinion about
the project, including alternatives to be considered among other socio-economic parameters. The
study was done in collaboration with farmer’s leaders in the project areas. Other collected data
included identification of direct and indirect impacts on the people. All farmers reported that
land does not belong to them but to the government of Zanzibar, therefore farmers are not
entitled for compensation for the land. It is through this process that eligible farmers were
identified and documented.
2.2.2 Definition of land acquisition
In the context of the ERPP project Zanzibar, land acquisition refers to “permanently” taking over
farmer’s/community land beyond the initially designed project area and include or make it part
of the project for project activities implementation. Based on this understanding on land
acquisition, in ERPP project there is no land acquisition, as there is no any piece of land
permanently taken outside the project designated area. The project works within the same
boundaries of proposed irrigation schemes. The ERPP interventions will not displace farmers,
yet it does improve the irrigation infrastructures and later the same farmers will be return into
their farms plots to continue crops cultivation.
14
2.2.3 Land ownership
The land proposed for irrigation development is currently owned by Revolutionary Government
of Zanzibar under the Ministry of Agriculture Natural Resources Livestock and Fisheries. The
government has allocated this land for rice seeds production and part of the farm was rented to
individual farmer at a fee of about TZS 1,000 per person per plot per season in order to assist
farmers in agricultural production. This was between 1970 and 2012. However, government
stopped this practice in 2012 and the farmers are not paying the fees anymore. After the project
development, the land will remain under the government ownership and under the same
Ministry. It has been mutually agreed that the same farmers that are currently cultivating the land
will continue to farm within the subproject area.
2.2.4 Procedure for land redistribution/reallocation
Once the scheme completed its irrigation infrastructure development and contractor handed over
to the Ministry of Agriculture, Natural Resources, Livestock and Fisheries, the project will
organize meeting that will include all farmers, Shehia and District leaders for the process of
redistribution/reallocation of plots to eligible farmers. The project will use the existing list of
farmers to reallocate/redistribute the farm plots based on plot location as indicated on the farmer
plot map and because each farmer knows his/her plot and his/her neighbours, this approach will
ensure no eligible farmers get a plot. Project implementation unit in collaboration with the
representative of Farmer’s Association, Shehia Leaders and District Councils will be involved in
the distribution of plots to the farmers. Since farmers will be returned to their original farm plot,
they will get the same size of the plots of 0.1ha and this is the minimum size in irrigation
scheme.
2.2.5 Contract between farmers and the Ministry of Agriculture, Natural Resources,
Livestock and Fisheries
Farmers at Ole seed farm had entered contract with Department of Agriculture Seed Station to
farm in the area. However, the contracts renewal has not regularly been done such that it appears
only few of them have the contracts, especially the government employees working at the
station. Therefore through this project, all farmers that will be reallocated plots for farming will
be given new contracts. The timeframe for the contract will be two years.
2.2.6 Reallocation of land
Twenty four farmers will be allocated land within the sub-project area. The total area that
farmers are currently cultivating is about 8.3h with an average of 0.34ha per farmer. However,
overall, 4.0ha has been allocated for 24 farmers that will be divided into plots and distributed to
farmers. The smallest plot size was found to be 0.06ha and maximum was 1.1ha. After
construction of irrigation infrastructure, the minimum a plot size will be 0.1ha. In this case,
majority of farmers (16) will received this size of land. Whereas, 0.2ha will be given to farmers
15
who used to cultivate on plot size ranging from 0.41 to 0.49ha. Other farmers (3) who cultivate
on land ranging from 0.5ha to less than 0.7ha will be given plot size of 0.3ha each. There was
one farmer with plot size of 0.7ha who will be given a plot size of 0.4ha while one farmer with
plot size of 1.1ha will be given plot size of 05ha. After scheme development it will not be
difficult for farmers to accept smaller area than the one he/she used to cultivate before. This is
because with improved irrigation infrastructure farmers will be able to double yield and
possibility of two cropping season.
2.2.7 Eligibility determination of farmers within the seed farms
All 24 farmers who are currently producing rice and other crops on the government seed farm of
Ole are considered as affected persons (PAPs). These are considered to be PAPs since they are
going to be reallocated within the same project area. It should be noted that, they are not losing
land but they are going to cultivate in a new plots within the project area. The total area that
farmers are currently cultivating is about 8.3h with an average of 0.3ha per farmer. All affected
farmers were sensitized and understood that they that they will not lose their plots and they will
continue with farming. Farmers are asking the government to allow them to continue using the
land to earn living from the rice production, at no extra cost. Since the PAPs are also the
beneficiary they are expected to provide effective collaboration during all phases of the project.
Farmers were also informed that, they will be allocated with plot size of 0.1ha except those with
more than 0.2ha who will be given additional plots.
2.2.8 Consultation
All affected farmers were sensitized and understood that they will not lose their plots instead
they will continue with farming within the project area but will be with same plots or reallocated
in a new plots within the project scheme. Farmers were also informed that, they will be allocated
with plot size of 0.1ha except those with more than 0.2ha above that will be given additional
plots to compensate the area that previously they use to cultivate.
2.2.9 Gender Based Violence
At present there are no gender base violence incidences reporter to scheme leaders as usually,
these things are reported at the Shehia Leaders and addressed there or taken to Police. However,
as there is GRM committee, the project will address such issues once reported.
2.2.10 Construction induced impact
During the borehole drilling and construction of pump house and water tank a few crops about
0.1ha, mainly cassava, banana and citrus likely to be impacted; and therefore the Ole Seed Farm
Management will be allowed to harvest the crops (cassava) to avoid unnecessary damage.
However, if crops accidentally damaged, there will be no compensation as the crops owned by
the Seed Farm Station (i.e. government). Generally, all civil works planned to be carried out
during off-farming season to avoid impact on seasonal crops.
16
2.2.11 Labour
It is expected the construction of irrigation infrastructure will attract people from outside the area
who will be searching for employment opportunities. However, contractor will be required to
work with Scheme and Shehia Leaders to ensure all jobs that require no specialized skilled are
offered to the farmers cultivating in the scheme and or their family members. The contractor will
be required to work with scheme and shehia management in recruitment process. Other
mitigation measures might include orient contractors with scheme ESMP and Zanzibar Labour
Laws and conduct regular labour audit to see if the contractor complies with employment
procedures.
17
CHAPTER THREE
3.0 MITIGATION PLAN
The project will require land. However, land will not be acquired. After development, it will be
re-allocated to 24 affected farmers. All the farmers said that are not entitled for compensation
because land is not theirs but are expecting to be reallocated with land to continue with
agriculture activities to sustain their living. The civil works will be done during the off-season,
after the farmers have harvested their crop. There will be no impact on the seasonal crops not
will it lead to any physical displacement.
3.1 Definition of land acquisition
In the context of the ERPP project Zanzibar, land acquisition refers to “permanently” taking over
farmer’s/community land beyond the initially designed project area and include or make it part
of the project for project activities implementation. Based on this understanding on land
acquisition, in ERPP project there is no land acquisition, as there is no any piece of land
permanently taken outside the project designated area. The project works within the same
boundaries of proposed irrigation schemes. The ERPP interventions will not displace farmers,
yet it does improve the irrigation infrastructures and later the same farmers will be return into
their farms plots to continue crops cultivation.
3.2 Procedures for Land distribution
The area of the farmland was measured, mapped and designed to show different land uses.
Currently, Ole has total area of 11ha, however, after constructing the infrastructure, the area will
be 9.2ha and will be used to develop the scheme irrigation infrastructure. Currently, government
is using not more than 3ha of land for rice seed production, the remaining is allocated to
individual farmers but still remains under government ownership. Tentatively, it is proposed that
land will be distributed for the different uses based on the project design as follows:
Table 5: Scheme land use distribution
No Distribution of the land area Area (ha)
1 Area to be used for infrastructure (Pipe line, footpaths and
road) 2.0
2 Area allocated for seed section (ha) 2.2
3 Area allocated for Zanzibar Agriculture Research Institute
(ha) 1.0
4 Area allocated for farmers (ha) 4.0
Total 9.2
18
The land will be distributed after the completion of the irrigation infrastructure whereby each
farmer will be entitled to a farm plot of 0.1ha. Currently three (3) farmers who have plot size of
0.4ha that will be given plot size of 0.2ha each. Three (3) farmers who has plot size of 0.5 to
0.6ha will be given plot size of 0.3ha each. Farmers with plot size above 0.6ha to 0.8ha will be
given 0.3ha each. One farmer with plot size of 0.7ha will be given a plot size of 0.4ha while one
farmer with plot size of 1.1ha will be given plot size of 05ha. Majority of farmers (16) have plot
size ranging between 0.1 and 0.3ha and will be given plot size of 0.1ha each after construction.
Although 0.1h plot size is small, but due to irrigation improvement farmers will be able to
cultivate twice per year, will also be trained on the use of improved seeds and therefore the yield
will be increased from currently less than1ton/ha to 6ton/ha per season. The project has
developed a census database that intended to collect farmer’s information regarding various
aspects (see annex 4). All farmers were informed on the benefits of the project that helped to
build the consensus.
3.3 Process of land reallocation
The ARAP identified 24 farmers farming the seed farm, their farm areas are mapped to show
each farmer’s plot and the size he/she is cultivating (the map is in annex 3). After the completion
of the construction of the irrigation infrastructure, the project will reallocate the plots to the 24
farmers. They will be allocated a plot size of 0.1ha within the project area based on the
distribution plan and the project will make every possible to ensure farmers are given the same
plots that they were cultivating prior to project intervention. Project management in collaboration
with the representative of Farmer’s Association, Shehia Leaders and District Councils will be
involved in the distribution of plots to the farmers. In case a farmer’s plot area or part of the plot
occupied by infrastructure, he/she will be reallocated in other place but with his/her own consent.
3.4 Participation of farmers in land reallocation
Once when the construction of the irrigation infrastructure completed, farmers will be called in a
meeting and informed about the completion of the civil work. In the meeting farmers will
informed on the process that will be used to reallocate the farm plots which is the use of maps
that shows the location of each farmer’s plot – the map has a number code and each number is
name of a farmer which is listed in a separate sheet. However, those farmers that their farm plots
areas have been covered by irrigation infrastructure will be reallocated into other area with
his/her consent. During the process, scheme committee and Shehia leadership will be actively
engaged.
3.5 Labour compliance – laws, labour influx
It is expected that the project will attract people from outside the area who will be searching for
employment opportunities. This may result in social cultural changes and therefore negatively
impacting the community. In order to control the side effects resulting from labor influx and the
19
number of people coming outside the project area, scheme leaders and Shehia leaders will be
involved in recruitment process. In addition, the contractor will be required to comply with
Zanzibar Labour Law regarding wage payment, working hours and worker protection and
security
20
CHAPTER FOUR
4.0 INSTITUTIONAL FRAMEWORK
The project is a under the Ministry of Agriculture, Natural Resources, Livestock and Fisheries.
The overall seer is the Permanent Principal Secretary of this Ministry. The Director of Planning,
Policy and Research is the head of the project, as the project falls under his Department,
4.1 Organization and Responsibility
The day to day operations of the project is taken care by the implementation unit headed by the
coordinator. The coordinator is assisted by several specialist professionals, this include the
following:
Irrigation Engineer (infrastructure)
Extension officers(in various specialization)
Procurement Specialist,
Finance Management Specialist,
Environment and Social Safeguards Specialists,
Monitoring and Evaluation (M&E) Specialist.
Then there are trained extension officers who trained farmers on various issues regarding
farming activities. Parallel to these extension staffs, there are leaders of the farmers’
organizations, which are used by the project to communicate with farmers on administrative
issues. Under these extension officers, there are trained farmers who support the extension staff
to disseminate knowledge to farmers. The last unit is all farmers in each scheme, who are the
target group of this project.
4.2 The Project Implementation Team (IPT) will be responsible for:
Overall, the implementation of the mitigation measures will be responsible of the entire project
implementation unit. Project safeguards officer will be required to ensure the all measures
proposed are addressed timely and accordingly and community are well informed through on site
meetings. Project M&E will be responsible to ensure all measures are monitored and reported.
Project coordinator, he must ensure that funds for implementation of mitigation measures are
timely requested and available to avoid unnecessary delay
21
CHAPTER FIVE
5.0 PUBLIC CONSULTATIONS WITH FARMERS
In October 2016, November 2017 and February 2018, a number of public consultation meetings
were held with all of the potential farmers in Ole of Pemba Island (see minutes in annex 5). The
farmer leaders and extension officers also attended the meeting. The objectives of the
consultations were to introduce project, explaining the need for land redistribution and
improvement of irrigation infrastructure, explaining principles to be applied as well as of
soliciting feedback from the stakeholders on the matter. The aim of the meetings held to provide
required information in order to allow for accurate analysis and realistic ARAP to be developed.
As already mentioned these consultative meetings were also conducted at the project
management level with safeguard officer of this project and coordinator. Stakeholders meetings
were held with the aim of informing them on the importance of providing required information
in order to allow for accurate analysis and realistic ARAP to be developed.
5.1 Objectives of Public consultations
During ARAP preparation, consultant held consultations with potentially affected people. The
consultation examined among other things:
Acceptable alternatives
Conditions under which the resettlement will be socially adequate
Measures required to guarantee that the affected people will enhance or at least restore
their livelihoods and living standards
Preferences regarding forms of compensation and resettlement assistance
Measures to mitigate impacts of resettlement and arrangements for addressing conflicts
that might occur during that period.
Institutional and organizational arrangements by which affected people can communicate
their concerns to project authorities and participate throughout planning, implementation
and monitoring of the ARAP.
22
5.2 Concerns and views of the PAPs on the Government Seed Farms
The table 1 below describes concerns of the farmers expressed during the meeting with
consultant
Table 6: Concerns of Project Affected people (Beneficiaries) Ole seed farm
SN Concern Issues Response from the consultant
1 Employment
opportunities
During project infrastructure
construction farmers wanted to
get opportunities for employment
from the contractor so that their
income can improve their
standard of living.
Normally the contractor is always
advised to employ the affected
people in those employment
opportunities
There will be temporary
employment for the duration of the
project therefore the farmers need
to take that opportunity to come up
with small businesses that will not
only help the project workers but
also increase the household income
of the farmers
2 The
implementation
time for the
project
When will the project
infrastructure construction start?
The project infrastructure
construction is not scheduled to
start soon and therefore the
farmers should continue with their
farming activities. The farmers
will be informed in advance about
the start of the civil works to allow
them to properly plan their farming
activities and to harvest their
seasonal crops.
3 The priority for
farming plots to
the present
farmers
The Government should not bring
in new farmers before the land
has been redistributed to all the
existing farmers.
The representative from the
Ministry of agriculture confirmed
that the priority will be given to
those who have farms in Ole
Government Seed Farm
4 The purpose of
questionnaire
PAPs in Ole wanted to know the
basis of filling the social
The questionnaires are a
Monitoring and Evaluation tool
which lets the Government assess
23
economic questionnaires the lives of the PAPs before and
after the project. The
questionnaires are crucial in
assessing the impact of the project.
5 Lack of farmer’s
association for
Ole
The farmers in Ole Government
Seed Farm need to have their own
Association that will handle all
the administration matters
With the Government’s guidance,
the farmers need to organize
themselves and elect leaders who
will represent all the farmers
through this association
6 Intrusion of
livestock keepers
in the farms
If it is possible, the Project
Management Team in Ole should
build a fence around the farm for
protection from various intruders.
The Project Management Team
has not allocated funds for such
activity. However, because this is a
Government farm, the Ministry
responsible for Agriculture can
undertake this activity if it is
deemed necessary.
5.3 Consultation on RAP Implementation
In the course of project activities implementation, farmers and stakeholders will be consulted
accordingly and the following table below describe activities that project envisages to
communicate with farmers and stakeholders during the implementation stage.
Activities Description
Meetings on disclosure of RAP for
comments
Project will organise meetings with farmers and
stakeholder to disclose the RAP and request farmers
to provide comments as much as possible. To help
farmers to provide comments, the RAP will be
summarised and presented to them.
Arrangements for grievances
mechanisms
Project has establish GRM committee at scheme
level, it shall be the role of project to organise
meetings to inform farmers their roles and what they
are required to report regularly using designed
mechanisms. GRM committee will be encourage to
meet regularly to address the grievance and if
grievance not reported, has to write report to the
24
Activities Description
project.
Irrigation infrastructures construction
Project will take necessary steps to inform farmers in
the actual dates where construction will be done
along other activities such as drilling of borehole so
that become aware of the activities. This will help
them restrict them from farming to avoid crops
damage or harvest their crops before the work
Plot redistribution to eligible farmers
One the irrigation infrastructure completed and
handed over Ministry, the project will organised
meetings with farmers to inform the completion of
the activities and the process that will be used to
redistribute the plots. The list will be updated to
understand if all farmers registered earlier still
available or shift into other Shehia or passed away
25
CHAPTER SIX
6.0 GRIEVANCE REDRESS MECHANISMS AND IMPLEMENTATION
ARRANGEMENT
6.1 Definition and scope
For the purposes of this ESMP, a grievance redress mechanism (GRM) is a process for receiving,
evaluating, and addressing sub-project-related complaints from affected communities and other
stakeholders as a result of ERPP project activities. The GRM is a transparent approach designed
for use by sub-project beneficiaries and stakeholders to submit questions, comments, suggestions
and/or complaints, or provide any form of feedback on all sub-project-funded activities. Farmers
will be informed about the GRM so that can express their complaints or suggestions anytime
throughout the project preparation and implementation period. They will also be informed that
there will be no charge for making a complaint or conveying comments or suggestions. Under
the ERPP, an effective and efficient grievance redress mechanism is essential and will greatly
help respond to people’s queries and problems and address key issues, concerns and complaints
from time to time in the course of project implementation.
It is expected that no complaints will be submitted on land issues as the construction of irrigation
infrastructure will be done on the existing Ole scheme on off-season to avoid impact on seasonal
crops. Thus, no valuation of the affected property under this project as the land in question and
trees grown on the land is not owned by farmers but the Government of Zanzibar. Nevertheless,
construction of irrigation infrastructure will also involve installation of electricity, drilling of
borehole, construction of pump house and water tank which expected to be located at the buffer
zone where some farmers cultivate. There will be also redistribution of land parcels after scheme
development using prepared cadastral map (annex 2). In the course of undertaking all these
activities there is likelihood that some grievance or complaints may arise and need be addressed
using established project GRM. In addition, the project has established the process that are
transparent and participatory and put in place a GRM committee with the role of managing the
grievances/ complaints submitted by project affected people in order to provide required
responses.
6.2 Channels to make complaints
The following channels will be used by farmers and other stakeholders can make complaints
regarding sub-project funded activities:
26
S/No Channel Descriptions
1 A dedicated email address jumasm05@gmail.com
tamrini@yahoo.com,
erpp@kilimoznz,go.tz
mgau_69@yahoo.com
2 A dedicated phone line +255 777 873503
+255 777 499 161
+255 773 112 214
3 Feedback boxes At Project Office, Darajani, Sonara Building, or
At the Ministry of Agriculture, Natural Resources,
Livestock and Fisheries, Nyangumi House,
Maruhubi Zanzibar
4 Letters To be addressed to:
ERPP Project Coordinator, Expanding Rice
Production Project, P.O. Box 159, Zanzibar
5 Verbal or written complaints
to project staff
Directly or through project meetings. If project
stakeholders provide verbal feedback/complaint,
project staff will lodge the complaint on their behalf,
and it will be processed through the same channels.
6 Project Grievance
Committees
The project will establish Project grievance
committee to receive and address complaints
7 Project meetings To be set up at the Ole irrigation scheme level to
receive complaints
NB: The project shall ensure flexibility in the channels available, make sure that different contact
points are available for a person to make a verbal complaint, and that complaints addressed to
the wrong person or entity are redirected to the GRM MANAGER, who is a Safeguards Officer
of the ERPP project.
6.3 Confidentiality and conflict of interest
Complaints may be made anonymously and confidentiality will be ensured in all instances,
including when the person making the complaint is known. For this reason, multiple channels to
make a complaint have been established and conflicts of interested will be avoided.
6.4 Descriptions on process of registering and addressing grievances
The Ministry of Agriculture, Natural Resources Livestock and Fisheries has established
Grievance Committee (GC) (before the disclosure of the ARAP). The committee will be
responsible for receiving, analysis and making decisions on grievances that will be submitted by
project affected persons, individually, as a group or by representatives of the PAPs. It is
27
proposed that the Grievance Committee at the project level will comprise of the following key
members;
Project Coordinator (chairman)
Representative from the respective farmer’s organization(leaders)-
Representative of the PAPs
Social and Environmental Safeguard Officer (who will be the Grievance Redress
Manager (GRM)
Representative from District Council
The role of GRM include:
- Coordinate all GRM activities from all ERPP sub-projects,
- Participate in scheme GRM meetings to address GRM issues raised by farmers and
stakeholders,
- Prepare GRM reports for ERPP project
- Secretary of GRM committee at ERPP project level
All grievances will be addressed and submitted to the Client, who in this case, Ministry
responsible for Agricultural through coordination unit though GRM Committee. These could be
verbal or written. The complainant will be given a form to fill in and thus register the kind of
grievance(s). This form can be filled and returned the same time or the complainant will be given
time to work on and submit later to the Coordination Unit for further actions.
The submitted and collected forms of grievances from different complainants will be submitted
to the Coordination unit of this project, in a summary table for hearing after seven days whereby
the complainant will be notified. All grievances will be discussed or dealt with together in a
participative process and each grievance bearer will be invited to participate during discussions.
The complainant will be asked to get out the meeting room (place) during the ruling or judgment
and then will be informed about the decision made by the committee. Wherever necessary, the
coordination Unit might be compelled to visit the site for verification and come up with decision
or provide feedback to the PAP in writing within 14 days. For the purpose of documenting the
complaints, suggestion and other information pertaining project implementation, the project has
attached to this report, the Grievance/Inquiry Record (Form A). This Form ‘A’ shall be
completed by a person submitting the inquiry or grievance and sent to the GRM Committee at
scheme level and might attach with any supporting documentation as relevant. The Grievance
Notification Form will use Form ‘B’ (annex 6) that will be used by stakeholder to report their
issues and by project to acknowledge receipt of the stakeholder issues of suggestions and
Grievance response will use Form ‘C’ (annex 7) and will be used by scheme GRM committees
when making response to the raised complaints and a farmer or stakeholder will use the same to
agree or disagree on the response against his/her grievances.
28
6.5 Sorting/categorization complaints or suggestion
Once compiled, the GRM MANAGER will be responsible for sorting the feedback. Below are
examples of categories of complaints and or suggestions that the project could document:
No. Classification
Category 1 Safeguards, including compensation disputes, land redistribution and delays
in compensation
Category 2 Grievances regarding violations of policies, guidelines and procedures
Category 3 Grievances regarding contract violations
Category 4 Grievances regarding the misuse of funds/lack of transparency, or other
financial management concerns
Category 5 Grievances regarding abuse of power/intervention by project or government
officials
Category 6 Grievances regarding PIU staff performance
Category 7 Reports of force majeure
Category 8 Suggestions
Category 9 Appreciation
6.6 Grievance Handling Process
The overall process of grievance handling will be as follows:
The overall process of grievance handling will be as follows:
a) The community around the ERPP project area will be given copies of Kiswahili version of
grievance procedures as a guide on how to handle the grievances.
b) The process of grievance redress will start with registration of the grievances to be addressed
for reference, and to enable progress updates of the cases using form A as explained above
c) The grievance/inquiry forms will be submitted to Grievance Redress Manager for recoding
the complaints into grievance database. At each scheme grievance register will be available
to records all complaints raised by PAPs. Scheme In-charge will be responsible to register all
complaints from PAPs and other stakeholder for reference purpose.
d) At scheme level, Grievance Handling Committee will be responsible to address all issues
raised by PAPs and provide response to complaints as appropriate. The members will include
representative from scheme management, village leaders, Department of Irrigation, District
council, project management unit and councillors (Diwani)
29
e) The complainants PAPs will fill Form C (Annex 6) to agree or disagree with decision. In
case he/she not agreed with response provided at the scheme level, will refer the issues to
Project Grievance Handling Committee for discussion and resolving the issues. The
committee will be represented by scheme management, district council, Department of
Irrigation, Representative of MANRLF, villages leaders and Project Management Unit
f) Replacement of damaged utilities will be done to public utilities or individual PAP only after
a written consent of the institutions or individual. In case of for individual properties, both
husband and wife (where applicable) should be involved. Should an institution or individual
refuse the replacement suggested, an appeal to District Councils Authority could be
considered.
g) Detailed processes are provided in annex 8
6.7 Grievance Response
The PAPs complaints will be discussed by Grievance Committee at scheme level and response
will be filled in the form C part A, and the form will be submitted to the complainants for
clearance (see annex 6). The project will also have a GRM Register which will be used for
register all grievances and status of settlement. If the PAPs is unsatisfied with response will refer
his/her issues to Grievance Handling Committee at Project level for further analysis and
discussion. In case the complaints still unsatisfied with the decision, he/she may submit his
concerned to the Office of the Principal Secretary, Ministry of Agriculture, Natural Resources,
Livestock and Fisheries for further guidance.
6.8 Descriptions on the mechanism for appeal
Participatory process is emphasized at all levels during the implementation of the project in all
stages, and this includes transparent, fairness and rights to all participating parties. It is thus
unfair to block PAP’s rights in a situation of discontent. If the complainant is unsatisfied with the
committee judgment, she/he has the right to appeal to the higher level including the Ministry of
Natural Resources, Agriculture, Livestock and Fisheries. However, it is not expected that there
will be much complaints from the farmers because; the land belong to the government; therefore,
no compensation is expected.
6.9 The GRM operationalization
The scheme GRM will be operationalization through the Committee. The scheme established a
Committee to address grievances reported to it. The committee is formed by seven members –
two farmers (one female and one male), scheme in-charge, Shehia leader, Ward Councilor,
representative from Town Council, and Project staff (safeguard officer). The committee will
conduct meetings at least once after every two weeks depended on the frequency of grievances
reported. However, members have to meet to familiarize themselves and inform the farmers
about their existence and encourage farmers to report their grievances so that committee could
30
address them accordingly. The Committee will also prepared monthly GRM report and shared
with the project management unit and other stakeholder including Town and Shehia councils.
6.10 Budget for ARAP Implementation
The cost for the implementation of ARAP activities is embedded into general implementation of
the project activities under safeguards and M&E sections. It is estimated that, about TZS 5
million will be spent for implementation of ARAP and GRM related activities. In the course of
borehole drilling, 250 plats of Cassava were damaged and its cost of compensation was covered
by Government through Ministry of Agriculture, Zanzibar and not donor funds. Farmers will
receive no financial assistance for the preparation of farms from the ERPP project, instead they
will their own inputs which will be part of their contribution to this project. The project will only
train farmers on better farming practice using SRI technology and use of IPM in rice cultivation.
31
CHAPTER SEVEN
7.0 IMPLEMENTATION SCHEDULE OF ACTIVITIES
The ARAP includes an implementation schedule which covers all resettlement activities from
time of preparation to implementation. The table 4 below illustrates an arrangement for
implementation of ARAP activities in a chronological order. It also indicates responsible agency
per each activity. It should be noted that, community/farmers consultation is an ongoing
activities therefore will be carried out through the project life cycle. An effective community
engagement plan which will be developed under the ESMP will be used as one of the tool during
the community/farmers consultation
Table 7: ARAP implementation schedule
Task Months of Year 2018-2019
Dec Jan Feb Mar Apr May Jun Jul
Finalization of draft ARAP report
Arrangements for grievances
mechanisms
Submission of final ARAP
ARAP disclosure and circulation
to all relevant stakeholders and the
public at large
Response to feedback to draft
ARAP and ARAP finalization
Irrigation infrastructures
construction processes and
activities
Plot redistribution to eligible
farmers
Community/farmers consultation
and communication
Monitoring and Evaluation
THE REVOLUTIONARY GOVERNMENT OF ZANZIBAR
MINISTRY OF AGRICULTURE, NATURAL RESOURCES, LIVESTOCK
AND FISHERIES
EXPANDING RICE PRODUCTION PROJECT (ERPP)
RESETTLEMENT ACTION PLAN FOR THE GOVERNMENT RICE SEED FARM
DRAFT REPORT
PROJECT LOCATION: Pemba: Ole Rice Seed Farm, Pemba Island
SUBMITTED TO: The Ministry of Agriculture, Natural Resources, Livestock and Fisheries, Zanzibar
P.O.BOX 159, Zanzibar Maruhubi Nyangumi House Tel:+255-24-2233320 Fax:+255-24-2238512 ps@kilimoznz.go.tz
MAY 2013
July 01 2010
32
CHAPTER EIGHT
8.0 COMMUNITY ENGAGEMENT PLAN
8.1 Introduction
The Community Engagement Plan in the context of this ESMP outlines how, when and why the
following stakeholders will be involved in rehabilitation/expansion activities under the ERPP
project:
1. Individual farmers/community members,
2. Scheme committee/Community groups/water uses association,
3. Relevant Government and non-government organisations,
4. Potential users of the irrigations infrastructures.
8.2 Level of Engagement
The level of engagement with the farmers and community members will varies depending on
nature of the activities in questions and the number of persons potentially affected by the project
activities. Nevertheless, community engagement will be done in all phases of scheme
rehabilitation and or expansion: Pre-rehabilitation/Expansion, Rehabilitation/Expansion,
Decommissioning and Implementation. Likewise, farmer’s engagement will also be made during
disclosure of the ESMPs and RAPs, awareness creation and trainings on safety and health issues,
environmental management and IPM in paddy production. To ensure there will be effective
engagement of farmers in various aspect of project activities, the farmers will be communicated
through their scheme leaders, Shehia leaders and scheme in-charges.
The aim of the community engagement plan is to achieve the following,
Create opportunities for open and honest dialogue with farmers and provide
transparency for the Project activities implementation,
Provide feedback on issues raised on previous consultation
Gather feedback and responses to the progress of the project implementation
Provide an opportunity to further develop strong community partnerships
8.3 Community engagement plan matrix
Table 8 below shows engagement plan for Ole farmers for the rehabilitation of the irrigation
infrastructures
33
Table 8: Matrix showing Community Engagement Plan for the Rehabilitation of Irrigation Infrastructures
Project Phase Level of
Engagement Purpose of engagement
Potential
stakeholders
Methods to be
used
Pre-Rehabilitation Inform and consult
The consultation will inform
farmers:
- the objective and goals of the a
ERPP project and associate
designs and potential
beneficiaries of the project
- activities and services that the
project could undertake on the
subproject site
- ensure culturally and social
diverse communities
understand the project
interventions
- create sense of ownership and
support
- Increase level of governance
and transparency
- collection of farmers opinion
and suggestions regarding the
project
- All farmers farming
within scheme
- Shehia leaders
- Scheme In-charge
- District Authority
- Department of
Irrigation
- Department of
Environment
Meetings at the
scheme sites
Rehabilitation/Expansion Inform and consult - informing the farmers and
stakeholders about the outcome
of the first consultation and
provide response on issues
raised
- inform progress of the project
including time frame the
rehabilitation works
- introduce the contractor who
- All farmers farming
within scheme
- Shehia leaders
- Scheme In-charge
- District Authority
- Department of
irrigation
- Contractor
- Department of
Meetings at the
scheme sites
GRM committee
meetings
Field monitoring
Awareness and
34
will do the rehabilitations and
its roles
- inform farmers roles during the
rehabilitation works (do and
don’t)
- encourage community and
district leadership for effective
participation and support
- continue building strong
farmers networks with local
stakeholders and partners
- collect any grievances from
farmers and stakeholders and
address them
- create awareness on health and
safety issues and measures to be
taken ensure farmers while
engaging in civil works
Environment training
workshops
Decommissioning Inform and consult - inform farmers and
stakeholders on the progress of
the rehabilitation/expansion
works
- inform farmers next steps after
the completion of the civil
works
- ensure all complaints raised by
farmers and stakeholders were
addressed accordingly
- ensure the sites are clean and
farmers are pleased with civil
works
- plan for distribution of the plots
to the farmers
- All farmers farming
within scheme
- Shehia leaders
- Scheme In-charge
- District Authority
- Department of
irrigation
- Contractor
- Department of
Environment
Meetings at the
scheme sites
Sites monitoring
35
Implementation
Inform and consult - inform farmers and stakeholder
on the process that will be used
in the distribution of the plots
- ensure farmers agreed with
process and remove all doubts
- ensure all farmers secure a plot
for paddy cultivation and signed
on the paper list
- ensure farmers get knowledge
and skills in paddy production
using SRI technology
- ensure farmers and stakeholders
take roles in protection of the
irrigation infrastructure
- continue building strong
farmers networks with local
stakeholders and partners
- create sense of ownership of the
irrigation infrastructures
- Increase level of governance
and transparency
- All farmers farming
within scheme
- Shehia leaders
- Scheme In-charge
- District Authority
- Department of
irrigation
- Department of
Environment
Meetings at the
scheme sites
Awareness and
training
workshops
Study visits
Field Demos
36
CHAPTWER NINE
9.0 MONITORING
9.1 Internal Monitoring
Internal monitoring is proposed and its implementation will be the responsibility of the M & E.
This M & E unit will submit monthly report to the Safeguards Officer who in turn will report to
the Manager. The M & E unit will prepare simple formats for monitoring social plans. These
formats will be duly filled every month by the Scheme Field Officers, and the resettlement
working group and the report will be collated by the M & E cell.
9.2 External Monitoring
The external monitoring which will be done as part of the overall project M&E, will look at the
following areas:
Progress in relation to targets and delivery of entitlements,
Delivery and usage of assistance and relocation entitlements,
Reported grievances and action taken,
The PIU will submit regular reports to the WB on implementation of the ARAP and operation of
the GRM. The external monitoring of ARAP will be part of overall M&E of the project.
9.3 Monitoring Indicators
Performance monitoring indicators have been developed and summarized in the table 5below.
For each indicator, data to be collected, instrument, time required for follow up and responsible
unit are also indicated.
37
Table 9: Monitoring Indicators for Socio-Economic Changes. During Rap and Post Project Implementation
S/N
0
.
Component Socio-Economic
Impact
Indicators Means of
Monitoring
Frequency/
Timing
Responsible
Team Quantitative Indicator Qualitative Indicator
1 Land redistribution
Timely land
redistribution to all
eligible farmers
All the eligible farmers
have access to farmland in
the seedling farms
Farmers expressed
satisfaction with the
process of land
reassignment and the
land plot they have
received.
Check the list of
farmers
The first 6 weeks
of land
redistribution
Project
implementation
unit
2 Grievances
Effectiveness of the
grievance
mechanisms.
number of grievances
reported to the project
office
Number of Reported
grievances solved
Farmers expressed
satisfaction of the
farmers on the project
activities
Project reports on
reported and solved
grievances
Monthly
throughout the
implementation of
the project
- PIU
- Farmers
3 Stakeholders
participation
Consultation and
participation of
stakeholders,
specially farmers
Number of meetings
carried out in the project
area
Stakeholders
expressed satisfaction
with the process of
consultations
Check the project
records on the
meeting minutes
Every month PIU
38
CHAPTER TEN
10.0 CONCLUSION AND RECOMMENDATIONS
From the survey and the discussion with the farmers it was agreed that all the farmers were
pleased to continue farming under contract with the Government and they are not demanding
any compensation from the Government. On the other hand, the Government is ready to
improve the infrastructure of the farms at no cost to the farmers so that the farmers can
produce more and improve their standard of living. Also, the Government assured the farmers
that only existing farmers will be given plots on the land.
There will be no impact on seasonal crops. The civil works will be scheduled during the off-
season to allow farmers to harvest their crops. There will be no monetary compensation to the
PAPs and land plots will be reassigned to farmers as a result of improvement activities on the
irrigation scheme. Farmers will participate in the process of reallocation of the land plots.
It is recommended that the government should not allow other farmers to be incorporated in
these farms, only those who have plots should be given plots to continue farming. The crop to
be cultivated by farmers should be strictly paddy.
39
CHAPTER TEN
10.0 REFERENCE DOCUMENTS
The following are the documents referred during preparation of this report.
1. Environmental and Social Management Framework (June 2014)
2. Expanding Rice Production Project (ERPP) Project Implementation Manual July 2014
3. Resettlement Framework Policy (May 2014) for the same
4. The District and Town Councils Act No.4 of 1995, Zanzibar
5. World Bank Involuntary Resettlement policy – OP 4.12
6. Zanzibar Agricultural Policy, 2002
7. Zanzibar Environmental Management Act No. 3 of 2015
8. Zanzibar HIV/AIDS policy
9. Zanzibar Land Use Policy, 2017
10. Zanzibar Water Act of 2006
11. Zanzibar Water Policy, 2004
40
Annex 1:Design layout map of Ole Seed Farm Irrigation Scheme, Chake-Chake, Pemba
Island
41
Annex 2: Mapping of PAPs farm plots at Ole Seed Farm- Pemba
42
Annex 3: Proposed PAPs Census Database Data Collection Form
S/No
Name HH
owner
Contact phone
number
Residential
address
Area of acquired land
plot (ha) before
development
Status of the acquired
land plot (legal/not
legalized)?
Area of provided land
plot (ha) after
development (ha)
Date
provided the
plot
Date signed
the contract
Status of vulnerability (If yes, a
payment order with information
about what and when the family
was provided with the
additional assistance granted for
vulnerable families attached)
Did affected family
member lost their
livelihood due to reduced
plot size?
Did any family
member find job
during scheme
development?
43
Annex 4: Minutes of the consultative meeting with PAPs of Ole Rice Seed farm
Date: 28th October 2016
AGENDA
1. To update the PAPs about the Government’s plans to upgrade the farm infrastructure to enable the farmers to get better yield with less land;
2. To inform the PAPs about the Government’s plans to use 10 hectares for rice seed farming and research;
3. To find out PAPs thoughts about the project and recommendations they might have to improve the project for their benefit as well as the Government’s; and
4. To instruct the PAPs about the purpose and benefit of the social economic questionnaires they will be filling.
DISCUSSION
1. To update the PAPs about the Government’s plans to develop the farm infrastructure to enable the farmers to get better yield with less land:
a. It is understood that currently the farmers are mostly depending on rains for the production of their crops;
b. However, after the upgrading of the farm infrastructure, the farmers will be able to increase their crop production to twice or even thrice a year;
c. This will also enable the farmers to get better yield with less land at no extra cost because the cost of upgrading the farm infrastructure will be incurred by the Government with financial support from World Bank.
2. To inform the PAPs about the Government’s plans to use part of the land area for rice seed farming and research:
a. The farmers are well aware that the land they are using belongs to the Government and they expect no compensation if the Government chooses to take back their land from them;
b. However, the Government plan to use some part of land (4ha) for its own activities such as research that will be used by Ole Station and Zanzibar Agricultural Research Institute (ZARI)
c. The remaining 3 hectares will be redistributed so that each of the 24 farmers can get a plot of land to continue with their farming activities;
d. After the redistribution, the plots will be smaller, however, as the scheme will be developed with new irrigation infrastructure, the farmers will still be able to get a better crop production than they did before;
e. In addition, the farmers will be able to get technical assistance from the Ministry of Agriculture;
f. Since the project is not scheduled to start soon, the farmers were advised by the Government to continue with their farming activities until they are notified.
3. To find out PAPs thoughts about the project and recommendations they might have to improve the project for their benefit as well as the Government’s:
a. The farmers highlighted that there needs to be two water wells so as to be able to cater to the needs of the entire farm because the existing water well is not enough;
b. After the project commences, the farmers also appealed to the Government to give them priority instead of bringing in new farmers;
c. In addition, the farmers have also asked the Government to give them priority in terms of employment (permanent and/or temporary) once the project commences;
d. The farmers have insisted that the Government should prohibit livestock from entering the farms because they destroy the crops.
4. To instruct the PAPs about the purpose and benefit of the social economic questionnaires they will be filling:
44
a. The PAPs were told that the questionnaires are to be filled individually; b. The information collected will be accumulated and analyzed so as to give
recommendations that will benefit them and better their lives; c. The information collected will allow for a successful monitoring and evaluation to be
carried out once the project commences by comparing data from before and after the project.
AOB
After the meeting the RAP Team continued with the exercise of interviewing the PAPs to collect their
social economic and farming information for further analysis.
CLOSING REMARKS
The RAP Team Leader then thanked the PAPs for attending the meeting and insisted that their
cooperation is highly appreciated.
QUESTIONS/COMMENTS FROM THE PAPs ABOUT THE PROJECT
S/No. Names of PAPs Question/Comment from PAPs Response from the Consultant
1 ALI OMAR MOH'D
(Secretary of
Farmer’s Group
He requested that during project
infrastructure construction farmers
should be given priority for employment
opportunities during construction work
They were informed that the project
will discuss with contract on the need
for employing locals whenever
possible.
Some of temporary employments
include; plumbers, masonry watch
guards, casual labours.
2 SALIM HAMAD
SALIM
Chairperson of the
farmer group
He wanted to know when the
construction work will start. Because it
takes too long since they were first
informed about the project.
Farmers were informed that
construction will start soon after
completion of all required procedures.
The farmers will be informed in
advance about the start of the civil
works to allow them to properly plan
their farming activities and to harvest
their seasonal crops.
3 SALIM HAMAD
SALIM
Chairperson of the
farmer group
He insisted that after rehabilitation farm
plot should be allocated to the existing
and not to new ones.
Project officers assure the famers that
the plots will be given only to those
who are currently farming within the
scheme
4 HASSAN ALI
HASSAN
He wanted to know the main purpose
the social economic interview
It was explained that interview is for
collection of baseline information of
the project and PAP in this particular
scheme.
5 MCHANGA SALIM
HAMAD
She complained invasion of cattle to rice
plots. And she wanted the project to
intervene.
The Project Team advised to establish
committee with bylaws to take care
such issues and also any issues that can
damage infrastructures.
45
Annex 5: Form A - Grievance/Inquiry Record Form (Complaints Log Form)
GRIEVANCE/INQUIRY RECORD (Form A)
Instructions: This form is to be filled by a person (e.g. farmer) submitting the inquiry or grievance and sent to the
GRM Committee at scheme level. He/ She might attach any supporting documentation as relevant
Name of Person Raising Grievance: (information is optional and always treated as confidential)
Name: Gender: □ Male □ Female
Address or contact information for Person Raising Grievance: (information is optional and confidential Ward/Shehia: …………………………………………………………………………………………………………………………………………………….
District: ………………………………………………………………………………………………………………………………………………………………
Contact address: ……………………………………………………………………………………………………………………………………………….
Location where grievance/problem occurred [write in]
District
Shehia/Village Scheme
Brief Description of Grievance or Inquiry: (Provide as much detail and facts as possible)
Signature of the PAPs/Complainant:
………………………………………………… Date: …………………………………
46
Annex 6: Form B – Notification Form
GRIEVANCE ACKNOWLEDGEMENT (Form B)
Instructions: This form is to be completed by the [GRM MANAGER] and mailed or delivered to the complainant.
Date Grievance Received:
Tracking Number:
Grievance Received (check √):
□ District □ Shehia □ Scheme
Mode of Filing Inquiry or Grievance (check √):
□ In person □ Telephone □ E-mail □ Phone Text Message □ Website
□ Grievance/Suggestion box □ Community meeting □ Public consultation □ Other ______________
Name of Person Raising Grievance: (information is optional and always treated as confidential)
Gender: □ Male □ Female
Contact information for the Person Raising Grievance: (information is optional and confidential)
Email:
Phone:
Address:
Deadline for Response from DWLI (7 calendar days from date grievance received):
Summary of Grievance Categories related to ERPP Project
Category 1 Safeguards, including compensation disputes, land allocation and delays in compensation Category 2 Grievances regarding violations of policies, guidelines and procedures Category 3 Grievances regarding contract violations Category 4 Grievances regarding the misuse of funds/lack of transparency, or other financial management concerns Category 5 Grievances regarding abuse of power/intervention by project or government officials Category 6 Grievances regarding PIU staff performance Category 7 Reports of force majeure Category 8 Suggestions Category 9 Appreciation
Annex 7: Form C: Grievance/Inquiry Response Log Form
47
Instructions: This form comprised of two parts: Part A is the response of the committee handing the grievance
against the complaints raised by PAPs or other stakeholders. Part B is the clearance/approval of satisfaction or
un-satisfaction of the committee response against his/her complaints
PART A: FOR OFFICIAL USE ONLY:
Reg. Number:
Date Opened:
Name of the Recorder:
Contact Number:
Location:
Category and classification of complaints or suggestion raised:
Comments from Grievance Handling Committee
Resolved:
Referred
Closed:
Reasons for Referral: ……………………………………………………………………………………………………………………………….
…………………………………………………………………………………………………………………………………………………………………
Name & Signature of Officer
…………………………………………………………………………………. Date: …………………………..
NB: This form will be filled after the committee sits and discusses the complaints and agreed
on the responses/solutions
PART B TO BE FILLED BY PROJECT AFFECTED PERSON/COMPLAINANT
Satisfactorily Handled:
48
Unsatisfactorily handled
The information filled above is true and correct to the best of my knowledge.
Signature of Complainant:
………………………………………………….
Date: ……………………………………..
Comments from Grievance Handling Committee
Resolved:
Referred:
Closed:
Name and Signature of GHC Officer Date: ……………………...
49
Annex 8: Grievance Redress Process
Step Reporting of Grievance Officer / Committee Members Timeframe to Redress Grievance Redressed Grievance
not
Redressed
1
Each sub-project or
scheme will have its own
local grievance
committee, the
committee will meet
whenever a grievance is
filed (once a week)
- Project Affected Person
(PAP) representatives
(1male, 1female)
- Local community leaders
(village level)
- Two Representative from the
local authority (village) land
committee
Upon receipt of grievance, the
Grievance committee at sub
project level will meet (once a
week) and try to resolve the
grievance amicably with the
active participation of
aggrieved party within 5
working days from the date of
file of grievance.
If the grievance is
resolved and the PAP is
satisfied with the
committees’ decision, a
report of the same shall
be prepared and copy
handover to PAP and
case closed.
If the
grievance is
not resolved,
go to step 2.
2
If PAP is not satisfied
with step 1decision, the
case shall be forwarded
to the Grievance
Committee at Project
level. The grievance
shall be forwarded with
all the paper details of
case from the previous
committee.
- Representation of a member
from each irrigation scheme
(sub-project in question)
preferably a PAP,
- Representative from the local
GRC
- Representative from the
District authority concerned,
- DADO
- ERPP Project Coordinator
- ERPP Safeguards Officer
At Project level the grievance
Committee will meet twice a
month if there are any filed
grievances that could not be
resolved at sub project level.
The hearing should be
completed within two weeks
and communicated back to the
PAP through the local
Grievance Committee
(preferably from DADO)
If the grievance is
resolved and the PAP is
satisfied with GRC
decision, a report of the
same shall be prepared
and handover to PAP
for record and copies to
be submitted to Local
communities for record,
case closed.
If the
grievance is
not resolved,
go to step 3.
50
Step Reporting of Grievance Officer / Committee Members Timeframe to Redress Grievance Redressed Grievance
not
Redressed
3
It is assumed that all the
cases shall be solved at
GRC level and
sometimes and project
level. It may be possible,
however, that there are
cases which might still
remain unresolved at the
two levels. For such
cases, the PAP shall have
the option to refer his/her
case to Ministry of
Agriculture Zanzibar
through Principal
Secretary
- PAPs
- Project GRM committee
- Representative from scheme
GRM committee
At Ministerial level, the issues
will be addressed within one
month after PAPs filed his/her
complaints
top related