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October 27, 2009, New York, NY USA
MDMS Implementation and Lessons Learned
Wayne Young Director Meter Reading, Billing & Collections
JEA Jacksonville, Florida
METERING INTERNATIONAL SMART ENERGY
EAST COAST
JEA at a Glance
– Originally “Jacksonville Electric Authority” • In 1997 JEA took over water and sewage for the city
• About 2100 permanent employees – Customer base
• 420,000 electric • 305,000 water • 231,000 sewer
– Service Territory: 900 square miles – 8 th Largest Municipal in the US
October 27, 2009, New York, NY USA
AMR Project Overview
• Main focus: customer service, system reliability and accuracy, and cost savings
• Replacement or retro‐fit of approx. 360,000 electric an 280,000 water meters to communicate with network
• Development of interfaces to JEA information systems including its customer information systems (CC&B), outage management system (OMS), field maintenance system (FMS), Meter Data Management System (MDMS) etc.
October 27, 2009, New York, NY USA
RF/Fiber Optic Network Meter Reading System
M e te r R FE
C e llM a s te r
`
C e lln e t S y s tem C on tro lle r
O C D B
M ic roC e ll C o n tro lle r (M C C )
R F T ra n sm iss io n : 1 w a y c om m un ica tio n T ra n sm its e ve ry 5 m in u te s
R F T ra n sm is s io n : 2 w a y com m un ica tio n T yp ica l c om m un ica tio n o n ce p e r d a y O n d em and c a p ab ility
L e a se d c ircu it: 2 w a y c om m un ic a tio n A lw a y s o n
October 27, 2009, New York, NY USA
720,000 METERS
32 MASTER CELLS
3,200 MICRO CELLS
Network center
Metering, Billing/CIS America 2008, San Diego, CA
JEA Territory – AMI Coverage
Metering, Billing/CIS America 2008, San Diego, CA
AMI Overview – AMI Coverage
Metering, Billing/CIS America 2008, San Diego, CA
AMI Overview – Micro Cell Locations
Metering, Billing/CIS America 2008, San Diego, CA
AMI Overview – Micro Cell Locations
Why JEA Chose MDMS?
• Initial plan to use ‘new’ CIS (CAIR)
–JEA’s new Customer Information System (CIS) had not fully stabilized and adding complex interfaces to it was not feasible
• JEA built its own MDM system to store data, interface with vendor data base and eliminate/reduce new CIS interfaces
• Complexity and lack of internal SMEs in AMR lead to external vendor
October 27, 2009, New York, NY USA
– Single repository for all meter sources
– Easier access to meter data for analysis and business intelligence
– Interfaces to other essential systems (Outage management, System Planning, Data Warehouse, etc.)
–MDMS will be easier to change for BPL, mesh RF and other AMR technologies
– Easier to develop new exception processing in MDMS
October 27, 2009, New York, NY USA
Why JEA Chose MDMS?
–Customer, Operational, Revenue Enhancements • Network and Meter Asset Management
• Remote Connect/Disconnect
– Virtual Move In/Out
• Outage Management
• Distribution planning and engineering • Bellwether Meters for Outage Management
• Load Research and Management
• Leak detection, excessive consumption, etc.
Scope of Initial AMS MDMS Project
October 27, 2009, New York, NY USA
Other Read Sources
(FFDS, FMS, CC&B, etc.)
Other Read Sources
(FFDS, FMS, CC&B, etc.)
MV90 MV90
AMR (Cellnet) AMR
(Cellnet)
ITRON ITRON
MDMS
CC&B
GIS
Data Warehouse
• Daily usage • VEE •SLS Data •Interval usage
• Connectivity data
• Interval Data • Winter Peak • Summer Peak • NonCoincident Peak
• Customer data
Meter Reads Source Systems Data Repository BI Applications
Ad hoc Analytics
Canned Reports
GIS
0
10
20
30
40
50
60
70
80
90
1st Qtr 2nd Qtr 3rd Qtr 4th Qtr
East
West North
•Transformer non coincient peak •Transformer winter peak •Transformer summer peak
Business Intelligence
•Transformer peak threshold •Transformer peak by month
•Daily transformer load
• Daily Usage
Load Research
AMI System Flow & Business Intelligence
October 27, 2009, New York, NY USA
–MDMS Web Viewer (CSR/Billing Support/other areas)
–MDMS Interface to Outage Application • Special Outage Interface – Duval County School Board
–Load and Customer Research
AMI Overview – MDM System Interfaces
October 27, 2009, New York, NY USA
AMI Overview – MDMS Web Viewer
October 27, 2009, New York, NY USA
Daily reads for one month period
AMI Overview – MDMS Web Viewer
October 27, 2009, New York, NY USA
AMI Overview – Outage Map
October 27, 2009, New York, NY USA
Used during Tropical Storm FAY – August 2008
AMI Overview – Outage Map
October 27, 2009, New York, NY USA
Each extrapolation means an avoided AMRLAG read
0
500
1000
1500
2000
2500
3000
3500
4000
4500
Feb‐09 Mar‐09 Apr‐09 May‐09 Jun‐09 Jul‐09 Aug‐09
Electric
Water
Total
October 27, 2009, New York, NY USA
Extrapolation for electric and water reads
Extrapolated Reads Used for Billing
–Utilized Data • 15 Minute electric interval consumption (AMI / MV90, MDMS, Data Warehoue) • Daily electric and water consumption (MDM System) –Electric ‐ Load characteristics –Water ‐ Usage Statistics / Seasonal Indexes
Load and Customer Research
October 27, 2009, New York, NY USA
Electric Meters Currently Monitored “Today”
AMR (~2500) + MV90 (~1000) 3,500
Intervals per Day 96
Total readings per day 336,000
Total readings per year 122,640,000
Load Research Tallying The Data
October 27, 2009, New York, NY USA
• Using AMS Data – Develop table of factors to convert daily energy use into peak demand estimates
– Factors developed for high, medium and low customers
• Data Collection & Cleaning – Collected 15 minute interval data for one year –Very High Quality AMR Data –Validation, Estimation & Edit (VEE) Process
Transformer Load Management (TLM) Factors
October 27, 2009, New York, NY USA
– Aqua Lines show 15 Min Interval Data Missing from Data Warehouse
– Multiple reasons: Data ‘Stuck’ in MDM System, network wide issue for example early Nov data missing across all accounts
– Missing data is experienced with all rate classes
Visualize IT Energy Print – AMR Res Customer 15 Minute Interval Data
Current AMIMDM Data Challenges
October 27, 2009, New York, NY USA
AMI Electric Outputs – Load Research Interruptible Customers Hourly KW MV90 Meter Readings on 080707
Service Point
Customer Name 1:00 3:00 5:00 7:00 9:00 11:00 13:00 15:00 16:00 18:00 23:00
271620939 VARIOUS C/I CUSTOMERS 1,755.00 1,962.60 1,849.20 2,154.30 1,624.50 2,080.50 1,988.70 1,915.20 1,856.10 2,091.00 1,720.50 3298800400 34.56 30.72 34.56 30.72 34.56 26.88 26.88 34.56 30.72 34.56 34.56 1298800258 11,445.12 13,995.36 12,227.04 13,908.96 13,700.16 10,333.44 8,688.96 10,277.28 10,620.00 10,458.72 13,102.56 4347910179 82.62 85.26 83.34 265.80 388.44 495.72 496.80 493.38 493.80 494.94 189.18 1603910253 1,008.84 1,082.65 1,018.29 1,068.48 1,065.22 1,019.76 1,019.34 924.42 894.18 853.65 962.43 7098100530 4,672.80 4,756.32 4,728.24 4,620.96 4,634.64 4,631.04 4,735.44 4,722.48 5,049.36 4,929.12 5,172.48 7103330884 297.90 299.78 324.15 310.73 315.45 298.05 301.13 306.15 321.53 303.60 321.38 1861900152 8,146.56 8,471.04 8,443.20 8,410.56 8,174.40 8,440.32 8,198.40 8,428.80 8,291.52 8,111.04 7,985.28 2312920580 1,158.99 1,178.41 1,041.28 1,139.88 1,185.87 1,058.50 1,083.18 1,056.09 1,063.96 1,169.28 1,008.21 5060600050 1,076.16 1,097.76 1,095.84 1,133.52 1,154.16 1,143.12 1,167.72 1,349.64 1,189.68 1,215.96 1,175.28 2072810975 231.68 227.96 224.68 218.88 248.40 242.48 227.32 233.08 248.28 233.68 238.28 1057700599 268.86 242.22 226.92 344.46 388.56 417.30 450.72 439.86 470.10 455.04 450.42 6679910067 367.20 372.24 380.25 454.14 518.67 532.98 520.02 427.59 424.71 401.58 361.17 1650600276 21,898.80 22,876.00 22,565.20 22,500.80 21,271.60 10,208.80 6,358.80 14,400.40 18,068.40 17,964.80 21,683.20 4294400683 317.34 356.85 456.84 489.96 680.67 994.14 861.66 907.29 956.61 975.60 345.33 4690120687 423.79 455.90 518.18 479.23 435.31 470.74 525.31 508.32 529.99 482.40 451.37 7372920427 5,916.00 5,826.00 5,779.20 5,778.00 5,800.80 5,493.60 5,869.20 5,470.80 5,636.40 5,748.00 5,684.40 7456920914 847.39 839.49 829.95 771.33 780.22 782.34 808.26 809.54 807.39 755.01 854.27 Hourly Total Interruptible Load MW 82.52 86.38 84.13 88.67 86.34 77.25 72.19 81.28 85.07 80.12 86.09
8610810406 VARIOUS C/I CUSTOMERS 1,746.64 1,760.64 1,753.92 1,794.80 1,816.08 1,839.04 1,885.52 1,866.48 1,859.76 1,857.52 1,841.28 5046620135 1,018.68 993.36 987.36 1,014.72 1,037.16 1,130.16 1,228.68 1,245.12 1,244.04 1,232.76 1,061.04 5080695950 1,179.30 1,148.10 1,139.20 1,160.70 1,153.20 1,301.70 1,341.70 1,402.40 1,389.40 1,427.60 1,224.40 7012500939 99.36 101.28 83.04 240.00 1,845.12 2,583.36 2,385.12 2,516.16 1,264.32 1,048.80 68.16 2467420688 255.00 265.30 260.50 268.70 285.70 313.10 336.20 334.90 339.20 330.60 279.50 272710030 400.49 394.15 386.67 435.42 554.84 585.64 521.49 524.22 501.86 464.46 377.08 1974110507 62.90 62.85 63.53 65.50 67.04 67.87 68.30 66.94 66.90 65.12 62.25 7791800792 229.56 218.88 225.12 219.24 209.52 210.60 207.96 207.12 213.36 212.04 215.64 3055800469 462.00 465.50 480.00 470.60 477.00 481.20 478.00 492.70 499.80 493.30 491.70 Hourly Total Curtailable Load MW 13.95 13.84 13.71 14.50 16.94 18.49 18.61 17.84 16.72 16.02 13.95
Hourly Total Interrupti ble/Curta ilable Load MW 96.47 100.22 97.84 103.17 103.28 95.74 90.80 99.12 101.79 96.14 100.04
• ~60 Interruptible/Curtailable Customers • Summer Peak: 07Aug at 4:00 PM 102 MW available for DSM Consideration • Winter Peak: 30Jan at 7:00 AM 118 MW Available for DSM Consideration
October 27, 2009, New York, NY USA
MDM Water Outputs – Load Research Customer Name Winter Summer Win/Sum Index
Usage Indicator
VARIOUS C/I CUSTOMERS 52,421,062.91 HS/LW** 2,954,003.54 48,749,058.50 0.060596115 HS/LW 5,570,006.68 38,521,046.23 0.144596454 HS/LW 10,318,012.38 39,182,047.02 0.263335205 HS/LW 16,336,019.60 52,255,062.71 0.312620802 HS/LW
981,376.00 2,861,100.00 0.343006536 HS/LW 15,512,018.61 35,010,042.01 0.443073408 HS/LW 13,780,016.54 29,456,035.35 0.467816404 HS/LW 18,864,560.00 39,935,720.00 0.472373104 HS/LW 7,146,008.58 14,819,017.78 0.482218773 HS/LW 58,525,016.00 115,330,138.40 0.507456393 HS/LW 11,320,013.58 21,385,025.66 0.529342997 HS/LW 39,120,046.94 70,130,084.16 0.557821189 HS/LW 25,789,030.95 44,129,052.95 0.584400281 HS/LW 27,939,033.53 45,858,055.03 0.609250294 Neutral 38,315,045.98 53,705,064.45 0.713434503 HW/LS*** 69,847,083.82 93,001,111.60 0.751034935 HW/LS 23,887,028.66 29,379,035.25 0.813063753 HW/LS 26,385,700.00 32,272,460.00 0.817591841 HW/LS 14,370,017.24 9,846,011.82 1.459475929 HW/LS 33,122,039.75 5,001,006.00 6.623075385 HW/LS
• Monthly Usage from MDM of Top Water Users • Winter: Dec thru Feb and Summer: May thru Sep • 0.6 is Neutral Customer (HS/LW < 0.6, HW/LS > 0.6)
October 27, 2009, New York, NY USA
– Customer • Household usage rates with comparable homes • Real time notification of higher than expected usage
• Customer access through Google • Partnership with Commercial Customers for DSM implementation
– Engineering and Operations • Water hydraulic model calibration • Water and Wastewater system optimization
Business Enablement
October 27, 2009, New York, NY USA
– Partner with the right vendor
• AMR/MDMS is a new field for most utilities and so, finding internal resources with right skills/experience will be difficult
– Develop separate system to house data and interface with other systems
• CIS is not the right system
Lessons Learned
October 27, 2009, New York, NY USA
–Manage stakeholder expectation
• Requirements will be fuzzy at best. New requirements will be surfacing as you deliver basic functionality. You must have a process to enhance the functionally delivered at the same time as you are adding new functionality.
– Use Six Sigma or other quality tools during the project to run things smoothly
Lessons Learned
October 27, 2009, New York, NY USA
–Must have the highest level of sponsorship and buy‐in
• Have a vision/plan to use data beyond billing
• Identify short and long term owners
– New method of doing business
• Advanced Metering Systems Steering Committee established to provide formal structure and process for planning, decision making and policy recommendations to support AMS
Lessons Learned
October 27, 2009, New York, NY USA
Wayne Young Director Meter Reading, Billing & Collections JEA
21 West Church St. Jacksonville Florida, 32202
Office: 9046657728 email: younow@jea.com
Questions?
October 27, 2009, New York, NY USA
AMS System Performance
89.0
91.0
93.0
95.0
97.0
99.0
Monthly Billing Read % Electric
Daily Read % Electric
Monthly Billing Read % Water
Daily Read % Water
Merrill Rd Cellmaster down from May 12 to May 20
October 27, 2009, New York, NY USA
Current AMI‐MDM Data Challenges
Visualize IT Energy Print – AMR Commercial Customers 15 Minute Interval Data – Aug to Feb
– Pulled ~300 Sample Points from ~2500 AMR Load Profile Accounts (6 Samples Shown Above)
– Aqua Lines show Interval Data Missing from DW. Multiple reasons: Data ‘Stuck’ in MDM System, network wide issue for example early Nov data missing across all accounts
October 27, 2009, New York, NY USA
AMI Electric Outputs – Load Research Interruptible Customers Hourly KW MV90 Meter Readings on 013007
Service Point
Customer Name 1:00 2:00 3:00 4:00 5:00 6:00 7:00 8:00 9:00 10:00 11:00 24:00
271620939 VARIOUS C/I CUSTOMERS 1,995.00 2,233.80 2,220.90 1,884.90 1,951.80 2,223.90 2,135.70 2,212.20 2,111.10 2,310.30 2,114.70 2,224.50 3298800400 32,739.84 35,343.36 37,071.36 33,446.40 35,919.36 34,440.96 35,765.76 28,800.00 35,646.72 35,324.16 35,846.40 32,413.44 1298800258 10,477.44 11,592.00 11,756.16 11,116.80 11,900.16 12,067.20 11,197.44 11,937.60 11,113.92 11,378.88 11,364.48 13,524.48 1099530307 129.60 110.88 80.64 77.76 79.20 108.00 2,520.96 4,641.60 3,860.64 4,748.16 4,513.44 113.76 5720300297 6,663.83 6,862.28 6,810.30 6,678.00 6,934.73 6,745.73 6,700.05 6,591.38 6,507.90 6,733.13 6,578.78 6,358.28 7586600379 2,285.28 2,362.50 2,234.34 1,962.36 1,924.20 1,857.78 1,826.64 1,879.74 1,402.92 1,356.48 1,602.18 2,361.42 7573800553 370.80 417.15 390.69 378.27 387.54 457.74 421.65 475.47 459.72 447.66 478.80 437.13 2312920580 526.68 603.75 646.27 642.07 649.42 649.84 622.44 500.43 481.85 463.58 566.27 402.99 5060600050 1,319.40 1,145.76 1,235.88 1,050.24 1,317.48 1,113.96 1,091.28 1,182.24 1,108.68 1,114.68 1,304.28 1,128.48 2072810975 212.24 208.56 212.60 214.88 210.44 184.44 178.48 221.08 235.04 234.72 232.60 231.60 1057700599 383.16 363.66 306.48 197.34 192.42 271.44 371.64 391.74 363.96 361.50 382.92 420.66 2139196838 156.80 156.20 152.20 152.90 155.00 237.70 464.20 469.60 482.30 482.50 476.70 434.40 1650600276 13,932.80 14,512.40 13,983.20 12,930.40 11,527.60 8,724.80 7,145.60 4,698.40 3,948.00 6,739.60 6,652.80 6,092.80 2258085055 86.58 86.04 88.11 83.25 90.27 91.98 92.70 79.02 78.84 74.16 71.10 83.25 4294400683 428.83 434.11 463.78 508.13 604.70 746.88 814.66 1,079.04 1,216.61 1,031.90 961.06 371.52 4690120687 461.30 432.86 418.39 453.46 470.09 489.38 491.47 458.71 456.55 450.22 478.37 474.84 7372920427 12,420.00 11,911.20 11,542.80 11,650.80 12,121.20 11,946.00 11,157.60 10,448.40 10,532.40 10,573.20 10,480.80 12,254.40 7456920914 714.82 696.48 679.10 687.74 623.62 495.84 665.09 562.18 532.80 671.14 664.03 776.54 Hourly Total Interruptible Load MW 108.30 112.52 113.13 107.03 110.16 106.36 107.38 100.84 105.10 108.92 109.31 103.81
8610810406 VARIOUS C/I CUSTOMERS 1,601.04 1,588.72 1,591.52 1,587.60 1,591.52 1,597.12 1,600.48 1,629.60 1,629.04 1,638.00 1,648.08 1,607.76 5046620135 957.36 952.68 959.16 957.36 949.80 955.80 966.48 965.88 944.16 955.32 959.76 945.24 8507067450 236.64 239.91 243.06 235.20 226.98 242.73 239.94 233.34 287.13 342.57 308.91 271.17 7012500939 36.48 35.04 35.52 35.52 34.56 42.72 755.52 996.96 2,561.28 2,276.64 2,119.68 36.00 2467420688 234.07 242.21 232.06 234.07 246.67 254.95 279.79 316.66 288.72 270.86 265.75 240.41 272710030 309.14 327.10 317.50 310.46 319.88 321.64 367.93 409.02 414.22 422.14 406.56 294.98 1974110507 59.63 59.84 60.29 60.97 61.10 63.01 63.94 67.14 70.21 72.04 73.53 60.76 7791800792 141.48 138.12 133.80 142.56 143.16 138.72 138.48 131.76 131.52 129.48 129.12 130.20 3055800469 429.50 424.00 439.20 438.00 434.10 444.80 442.70 434.40 445.60 451.10 441.90 432.40 Hourly Total Curtailable Load MW 10.92 10.90 10.89 10.28 9.59 9.77 10.73 11.37 13.21 13.27 13.21 9.84
Hourly Total Interrupti ble/Curtai
119.22 123.42 124.02 117.31 119.76 116.13 118.12 112.21 118.32 122.19 122.52 113.65
§ ~60 Interruptible/Curtailable Customers § Winter Peak: 30Jan at 7:00 AM § I/C Coincident Peak (CP) 118 MW Available for DSM Consideration
October 27, 2009, New York, NY USA
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