merchant questionnaire form · merchant questionnaire form 19 projected annual refund percentage...
Post on 21-Jun-2020
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17 What is your current method of processing orders?
Projected Annual Chargeback Percentage
Mail Order / Telephone Order
Internet Order
Walk-Ins
Percentage of your Monthly total Sales by Credit/Debit Card
Projected Sales Volume on a Monthly basis
Projected Number of Monthly Transactions
Is the inventory / service sold by your company on consignment or ownedby your company?
Section 2: Operational Statistics
Please state the following in a Cards Not Present (Cardholder is not present during transaction)
Who are your target customers?
Are they required to register on your website before they can make purchases?
Do you have a prior/current relationship with another acquiring bank? Ifso, which bank?
Is this a new sales channel for an existing business or a newproduct/service that you want to sell over the internet?
Do you perform your fulfillment / delivery overseas?
How large is your existing customer base?
What is your company’s paid up capital
Is this company a wholly owned company or a subsidiary?
What types of products / services are you selling?
Section 1: Company Information
Please State your Business Registration Company Name
Please provide your Business Registration Number
MERCHANT QUESTIONNAIRE FORM
19 Projected Annual Refund Percentage
HEAD OFFICELvovo str. 25, Mažoji bure, 15th floor, LT-09320, Vilnius, Lithuania. l Tel: + 370 5 240 5555 l Email: support@dsbcf.comWebsite: www.dsbcf.com l Internet Banking: www.dsbcnet.com
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30What is your preferred below-the-line communication?(Tick where appropriate)
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If you have a website, does your website allow payments to be processedvia Credit/Debit Cards?
Do you have an internal team of technical staff developing / managingyour current website?
Does your company have policies, standards and practices on InformationSecurity? If yes, please state such policies, standards and practices
Section 4: Technical Information
Do you have an existing Corporate Website? What is the URL?
Please state your Settlement Currencies requirements
Please state your current Refund Policy practices
Please state the number of days you take to fulfill / deliver your products / services from the date of your customer’s placement of orders
Please state your Transacting Currencies requirements
Which service would you prefer?
Checkout Payment
Virtual Terminal
mPOS machine
Others:
Section 3: Service
Directly communicate
E-mall
(Amazone, Shoptify, Ebay, Alibaba)Others:
HEAD OFFICELvovo str. 25, Mažoji bure, 15th floor, LT-09320, Vilnius, Lithuania. l Tel: + 370 5 240 5555 l Email: support@dsbcf.comWebsite: www.dsbcf.com l Internet Banking: www.dsbcnet.com
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Is your technological architecture compliant to the Payment CardsIndustry Data Security Standards (PCI DSS)
PHP
Java/JSP
C#.net
VB.net
ASP classic
Others:
Which program language do you apply in your website?(Tick where appropriate)
USD EUR Others:
USD EUR Others:
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HEAD OFFICELvovo str. 25, Mažoji bure, 15th floor, LT-09320, Vilnius, Lithuania. l Tel: + 370 5 240 5555 l Email: support@dsbcf.comWebsite: www.dsbcf.com l Internet Banking: www.dsbcnet.com
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Please state the number of days you take to fulfill / deliver your products / services from the date of your customer’s placement of orders
Gender
Age
CoreSegment
Section 5: Your Market Segment & End-Users
32What is the profile of your target audience?(Tick where appropriate)
Male Female
From To
Thank you for filling up the Questionnaire. We would like to inform you that the 1st phase of due diligencetakes about 5 to 7 working days. We willcontact you once the process has been completed and will discuss with you in further details on the possible solution that can meet your business requirement.
31 What is the technology framework you use?(Tick where appropriate)
WHMCS
CSCard
Magento
Wordpress
Others:
Joomla
Drupal
Zencart
OpenCart
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