manchester cars bni presentation

Elaine Grahame

Director of Sales &

Marketing

24hr Private Hire Taxis: Minibus: Executive Cars

•

• Based in Manchester’s Gay Village – right in

the heart of Manchester

• Regulated by Manchester City Council – all our

drivers are CRB checked

• Latest GPS taxi despatch technology

• Our vehicles are less than five years old &

include saloons, estate cars and 8 seater

minibuses

MANCHESTER’S LEADING PRIVATE HIRE OPERATOR

DID YOU KNOW?

• Established since 2002 – grown from just 2 cars with 2

mobiles

• Family run business with 3 Directors – Naeem & Bill

Hamid & Tauseef Khan

• Our expansion and growth included the take over of

many other Companies ( e.g. Village Cars, Rainbow

Cars )

• Since state of the art dispatch technology was

introduced in 2007, we’ve completed over 2.5 million

journeys – carrying in excess of 5 million passengers !

WHERE WE’VE COME FROM................

• On average we now take up to 20,000 bookings per

week

• Bookings can be taken on the phone through our

24/7 Call Centre, on our dedicated App and online

using our eBooking facility

• Open 365 days of the year – we NEVER close!

• We have ethical values – our technology allows us

to reduce the carbon footprint ( allocating our

closest driver / encouraging our drivers to buy

hybrid vehicles

• An Equal Opportunities employer

• Corporate Account work undertaken every day

WHERE WE ARE NOW................

Our new App with enhanced functionality:

• Features to manage your bookings

• Plot yourself on the map and we will

pick you up from there

• Download from App Store or Google

Play – it’s security code verified so it will

recognise your phone

• If you’ve previously booked with us it

recognises and displays your popular pick

up locations

HOW CAN WE MAKE YOU APP’Y?

• Our aim is to provide the best possible service for all our

customers

• Regular Customer Service training is provided for both our

drivers and our Call Centre Operators

• Full inductions are given to all our new drivers and their skills

tested re the “Knowledge”

• Part of the World Class Service – guarantee

of excellent standards and delivery

Ensures repeat business and good reputation

WE’RE HERE TO GET YOU THERE.......

WHO DO WE DEAL WITH?

Just some of the large Corporates who

use us every day...........

A DESTINATION FOR OUR CLIENTS

SOME OF OUR PASSENGERS

SOME THAT HAVE BEEN REFUSED

WHY MANCHESTER CARS?

For our Corporate Clients we offer:

• Preferential rates for volume work

• Fixed fares for regular journeys

• Staff Discounts

• Monthly billing

• Phone booking system- password protected

• eBooking facility

WE COME HIGHLY RECOMMENDED.........

“Umbro have held a Business Account with Manchester Cars for several years....taxis arrive punctually when requested and

pre-booked...we have always found the staff booking and administration service to be first rate “

KEVIN MURRAY UMBRO INTERNATIONAL LTD

“We use Manchester Cars for all our business needs, including Airport runs for our VIP guests. Their fleet is to a very high standard and well maintained plus

the prices are very reasonable in their area”

PHILIP LITTLEFAIR THE PALACE HOTEL

“Manchester Cars are knowledgeable of the surrounding areas, vehicles are clean and the drivers are courteous. We’re happy to recommend them!” SANDRA MINTO OPAL PROPERTY GROUP LTD

www.ilovemanchestercars.co.uk

@MCRcars

ILoveManchesterCars

LET’S CONNECT& KEEP IN TOUCH

MANCHESTER

MANCHESTER

CARS

THE HINTS IN THE TITLE ..............

ANY QUESTIONS?