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Making a Great First Impression
Tips on Successfully Navigating the
Job Interview Process
April Luncheon
Introductions
Sebastian Steadman
2
Experience with Interviewing
Interview Symposium
− Last 5 years at the College of Charleston
− Local professionals conducting mock-
interviews
3
Topics of Discussion
4
Interaction
Interview Experience
Good Interview Basics
Interview Nuggets
Interaction
− Sit down if your last interview was longer than:
5
10 years ago
5 years ago
2 years ago
1 year ago
6 months
2 months
1 week− What was the most difficult
question you were asked?
Everyone stand up
Informal Survey Results
6
91 Participants
0 20 40 60
Less than 1 year
1 - 3 years
3 - 5 Years
Over 5 years
Last time you had an interview:
36%
64%
Somewhat prepared
Very prepared
How prepared did you feel:
Interaction
Sample Interview Questions in front of you on
the table
− Pair up
− Question 1: Ask your question to your partner
Give some feedback
− Question 2: Ask your question to your partner
Give some feedback
− 2 minutes for each question
7
Interaction
Format of Questionnaire
8
1
2
3
Interaction
Format of Questionnaire
9
4
10
Question 1
2 Minutes
11
1 Minute
30 Seconds
Feedback
12
Question 2
2 Minutes
13
1 Minute
30 Seconds
Feedback
Types of Interviews
14
Behavioral-based Interview
Screening
Panel
Types of Interviews:
0 20 40 60
Other
Behavioral
Not sure
Screening
47%35%
18%
Individual Panel Other
Interviewers:
Behavior-based Interviewing (BBI)
Understand your thought process
Recognize decision-making skills
Application of your experiences
Demonstration of desired capabilities
15
Behavior-based interviewing is designed on the
premise that your past behavior will help predict
future behavior.
BBI Commonly Asked Questions
Describe a creative/innovative idea that you produced which led to a significant contribution to the success of an activity or project.
Give me an example of a time when you had to choose between producing a quality product and meeting a deadline.
Tell me about a suggestion you made to improve the way job processes/operations worked. What was the result?
Give me a specific example of a time when you did not meet a deadline. How did you handle the subsequent situation?
16
Create a S.T.A.R. story
Situation:
Describe an overview
of the situation
Task:
Talk about the task
Result:
Positive result
Action:
Describe the action
you took17
Screening Interviews
Screening Interview is used to narrow down the
list of potential job applicants
− Phone interview
− Face-to-face interview
18
Screening Interview Questions
Tell me a little about yourself
Why are you interested in working for this organization?
Why have you chosen this particular field?
Describe your best/worst boss.
What is your major strength/weakness?
What does “an acceptable opportunity for promotion” mean to you?
Where do you see yourself in three years?
Describe an experience in which you worked as a part of a team.
Do you have any questions for me?19
Interview Panel
Panel or group interview:
− Start your eye contact with person asked, make eye
contact with each of the panel members, and finish making
eye contact with the person who asked.
− Talk to all of them and not just the person who posed a
particular question - your answer has to be the correct one
for each panel member.
− If there is one particular panel member who everyone else
seems to agree with or “defer” to, make sure you impress
him or her.
20
Unique Interview Questions
Explain to me why manhole covers are needed?
Why do clocks run clockwise?
What is 99.5 divided by 2?
Describe something funny that happened to you in the last six months.
If you walked into an elevator and everyone was facing the opposite direction, what would you do?
These types of questions are to designed to:
1. Throw you a curveball
2. See how think on your feet
21
Good Interview Basics
Prepare for the interview
Research the organization
Review your resume
Ask questions
What to bring
22
Preparation
If you know what you want to say ahead of time,
you can usually articulate it better.
If you know something about the organization to
which you are applying, you will have a better
idea as to how to frame questions and answers.
Being prepared will give you more confidence
and boost your overall performance.
23
Preparation (cont.)
Write out answers to sample questions
Give answers to friend, mirror, tape recorder
Attend professional events
Practice Interview
Mock Interview
Research the company or organization that is interviewing you
Ask people you know questions about the organization you are applying to
24
Research
Current Financial Statements
Age of the organization
Products or Services it offers
Past and anticipated growth
Current problems or needs
Does it have a parent organization or
subsidiaries?
Identify information which coincides with your
education, interests, or experiences.
Key people in the organization25
Research (cont.)
Organizational structure
Major competitors
Reputation
Assets and earnings
Types of customers
Why do you want to work for this organization?
What interests you about the products or
services the organization provides?
What do you know about the organization?
Why do you think you would like this job?26
Review Your Resume
Review your resume:
− Highlight the most relevant experiences in your
interview
− Note personal strengths or accomplishments not
mentioned in your resume
− Recall any positive work habits developed at work or
in school
Review your portfolio:− Use your relevant examples of your work
− Add any pertinent information
− Think about how to incorporate during the interview
27
Questions to Ask the Interviewer
Would you mind telling me about your background and
how working at XYZ has helped satisfy your career
desires?
What aspects of the job would you like to see improved?
What are the key challenges and/or problems facing the
person in the position?
Is there room for professional growth and upward
mobility?
When, how, and by whom would I be evaluated? What
are the performance criteria?
What is the department’s environment/culture like?
28
What to Bring
Legal pad/portfolio to capture notes− Extra resumes
− List of references
− List of questions
− Place to take notes
Interview portfolio− Sample of completed project
− Writing Samples
− Letters of Recommendations
− Awards
29
Interview Checklist
Research
Practice
Be prompt and prepared
Be conversational
Thank the interviewer
Follow-up after the interview will set you apart
Write a thank you letter to anyone you have spoken to
Review the interview process and your performance, and evaluate yourself after the interview
30
Interview Nuggets
Remember – this is a “two-way” street, you are
interviewing the company as well to determine if
this is a good fit for you (job & culture)
Relate the position you are interviewing for to
tangible past successes
Don’t ask the typical questions
Manners are Everything: Follow up with a
handwritten thank you note
When you enter a room full of people, extend
your hand and introduce yourself immediately,
and with confidence. 31
Interview Nuggets
Use interviewer’s name
Make small talk on your way back to be
interviewed
Know something about your interviewer
Create a “Me” elevator speech
− Know your three strengths
− Know your three weakness
− Know three reasons why an employer should hire you
− Know three reasons why you want the job
32
Interview Nuggets
Be prepared with a list of your questions
Be prepared to talk about and share insights
how you keep your self current with industry
developments
No matter what position your are interviewing
for, ask about what you can do to grow the
company's business, or protect the company
brand at all times.
33
34
Contact Information
35
Sebastian Steadman
Senior Consultant
Booz Allen Hamilton, Inc.
4401 Belle Oaks Drive
North Charleston, SC 29405
Tel (843) 529-3562
Mobile (843) 822-8818
steadman_sebastian@bah.com
Making a Great First Impression
Tips on Successfully Navigating the
Job Interview Process
April Luncheon
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