lpi learning live presentation - learning where it matters sept 2016

LEARNING WHERE IT REALLY MATTERSLisa Minogue-WhiteDirector of Learning Solutions

WillowDNA

Why do you like your supermarket

of choice?

LEARNING IN THE ORG

WHAT DO THEY WANT FROM US?

#learninglive #learning

DEMAND LEAD AND VARIETY

THE LEARNING SHIFT

CONTROL CONTINUOUS

PERSONALISATION

ALGORHYTHMS AND ADAPTIVE

SYSTEMS

COMMUNITIES AND LEARNING

SCAFFOLDS

ECOSYSTEMS / CHOICE

ARCHITECTURE

ORCHESTRATION

Learning design - how each workflow

elements works to delivery

outcome and what learning

support is needed

PARTNERSHIP AND DEEP DIVE

L&D ROLE

INDIVIDUAL NEEDSDIAGNOSTICS AND PREFERENCES

WHAT REALLY HAPPENS

ORGANISATIONAL NEEDSCLEAR STRATEGIC VISION, OWNERSHIP, EXPECTATIONS

THE COMPLETE PICTURE

Increased Market Share

Gap Analysis Appreciative Enquiry

GETTING TO THE REAL NEED

IF YOU WANT TO INCREASE MARKET

SHARE, WHAT DO YOU NEED TO KNOW AND

WHAT DO YOU NEED TO DO?

VALUE CHAIN

Increased Market Share

Customers and market

Processes

Feedback

IF YOU WANT TO INCREASE MARKET SHARE, WHAT DO

YOU NEED TO KNOW AND WHAT DO YOU

NEED TO DO?

VALUE CHAIN

Increased Market Share

Better customer insights Better

product fit

Better delivery quaity

Quicker to market

More referrals and case studies

Product quality

Customers and market

Processes

References

Better market intelli-gence

Learning need

Learning need

Learning need

PERFORMANCE SUPPORT

COMMUNITIES

LEARNER GENERATED

CONTENT

LEARNING SCAFFOLDS

DIAGNOSTICS, SEARCH AND

FILTER

CHOICE ARCHITECTURE

ART AND SCIENCE

Creative learning engagements

+ Robust

evaluation

VALUE CHAIN

Customer

Operations

People

Product prototyping

Full production

Market new product and identify suppliers

Launch handset

Sales and after care support

Launching a new handset

Technology

Marketing and sales

Out

put a

nd a

dded

val

ue

VALUE CHAIN

Customer

Operations

People

Primary activities

Technology

Marketing and sales

Out

put a

nd a

dded

val

ue

Q A&

Q & A SESSION

KEEP TALKING…

willowdna.com

info@willowdna.com

@willowdna @lisaminoguew

linkedin.com/company/willowdna

youtube.com/willowdna

+44 (0117) 3707735

Bristol and Bath Science Park, Bristol, BS16 7FR United Kingdom