liz claiborne’s company profile
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Jeff Gaetani
Sheri Vella
Mandi Marcino
Eric Defazio
Dan Reid
Liz Claiborne’s Liz Claiborne’s Company ProfileCompany Profile
ProfileProfile• Liz Claiborne is a designer and #1 marketer of
women's apparel in the US• They also sell men’s apparel, jewelry, cosmetics,
shoes, sunglasses, home furnishings, watches, and fragrances
• They have a multibrand portfolio strategy - it sells clothing in all price ranges
• Brands: Liz Claiborne, Liz & Co., LizSport, LizWear, Elisabeth, Claiborne, Dana Buchman, and Emma James
Profile ContinuedProfile Continued• Liz Claiborne sells most goods in department stores• Operate in 195 specialty and outlet stores• The company sells its products in the U.S. and in
more than 60 other countries• Liz Claiborne does not make any of its products,
contracts work out• Main manufacturers are in Asia and Central
America
MainMain Strategic Issue Strategic Issue
Strategic Issue(s)Strategic Issue(s)• How should Liz Claiborne refocus their
product line and marketing strategy to obtain the industry position they once held?
• Other issues:– Should Liz Claiborne incorporate a downscoping
strategy because over diversified?– How will Liz Claiborne Inc. fill the void left in
strategic leadership from the absence of Liz Claiborne, her husband, and Jay Margolis?
SWOTSWOT Analysis Analysis
StrengthsStrengths
• Marketing
• Technology– SURF
• Distribution
• Social Responsibility– Women’s Work & Liz Claiborne Foundation
WeaknessesWeaknesses
• Economic conditions– profitability of retailers
• Management’s focus
OpportunitiesOpportunities
• Global expansion
• Product development
ThreatsThreats• Shoppers shift
– shopping malls to specialty stores/boutiques
• Department stores bankruptcies
ExternalExternalEnvironmentEnvironment
AnalysisAnalysis
DemographicDemographic• Working women at all price points
– Elisabeth line for “forgotten women”– Petite women
• Conservative men and young men
• Children’s line (1984-1987)
The General Environment:The General Environment:
EconomicEconomic• Customers more demanding and adamant
about paying less
• Sales affected because consumers sensitive to inflation rates
• Manufacturing done overseas, economic instability an issue
The General Environment:The General Environment:
Political/LegalPolitical/Legal• Government control of competition
• Political risk and instability a factor of Third World countries
• Provides labeling with content and care instructions– high cost
The General Environment:The General Environment:
SocioculturalSociocultural• Committed to the welfare of women
• Women Work– develops and funds programs designed to
heighten awareness of women and their families about domestic violence and work/family conflicts
• Liz Claiborne Foundation– assists social welfare programs
The General Environment:The General Environment:
TechnologicalTechnological
• SURF (Systems Updated Retail Feedback)– Allows quick response
• Constantly changing/upgrading– high cost associated
The General Environment:The General Environment:
GlobalGlobal• International product
– affected by recessions– subject to cultural trends
• Already popular in Canada and England– dress like us
The General Environment:The General Environment:
The Industry EnvironmentThe Industry Environment
• The fashion industry is highly competitive and is located in the maturing stage of the industry life cycle
• Hardly any threat of new entrants
• Large economies of scale:– Do to decrease in retailers, decrease in access to
distribution channels, and an increase in need for financial resources
Industry Environment Industry Environment Analysis ContinuedAnalysis Continued
• Intense rivalry between Liz Claiborne and its major competitors
• All firms competing to be first company to release what would be the future trends in fashion
• Competition also intense because firms are competing in same retailer’s stores
Industry Environment Industry Environment Analysis ContinuedAnalysis Continued
• Trying to predict future trends make this industry very risky
• Firms need to predict what consumer would like a year ahead of time
• Buyers having all the power– The consumers dictate the sale of the goods and as
long as style suits their tastes the consumer will pay a premium price for the designer clothing
The Competitor EnvironmentThe Competitor Environment
• Highly competitive and constantly changing• Liz Claiborne’s competitive advantage of
versatility and diverse markets• Competitors:
– Jones of New York– Evan Piccone– Chaus– JH Collectibles
Internal Internal EnvironmentEnvironment
AnalysisAnalysis
ResourcesResources
ReputationReputation• Described by Working Woman Magazine
as “the wizard of the working woman’s wardrobe.”
• Proven by increased sales
• Provides quality products at affordable prices
Human ResourcesHuman Resources• Liz Claiborne (1976 - 1989)
– superior design knowledge, innovative thinker
• Arthur Ortenberg (1976 - 1989)– expert in business administration
• Jay Margolis (1989 - 1993)– Vice Chair & VP of Women’s Sportswear, core
division and most profitable
Capabilities
CapabilitiesCapabilities
Capabilities
Capabilities
Capabilities Capabilities
Capabilities
DistributionDistribution• Liz Claiborne distributes mostly through
Department Stores
• Liz Claiborne opened First Issue, retail, and outlet stores– eliminate threat of competition
MarketingMarketing• Liz Claiborne markets its merchandise as
outfits instead of separates
• Have six seasonal lines
• To market product outside U.S. - tailor strategies specifically for each country
InnovationInnovation• Design Skill - design mix-and-match
coordinates that can be variously combined
• Modern classic rather than trendy
• Designed with practicality, style, and longevity in mind
• Goal is customer confidence
Core Core CompetenciesCompetencies
Brand NameBrand Name• “Liz Claiborne” symbolizes quality
• Outfits more women than any other designer
• Diversity of logo
MarketingMarketing• Leader in outfit marketing
• Market cultural tailored clothing in boutique style shops
• Strategic action of ignoring standard for option of six seasonal lines
TechnologyTechnology• SURF (System Updated Retail Feedback)-
provides weekly reports on sales trends nationwide
• Enables management to make long-term and short-term fashion plans
DistributionDistribution• Distributes through high quality, reputable
department stores (Filenes, Bloomingdale’s, Lord & Taylor, and Macy’s)
• Operation of Company-owned stores act as laboratories
• Outlet stores located a distance away from department and retail stores to preserve brand name
FinancialFinancialAnalysisAnalysis
Ratio AnalysisRatio Analysis• The following is a financial analysis of
profitability, liquidity, debt management, activity and shareholders return ratios
• Data is from 1993, 1997, the industry, and the market
• * Textile - Apparel Clothing• ** 8,000 Publicly Traded Companies
Profitability ratios show the combined effects of liquidity, asset management, and debt management on operating results.– Return on assets measures the amount earned on each
dollar invested in assets– The net profit margin represents the amount of each
dollar of revenue that results in net income Liz Claiborne Industry* Market** 1993 1997 1997 1997
Return on Assets 10.3% 13.3% 7.8% 2.5%
Net Profit Margin 5.8% 7.7% 5.3% 5.7%
ProfitabilityProfitability
Liquidity ratios measure the risk level and ability of a firm to meet its current obligations.– The quick ratio measures the company’s ability to pay
its short-term obligations
Liz Claiborne Industry* Market**
1993 1997 1997 1997
Quick Ratio 2.2 1.3 1.1 0.8
LiquidityLiquidity
Debt management ratios measure the extent to which a firm is using financial leverage and the degree of safety afforded to creditors.– The debt-to-equity ratio shows borrowed funds versus
funds provided by shareholders. A higher proportion of debt to equity, the more risky a firm is.
Liz Claiborne Industry* Market** 1993 1997 1997 1997
Debt-to-Equity 0.26 0.00 0.36 1.20
Debt ManagementDebt Management
Activity ratios describe the relationship between the firm’s level of operations and the assets needed to sustain the activity.– The asset turnover ratio measures how efficiently a
company uses its assets to generate sales
Liz Claiborne Industry* Market**
1993 1997 1997 1997
Asset Turnover 1.8 1.8 1.5 0.5
ActivityActivity
Shareholders return ratios relate the firm’s stock price to its earnings and book value per share, thus giving management an indication of what investors think of the company’s past performance and future prospects.– The dividends per share are the amount of profits
allocated to each individual share of stock– The dividend payout ratio shows the amount of dividends
paid out as a percentage of profits
Liz Claiborne Industry* Market** 1993 1997 1997 1997
Dividends Per Share $0.44 $0.45 $0.21 $0.55
Dividend Payout Ratio 28% 17% 16% 38%
Shareholders ReturnShareholders Return
Growth RatesGrowth Rates• Liz Claiborne has grown btwn 1993-1997
• Current 12-month revenue growth rate is 8.8%, industry growth rate is 8.6%
• Current 12-month net income growth rate is 18.6%, industry growth rate is 38.9%
• The 36-month revenue growth rate is 4.0%, industry growth rate is 8.2%
• The 36-month net income growth rate is 29.8%, the industry growth rate is 20.6%
Stock GraphStock Graph
CoursesCoursesOfOf
ActionAction
Action RecommendedAction Recommended• Liz Claiborne should form and install a
market development strategy– International marketing currently weak and
growth opportunity abroad highest potential
• They should implement a product development strategy– expand men’s lines and enhance accessory lines
• Continue with horizontal integration– In 1992 made strategic acquisitions to expand
product offerings & distribution
An UpdateAn UpdateOf LizOf Liz
Claiborne, Inc. Claiborne, Inc.
Company News ReleasesCompany News Releases• 2/28/97 Acquired JH Collectibles trademark• 7/22/97 Reached Agreement to license Outerwear with the
Levy Group• 8/8/97 Gaetano Sallorenzo named president of Liz Claiborne
Europe• 9/3/97 Bruce Revman named National Sales Manager of
Lizgolf• 9/10/97 Along with JCPenney announced launch of Crazy
Horse label• 2/24/98 Reached agreement to license Claiborne Boys with
Fishman and Tobin• 3/31/98 Launched JH Collectibles
Product ImprovementProduct Improvement• Developed vendor certification process to
improve quality levels at reduced cost
• Added value with enhanced fabrics, trims and buttons
• Increased product differentiation– Lycra®, Tencel®, and washable rayon
New ProductsNew Products• Introduced Carefree™ Linen, Carefree™ Cotton,
Carefree™ Khaki
• Premiered Liz & Lycra® co-branding initiative with leggings, stirrups, and flat front pants
• Classic Fit denim jean
• Curve fragrance for men and women
• Elisabeth/Liz & Co. casual knitwear for plus-size consumer
• Men’s Sport line with performance fabrics– rubber, microfiber, Lycra® spandex
Expanded Brand PortfolioExpanded Brand Portfolio• Dana B. & Karen “bridge” casual dressing• Emma James at moderate price points for
department stores• Villager at popular price points for regional
department stores• Budget-priced Russ line for Wal-Mart and other
mass merchandisers• Value-priced First Issues for Sears• Relaunched Studio as sophisticated business casual
line
LizFirstLizFirst• Accelerated company-wide transformation
• Reduced costs and expenses by more than $67 million over two years
• Excess inventories for an average season reduced by more than 50%
• Reduced cycle time of components of major business processes by up to 30%
• Completed conversion of First Issue specialty stores to Elisabeth, Liz Claiborne, and Claiborne for Men stores
LizEdgeLizEdge• Provided selling floor merchandising services for
50% of our retail volume to enhance visual appeal, outfit presentation and multiple-item sales
• Implemented Liz & Learn, a training and motivational program for 170 department store sales associates
• Staged over 400 traffic-building fashion shows, dress-down Friday clinics, and pack-and-travel seminars, resulting in 43% average same-day sales increases
LizViewLizView• Installed 176 shops in 97 branches --- 214,071 sq..
ft. of selling space --- creating high visible Liz Claiborne signature look, higher per-square foot productivity and increased net presence
• Double-digit sales increases reported in most stores
• Added 150 in-store shops for Leather Co. handbags
• Expanded Claiborne selling floor impact with 100 new shops
• Launched in-store graphics program to create visual connection with national ads
AdvertisingAdvertising• Initiated national advertising campaign
• Ran more than 300 ads in 26 different fashion and lifestyle publications
• Signed Nikki Taylor as international signature model
• Contracted for world’s largest outdoor advertising structure --- Times Square --- through year-end 1999
TechnologyTechnology• Enhanced consistency of design specifications via
Animated Images systems
• Implemented electronic pre-lining with key accounts
• Instituted LizCADalyst, a networking technology permitting global transfer of textile and design information
• Expanded LizRim retail inventory management system to more than 900 stores– average 30% sales increases on 15% inventory reduction
– goods now replenished in average 7 days compared to 21 days previously
ManagementManagement• Recruited Denise Seegal as Company President
• Restructured divisional management along Career, Casual, and Special Sizes lines
• Implemented organizational development activities through Associate Involvement
• Program and “Joining the Transformation” workshops
• Reformed Moderate Division as Special Market Division focused on alternative distribution and price points
InternationalInternational• Expanded account base to include retailers
in Germany and Spain
• Developed cross-divisional product assortments to address European lifestyles
• Created special casual line for the United Kingdom based on cross-divisional product assortment
ThankThankYouYou
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