library marketing resources
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Library Marketing Resources
Kimberly CollettWendy CoolidgeKirsten DeMoss
Judith JonesKim McGrath
Jill Morse O’Rourke
February 14, 2011LIS 2830: Marketing & Public Relations for Libraries
What are Library Marketing Resources?
Library Marketing Resources are tools that a librarian can use to learn ways to
engage the community; to create programming; and to promote that
programming, staff, and other resources and services.
Key Issues in Library Marketing Resources:
The differences in resources are minimal between different types of libraries. A
librarian needs to tailor the information found in a resource to fit his or her
particular library’s needs.
“The key is to make our library services relevant to each group of potential users.”
http://www.infotoday.com/mls/apr98/howto.htm
A Good Marketing Resource will Include Information on …
• Gathering community Data by doing an Environmental Scan; surveying patrons and the community at large; SWOT Analysis
• Items included in a Marketing Plan such as Executive Summary; Environmental Scan; Marketing Goals and Objectives; Marketing Strategy; Action Plan; a Budget; and an Evaluation
A Good Marketing Resource will Include Information on …
• Relationship Marketing: building relationships between the library and its community
• Donor Marketing• Voter Marketing
A Look at Our Resources:The Accidental Library Marketer by Kathy Dempsey
Includes information on assessments, using community demographics, and everyday promotions versus marketing.
http://oceanstatelibrarian.com/Library-Marketing.html
This resource shows how a library can market the building and resources to make it more pleasing for patrons.
http://www.ala.org/ala/issuesadvocacy/advocacy/advocacyuniversity/toolkit/index.cfm
This resource talks about how a librarian can do outreach and talk to the media or government officials to help boost funding during these tough economic times.
http://www.olc.org/marketing/index.html
This resource from the Ohio Library Council offers information on creating a marketing plan and marketing the library’s products.
http://www.gale.cengage.com/power/marketing
Offers great “how-to” materials such as press releases, publicity guidelines, print/design production guidelines, and mail house guidelines.
Library Marketing That Works! By Suzanne Walters
Includes information on fundraising concepts, web marketing, market research, and basic marketing plan elements.
Bite-Sized Marketing: Realistic Solutions for the Over-Worked Librarian by Nancy Dowd, Mary Evangeliste,
and Jonathan Silberman
This book covers many concepts of marketing but stresses the importance of word-of-mouth marketing (WOMM).
http://themwordblog.blogspot.com/
Marketing blog with almost daily posts on a variety of topics.
http://www.libraries.psu.edu/psul/toolkits/marketingtoolkit.html
Offers information on all stages of marketing from the pre-planning to the evaluation.
Building a Buzz: Libraries & Word-of Mouth Marketing by Peggy Barber & Linda Wallace
Another resource that stresses the importance of WOMM.
One More Reason Why Marketing is Important …
“Effective marketing of excellent library services leads to better library
support.”
http://www.skyways.org/KSL/development/marketingthesmalllibrary.pdf
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