leadership in the age of the quick fix

Leadership in the age of the quick fixEd Kless

GN-28

Wednesday, July 29th, 3:30-4:15

@edkless

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What Gridlock Looks Like – Part 1

• Organizational Paralysis• Absence/Abdication of Mission/Purpose• Disoriented Planning • Chaotic Communication• Resistance and Sabotage• Toxic environment• Adapting towards the least mature• Ineffective Actions

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What Gridlock Looks Like – Part 2

• Reactive responses• Focus on Symptoms• Blame Displacement• Unending treadmill of trying harder• Looking for answers rather than reframing questions• Either/or thinking that creates false dichotomies

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Traditional Models

• Power– Influencing others to do what it is believed they should do.

• Rescuing– Saving others from consequences of decisions made.

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“The way out of our ruts in leadership requires shifting our orientation, from one that focuses on techniques that motivate others to one that focuses on the leader’s own presence and being.” - Ed Friedman

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Chronic vs. Episodic Anxiety

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Chronic

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Chronic vs. Episodic Anxiety

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Process and Presence

• Power lies in presence rather than method.• Leaders should avoid trying to instill insight into the unmotivated.• Self definition is responding non-anxiously.• Watch the triangles.

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5 Principles of Non-anxious/Present Leadership

1. The capacity to separate oneself from surrounding emotional processes.

2. The capacity to obtain clarity about one’s principles and vision.

3. The willingness to be exposed and to be vulnerable.

4. Persistence in the face of inertial resistance.

5. Self-regulation in the face of reactive sabotage.

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What A Well-Differentiated Leader Does in Times of Crisis

• Works out balance between being responsible for self and being labeled obstreperous.

• Keeps the system loose through humor. • Makes decisions when the same question brings no new

information.• Confronts people with their freedom.

Leadership in the age of the quick fixEd Kless

GN-28

Wednesday, July 29th, 3:30-4:15

@edkless

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Questions?

• Send any questions you may have about this session to the following email by August 15:

ConferenceSessions.NA@sage.com

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Session code: GN-28

Session title: Leadership in the age of the quick fix