leadership essentials the final...

Leadership Essentials The Final Frontier

Presented by: Paula Riesch – PMP

info@trissential.com

Objectives

• Learn what leadership is• Learn key components / laws of leadership• Learn key traits of successful leaders• Learn the difference between ‘good’ and

‘bad’ leadership• Take Away: How to improve YOUR

leadership abilities.

Exercise

Think of someone you personally know that you think of as a leader.

Think of 2-3 things about them that makes you consider them a leader.

U-12 Softball Team

Definitions of Leadership

Leadership is influence - nothing more, nothing less.– John Maxwell

Leadership is the art of motivating a group of people to act towards achieving a common goal.

A leader is the inspiration and director of the action. -Susan Ward

A leader chooses a particular course of action and then gets others to go along. - Barbara Kellerman

Leadership v. Management

“Management is doing things right; Leadership is doing the Right Things”– Peter Drucker

“Leadership is the art of accomplishing more than the science of management says is possible”– Colin Powell

Project Manager – Leader or Manager?

• The role of the Project manager is multi-faceted. The PM serves simultaneously as a leader, manager, facilitator, and mentor.

• As a leader the Project manager defines the project vision and sells that vision to stakeholders and team members.

Importance of Vision for PMs

• Provide shared, measurable, challenging and achievable GOALS as clear as sunlight. -Kimberly Wiefling

• Can have adverse results if the ultimate goal isn’t clear.

• Do you develop and share crystal clear goals with YOUR teams and stakeholders?

“When I was younger I wanted to BE somebody when I grew up. I just wish I had been more specific” Lily Tomlin

Communication of the VISION

• Keep it Simple: Remove jargon, acronyms, technobabble, qualifications, etc.

• Use of Metaphors – paint a verbal picture• Multiple Forums: Formal & informal, written and

verbal• Repetition of the vision• Address seeming Inconsistencies• Two-Way communicationRequires CLARITY of thought and COURAGEFrom: Leading Change by John Kotter, 1996

Laws of Leadership

The 21 Irrefutable Laws of Leadership, by John Maxwell

• The laws are the foundation of leadership• The laws can be learned• The laws can stand alone• Leadership requires the ability to do more

than one thing well• No one does all 21 laws well

Irrefutable Laws of Leadership

• The Law of InfluenceThe True measure of Leadership is Influence.

This is different than positional authority. Influence must be earned.

Food for Thought: – Mother Theresa– Story of Louis– Who are key influencers in YOUR

organization? How did they get there?

Law of Influence

Influence is created through: – Consider the perspective of who you are influencing

• What is motivational to them?• Tailoring your ‘style’ and your message

– Building Positive Relationships– Work ethic and team work– Experience and competence– Trust: Do what you say– Influence evolves over time

“Being in power is like being a lady, if you have to tell people you are…you aren’t” Margaret Thatcher

• The Law of ProcessLeadership develops daily, not overnightLeadership abilities compound over time. Leaders are continually learning and improvingSome have more natural ability, but everyone

can nurture and improve their leadership abilities.

“Leaders aren’t born. They are made just like anything else, through hard work”. Vince Lombardi

“If I have the belief that I can do it, I shall surely acquire the capacity to do it, even if I may not have it at the beginning”. Mahatma Gandhi

• The Law of NavigationAbility to chart the course

(This is where Project Managers can really SHINE!!!)Have a vision of the end goal AND of the journey to

achieve it. A good leader inspires (Defines the ‘what’) A good leader instructs (Defines the ‘how’)“Never neglect details. When everyone’s mind is

dulled or distracted, the leader must be doubly vigilant” Colin Powell

• The Law of Solid Ground-Build TRUST– Trust is the foundation of Leadership– To Receive trust, you must also give trust– Negative examples: Watergate & Enron– Positive Examples: Tylenol dealing with tampering– To build trust

• Frequent and honest communication• Work as hard (or harder) as the rest of your team• Do what you say, and say what you do• Take responsibility

– Its important to trust in yourself

• The Law of Respect– People follow leaders stronger than

themselves.– Dictators rely on intimidation, that is not

leadership• How do leaders gain respect?

– Natural ability– Respect for others– Courage & loyalty– Success

• The Law of Intuition– Everyone is intuitive in areas of their strengths– Consider facts plus instinct plus intangible

factors (politics, relationships, etc.)– Often need to make a decision with incomplete

information– Intuition feeds Creativity

“ Don’t be afraid to challenge the pros – even in their own backyard” Colin Powell

• The Law of Priorities– Leaders understand that Activity is not necessary

accomplishment– Focus on the Important… the “critical path” to

achieving a well-defined goal• Not everything warrants your ‘best’ effort

– Re-evaluate priorities regularly – What is more important – Heart, lung or kidneys?

(Kimberly Wiefling)A leader is the one who climbs the tallest tree, surveys

the entire situation and yells “Wrong Jungle!”Stephen Covey

Good Leaders v. Bad Leaders

Ineffective Leaders• Incompetent

– Don’t have necessary skills or experience

• Rigid– Unable to modify

course when circumstances change

• Intemperate– Lacks self-control

Unethical Leaders• Callous

– Uncaring or unkind• Corrupt

– Lie, Cheat, Steal• Insular

– Disregard the well-being of ‘others

• Evil– Commit Atrocities

From: Bad Leadership: What it is, How it Happens, Why it matters; by Barbara Kellerman 2004

Bad Leaders

• Some Examples: – Juan Antonio Samaranch: IOC president– Andrew Fastow: Enron’s former CFO– Hitler: competent but Evil

• There can be no bad leaders without bad followers– Those that facilitate and assist the corruption– Those that tolerate it and look the other way

How to keep from going Bad

• Limit your tenure• Share Power• Don’t believe your own

hype• Get real, and stay real• Compensate for your

weaknesses• Stay Balanced

• Remember the mission• Stay Healthy• Develop a personal

support system• Be Creative• Control your appetites• Be reflective

From: Bad Leadership: What it is, How it Happens, Why it matters by Barbara Kellerman 2004

Key Leadership Traits

• Honesty & Courage• Imparting a Vision• Competency & Intelligence• Charisma / Ability to Inspire• Excellent Communicator• Interpersonal Skills• Team Orientation

Leadership Trait: Honesty

• Honesty / Integrity– Foundational to

Leadership– Your actions are the real

indication of your character, especially in times of stress

– Required to sustain excellence over the long-haul

– Having the courage to do the right thing and tell the truth as you see it

Leadership Traits: Visionary

• Be a Visionary– Has a forward-looking vision

of the future– Shares the vision effectively– Provides Focus

• A common shared vision is very powerful at any level– I have a Dream– Man on the Moon– Yes, we Can!

Leadership Traits: Inspire

• How to improve: – Change your focus to others– Make good first impressions– Share yourself: Mentor &

coach– Tell stories as illustrations– Share your Passion

Leadership Traits: Competence

• Competence / Intelligence– Do your Homework– Do more than your share– Keep Learning & improving– Be ready and engaged every

day– Follow-up on tasks– Don’t need to be the expert on

everything

Leadership Traits: Communication

• Have the ability to transmit a sense of urgency and enthusiasm to others

• Communicators take something complicated and make it simple

• Ability to Simplify your message for the audience

• Seek a response / action• Proactive and honest

communication• Listening

Leadership Trait: Interpersonal Skills

• Demonstrate mutual respect and professionalism– Consider people’s intentions and goals

• Be Approachable• Foster Relationships

– The Human Touch• Take responsibility

– Don’t lay blame on others– Share success

Team Orientation

• We succeed or fail as a team

• Work with the team– Work as hard as anyone

else• BE THERE! (and bring

food) • Your job as PM to keep

Project team productive– PM as Human Shield

• Delegate appropriately

Develop YOUR Leadership Capabilities

• Watch / observe – Those you admire –

what makes them effective?

– Your own Behavior• Self-assessment and

evaluation– Tools are Available

• Self-Study / Reading

• Opportunities at Work– Project Team– Colleagues– Seek ‘stretch’

assignments• Church• Sports Teams• Volunteer

Organizations• At Home

Primary Sources

• The 21 Irrefutable Laws of Leadership, John Maxwell

• Bad Leadership, Barbara Kellerman• Scrappy Project Management, Kimberly

Wiefling• The 21 Indispensable Qualities of a

Leader, John Maxwell• “The Challenges of Leadership in the

Modern World” Warren Bennis

Questions?

Thank you for your time!priesch@trissential.com

608.843.2034

leadership essentials the final...

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