larry kim's presentation for searchfest 2015, portland, oregon

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The Top 10 PPC Marketing Hacks of All Time!Larry Kim, Founder/CTO, WordStreamFeb. 27, 2015

Three Things About Me (@larrykim)

1. Founder & CTO of WordStream

2. (Slightly) Obsessed with Quality Score

3. Had a Kid 9 Months Ago (#ppckid)

Larry Kim (@larrykim) #SEARCHFEST

Photos From My Commute from Boston This Morning

Larry Kim (@larrykim) #SEARCHFEST

#10. HackingQuality Score in AdWords

Understanding the AdWords Auction

How Quality Score Impacts Ad Position

• AdWords is Like Real Estate: It’s all about Location!

Larry Kim (@larrykim) #SEARCHFEST

Quality Score Impacts Cost Per Click

Larry Kim (@larrykim) #SEARCHFEST

Quality Score Impacts Impression Share

Larry Kim (@larrykim) #SEARCHFEST

Impression Share 2x More Competitive on Mobile

Larry Kim (@larrykim) #SEARCHFEST

Quality Score Impacts Cost Per Conversion

Larry Kim (@larrykim) #SEARCHFEST

So.. Get a High Quality Score!

Duh, Awesome!

Larry Kim (@larrykim) #SEARCHFEST

How is Quality Score Calculated?!

This is The Expected Click Through Rate Curve…

Larry Kim (@larrykim) #SEARCHFEST

Just Beat Account Avg. Expected Click Through Rate!!

Larry Kim (@larrykim) #SEARCHFEST

Quick Recap So Far …

• Below Avg. CTR = Low QS

• Low QS means…– Less prominent ad

positions– Very low impression

share– Huge CPC penalties

(+400% Tax)

– High Cost Per Conversion (+64%)

Larry Kim (@larrykim) #SEARCHFEST

# 9. Hacking Ad Click Through Rates

Google Expects (A Lot) More Of Your Ads

Larry Kim (@larrykim) #SEARCHFEST

CONFIDENTIAL – DO NOT DISTRIBUTE 19

Forest vs. Trees

Here’s a Map of the Forrest…

Larry Kim (@larrykim) #SEARCHFEST

Donkeys vs. Unicorns

Percentile Vs. Average CTR Designation

Bottom 50% n/a DONKEYS

Top 15% 2x

Top 5% 3x

Top 1% 6x UNICORNS

Larry Kim (@larrykim) #SEARCHFEST

CONFIDENTIAL – DO NOT DISTRIBUTE 22

Unicorns Ads(6x Avg. CTR - HOW?!)

CONFIDENTIAL – DO NOT DISTRIBUTE 23

Hunting Unicorn Ads

Keywords With High Commercial Intent

Larry Kim (@larrykim) #SEARCHFEST

What About Dynamic Keyword Insertion? (DKI)

Larry Kim (@larrykim) #SEARCHFEST

DKI Doesn’t Produce as Many Unicorn Ads

Larry Kim (@larrykim) #SEARCHFEST

What About Ad Extensions?

Larry Kim (@larrykim) #SEARCHFEST

How To Write “Unicorn Ads”?

(Top 1%, 6x Average CTR)

Most Ads (+90%) Suck.

29Larry Kim (@larrykim) #SEARCHFEST

The Hack: Ads That Trigger Emotions

Larry Kim (@larrykim) #SEARCHFEST

This Ad Gets 6x Above Avg. CTR

Larry Kim (@larrykim) #SEARCHFEST

Because Everyone Else Sucks

Larry Kim (@larrykim) #SEARCHFEST

# 8. Quality Score for Twitter & Facebook Ads!

Leverage Quality Score in Social PPC!

Larry Kim (@larrykim) #SEARCHFEST

Higher Engagement Rates = Lower CPEs!

Larry Kim (@larrykim) #SEARCHFEST

Quality Score on Facebook, Too!

Larry Kim (@larrykim) #SEARCHFEST

Larry Kim (@larrykim) #SEARCHFEST

Paid Promotion Yields Organic Exposure

Larry Kim (@larrykim) #SEARCHFEST

# 7. People-Based PPC Marketing!

Facebook “People Advertising”

Larry Kim (@larrykim) #SEARCHFEST

Twitter “People Advertising”!

Larry Kim (@larrykim) #SEARCHFEST

The Hack: Think of PPC More Like Email Mktg.

Email Marketing

• Limit Number of Blasts To Reduce Unsubscribes

• 0.5-2% Unsubscribes Each Blast

• People Need To Opt Into Your List

• Tons of Unqualified Emails on the List

People Based Marketing

• N/A

• N/A

• N/A

• N/A

Larry Kim (@larrykim) #SEARCHFEST

Identity-Based Marketing Opens Up a TON of New

and Exciting PPC Advertising Use Cases!!

How Does Stuff Go “Viral”??

Larry Kim (@larrykim) #SEARCHFEST

Article Published Friday at 5PM EST

Larry Kim (@larrykim) #SEARCHFEST

Shared Story on My Social Media

Larry Kim (@larrykim) #SEARCHFEST

Promote to My List of Influencers

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Story Appeared in Marketing Land 2 Hours Later

Larry Kim (@larrykim) #SEARCHFEST

Exponential Growth

Key Takeaway:You need interesting content + influential people finding your stuff

Identity Mktg Increases Chance of Getting Noticed

WordStream Articles

# o

f S

oci

al

Sh

are

s

Larry Kim (@larrykim) #SEARCHFEST

WordStream Articles

# o

f S

oci

al

Sh

are

s

Identity Mktg Increases Chance of Getting Noticed

Larry Kim (@larrykim) #SEARCHFEST

Identity + User Demographics = $$$

Larry Kim (@larrykim) #SEARCHFEST

CONFIDENTIAL – DO NOT DISTRIBUTE 55

# 6. Quality Score for Google Display Network

A 0.1% +/- in CTR yields +/- 20% in CPC!

Quality Score Exists on Google Display Network!!

Higher CTR = Lower

CPC

Higher CTR = Lower

CPC

Larry Kim (@larrykim) #SEARCHFEST

The Hack: Make Display Ads With Very High CTR

Larry Kim (@larrykim) #SEARCHFEST

About Those “Display Ads”…

• 67.5% of Display Ads are Plain Text Ads!

Larry Kim (@larrykim) #SEARCHFEST

CTR of “Display Ads” Based on Ad Format

Ad Format on Google Display Network

Click Through Rate

Text ads that are formatted as Images

0.23%

True Image ads 0.31%

Larry Kim (@larrykim) #SEARCHFEST

Huge Tax on “Text Display Ads” vs. True Image Ads

Google Display Network Ad Format

CPC (USD)

Text $2.31

Custom Image $0.48

Larry Kim (@larrykim) #SEARCHFEST

Push Display Ads To Your Offers

Larry Kim (@larrykim) #SEARCHFEST

Do a Conversion Path Analysis

Define audience segments using the pages that most often lead to a conversion event

Larry Kim (@larrykim) #SEARCHFEST

Conversion Rates vs. Ad Impressions

Larry Kim (@larrykim) #SEARCHFEST

Conversion Rates Double With More Ad Impressions!

Push Display Ads to Content

Larry Kim (@larrykim) #SEARCHFEST

~5% of Blog Content Gets ~50% of Social Shares

Promote These Top 5% of Articles!!!

Larry Kim (@larrykim) #SEARCHFEST

These Emotions Make People Click on Things

Larry Kim (@larrykim) #SEARCHFEST

The Hack: Make Display Ads Look More Like Content

Larry Kim (@larrykim) #SEARCHFEST

CONFIDENTIAL – DO NOT DISTRIBUTE 68

# 5. Get 3x More Impressions on Google Display Network

14 Display Ad Formats on GDN

• Vertical rectangle: 240 x 400• Mobile leaderboard: 320 x 50• Banner: 468 x 60• Leaderboard: 728 x 90• Square: 250 x 250• Small square: 200 x 200• Large rectangle: 336 x 280• Inline rectangle: 300 x 250• Skyscraper: 120 x 600• Wide skyscraper: 160 x 600• Half-page: 300 x 600• Etc.

Larry Kim (@larrykim) #SEARCHFEST

Different Ad Formats Don’t Compete With Each Other

Larry Kim (@larrykim) #SEARCHFEST

Diversify Your Ad Formats = 3x Impressions

Ad Format Share ofImpressions

Leader board (728 x 90) 25.5%Inline rectangle (300 x 250) 25.1%Banner (468 x 60) 12.0%Wide skyscraper (160 x 600) 10.1%Large Rectangle (336 x 280) 8.6%Mobile leaderboard (320 x 50) 7.4%Half-page (300 x 600) 4.3%Square (250 x 250) 2.8%

Larry Kim (@larrykim) #SEARCHFEST

CONFIDENTIAL – DO NOT DISTRIBUTE 72

# 4. Crazy Mobile Hack to Triple Conversions

Mobile is Very Different…

OMG a Call Button!!

Larry Kim (@larrykim) #SEARCHFEST

Call Extensions Change Everything!!

Calls to Businesses worth on Average 3x More Than Clicks to Websites!!

4. Captured Lead

2. Calls Business

2. Clicks On Ad

Desktop Search Conversion Funnel

3% Avg. Conversion Rate

Mobile Conversion Funnel

1. Sees Ad 1. Sees Ad

3. Visits Website Landing Page

3. Lead Captured!!

Larry Kim (@larrykim) #SEARCHFEST

Contact & Qualification Rate Evaporates Fast!

Larry Kim (@larrykim) #SEARCHFEST

Yet Mobile is Much Cheaper Than Desktop Clicks

Larry Kim (@larrykim) #SEARCHFEST

Forget Mobile Sites & Landing Pages!

Larry Kim (@larrykim) #SEARCHFEST

CONFIDENTIAL – DO NOT DISTRIBUTE 78

# 3. New Gmail Ads!

Larry Kim (@larrykim)Larry Kim (@larrykim) #SEARCHFEST

Subject Line and Teaser …

Larry Kim (@larrykim) #SEARCHFEST

Email Ad!

Larry Kim (@larrykim) #SEARCHFEST

The Hack: Target Your Competitor’s Emails

Larry Kim (@larrykim) #SEARCHFEST

# 2. YouTube Trueview Ads

CONFIDENTIAL – DO NOT DISTRIBUTE 84

YouTube TrueView Ads!

Larry Kim (@larrykim) #SEARCHFEST

YouTube Ads Hack #1: Know Targeting Options

• Demographics: Age, gender, parental status.

• Topics: YouTube video or Google Display Network content targeted by category or sub-category.

• Interests: A few thousand categories of specific topics

• Affinity audiences: People with a strong interest in your brand, product, or service.

• In-market audiences: People in the process of buying something.

• Placements: Add unique websites or placements within those websites.

• Channels (YouTube Partner Channels)• Videos (YouTube Videos)• Sites on the Google Display Network

• Remarketing lists: Reach viewers based on their past interactions with your videos or YouTube channel or Website.

• Keywords: YouTube viewers’ search queries.

Larry Kim (@larrykim) #SEARCHFEST

YouTube Ads Hack #2: Test Going Longform

Larry Kim (@larrykim) #SEARCHFEST

YouTube Video Promotion = More Organic Visibility!

Larry Kim (@larrykim) #SEARCHFEST

# 1. First Mover Advantage

+1000 New Features Every Year!!

Larry Kim (@larrykim) #SEARCHFEST

+Post Ads for Google+

Larry Kim (@larrykim) #SEARCHFEST

My Google+ Story…

Larry Kim (@larrykim) #SEARCHFEST

Google+ Visibility Before and After!

AfterBefore

Larry Kim (@larrykim) #SEARCHFEST

The Top 10 PPC Hacks of All Time!

1. Say No to Low CTR in AdWords

2. Unicorn Ads Get +6x Average CTR

3. Exploit Quality Score for Twitter & Facebook

4. People Based PPC Marketing

5. QS on Google Display Network = Cheap Clicks

6. Make Display Ads Look Like Content

7. Triple Conversion Rate with Mobile

8. Get in People’s Gmail Inboxes!

9. YouTube Ads Boost SEO Traffic, Too.

10.Always be First Mover!

Larry Kim (@larrykim) #SEARCHFEST

You are Part of the Quality Score Rebellion … and a Traitor

Larry Kim (@larrykim) #SEARCHFEST

Thank You #SEARCHFEST!

@larrykim

Larry Kim (@larrykim) #SEARCHFEST

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