kom tæt på dine kunder med mobile pos- løsninger til ms ... · 04.11.2015 kom tæt på dine...

© CGI Group Inc. 2015

Claus Haagen Petersen & Petur Thor Sigurdsson

04.11.2015

Kom tæt på dine kunder med mobile POS-

løsninger til MS Dynamics NAV

INDLÆG 18 · RETAIL + MS

DYNAMICS NAV

Afholdes af

Claus Haagen Petersen

Director -

Engagement Manager

Retail & Consumer

Service

Product Director

LS Omni

2

Petur Thor Sigurdsson

Agenda

3

Introduction

Why mobility - BUYER 2.0

The touch points in LS NAV

LS Mobile POS

LS Mobile POS for hospitality

OMNI Channel in LS Retail

1

2

3

4

5

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Digital transformation - Mobility

• Buyer 2.0

• Convenience orientated, Self-reliant, Digitally connected, Motivated

by overall value and experience, Less brand-loyal, High

expectations

• Retail chain 2.0

• Use the technology actively - give your staff the proper tools!!

• Quick answers, Know your customer (preferences/prices), Personalize

the sale, Improve the experience, Avoid time wasted, Optimize your

store

• How to win…

• Knowledge, service, innovation and inspiration

4

The touch points in LS Nav

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E-Commerce Mobile POS Mobile Loyalty POS

Our approach

7

Mobile Loyalty

E-Commerce

Brick and Mortar

POS

Mobile POS

Mobile

Inventory

LS Nav

LS Mobile POS

8

Local database on the device

iOS Devices - iPhone & iPod

Android Devices

Fully integrated with LS Nav

A Mobile POS app

iPod Touch

iPhone

The focus

9

Influencing the

decision process

More efficient selling

Improving the shopping

experience

Compliment the

stationary POS

Eliminating the gap

Reclaim the store layout

Accepting payment

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Accepting payment

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Ingenico iSMP

LS Mobile POS – For Hospitality

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The benefits

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Reducing errors

Increased table turns

Improving the service level A better customer experience

Allowing your customers to

leave when they want to

Lower your staff cost

Everything is connected

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GRILL FRYER SALAD EXPEDITOR

POS POS

The features

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• Hospitality types

• Table status

• Covers

• Split bill

• Station handling

• Menu types

• Modifiers & comments

• Dynamic menus

• Alerts

Omni channel in LS Retail

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Bambora – Payment Gateway

E-Commerce Mobile POS

& Inventory

Mobile Loyalty POS

Claus Haagen Petersen

Director, Engagement Manager

Mobil: 52 14 72 50

E-mail: claus.petersen@cgi.com

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