kmp2 p survey result presentation 20130706 publish
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KMP2P www.kmp2p.hk
KMP2P
KM Practitioners to Professionals
Survey Result 2013
Maria Leung
6 Jul 2013
KMP2P is a community operated by a group of MScKM graduates / students, and is not part
of the PolyU MScKM course
KMP2P
Background
What Happened
KMP2P PD Team has launched an Online Survey in April 2013
Objectives
• To know members’ views on professional development activities
• To obtain suggestion on activity ideas
• To get commitment/support from members
Goal
To help plan and organize development activities, identify KM project opportunities, for members to Practice, Unlearn and Relearn to become KM practitioners and KM Professionals
06 Jul 2013 2
KMP2P
Survey Format
06 Jul 2013 3
15 Questions Asked - 13 MC, 2 Short-answer Qs
KMP2P
Survey Result
• 24 responses out of 34 members
• Thank You Very Much for your Participation!!!
06 Jul 2013 4
Responded, 24, 71%
Not Responded, 10, 29%
Responded
Not Responded
KMP2P
Survey Result
1. Members’ Need
– Area of Interest
– Self-identified Strength
– Self-identified Weakness
2. Members’ Support – What Role to Take
– What Resource to Contribute
– Members’ Commitment
3. Members’ Background
4. Members’ View – Members’ Availability
– Members’ Suggestion on Development Activities
– Members’ Feedback on Questionnaire
06 Jul 2013 5
KMP2P
Area of Interest in KM
• COP
• E-learning
• Data Mining
• IC Mgmt
• KM Methods & Tools
• Org. Learning
• Personal KM
• Knowledge Portal
• K-based Service Innovation
• Other
06 Jul 2013 6
KMP2P
Survey Result
06 Jul 2013 7
1
2 2
3
Top 3: 1. Org. Learning, 15% 2. COP, 14% 3. KM Methods & Tools, 13%
KMP2P
Self-identified Strength in KM
• COP
• E-learning
• Data Mining
• IC Mgmt
• KM Methods & Tools
• Org. Learning
• Personal KM
• Knowledge Portal
• K-based Service Innovation
• Other
06 Jul 2013 8
KMP2P
Survey Result
06 Jul 2013 9
2 2
3
1
Top 3
1. COP, 21%
2. Org. Learning, 14%
3. IC Mgmt, 12%
KMP2P
Self-identified Weakness in KM
• COP
• E-learning
• Data Mining
• IC Mgmt
• KM Methods & Tools
• Org. Learning
• Personal KM
• Knowledge Portal
• K-based Service Innovation
• Other
06 Jul 2013 10
KMP2P
Survey Result
06 Jul 2013 11
1
2 2
2 2 Top 3
1. KM Methods & Tools, 14%
2. COP /
Org. Learning /
Personal KM, 13%
KMP2P
Summary
06 Jul 2013 12
0%
5%
10%
15%
20%
25%
Interest
Strength
Weakness
Development
Activities KM Projects
KMP2P
Survey Result
1. Members’ Need
– Area of Interest
– Self-identified Strength
– Self-identified Weakness
2. Members’ Support – What Role to Take
– What Resource to Contribute
– Members’ Commitment
3. Members’ Background
4. Members’ View – Members’ Availability
– Members’ Suggestion on Development Activities
– Members’ Feedback on Questionnaire
06 Jul 2013 13
KMP2P
What Role(s) They Like to Take
• As K-Sharer to share KM Best Practices, Methods & Tools, Lesson Learnt etc.
• As a Storyteller to tell KM Stories
• As a Trainer on selected KM Topics
• As a Trainee to Unlearn & relearn
• As a Facilitator conducting KM activities
• As an evaluator to give feedback, etc.
6 July 2013 14
KMP2P
What Role(s) They Like to Take
4. To enable you to PRACTICE, UNLEARN & RELEARN, we need your participation to take up different roles in the activities. What role(s) would you like to take?
06 Jul 2013 15
1 2 2
3
3
KMP2P
What Resources to Contribute
• Provide voluntary KM consulting opportunity
• Refer org. to provide voluntary KM consulting opportunity
• Share KM cases experienced in my org.
• Introduce others to share KM cases
• Provide free meeting venues
• Identify sources of free meeting venues
• Introduce KM experts for sharing
• Refer others to introduce KM experts for sharing
13 Apr 2013 16
KMP2P
What Resources Can Members
Contribute
06 Jul 2013 17
e.g. Not sure, None… 1
2 2
3
KMP2P
Members’ View Towards the
Future of KM
06 Jul 2013 18
• Positive
• Negative
• ???
KMP2P
Respondents’View
06 Jul 2013 19
Not answer 1
Not answer [1] e.g. Neutral, Not Sure
KMP2P
Commitment to Learn for
Continuous Improvement
06 Jul 2013 20
Prepare to
• make mistakes
• face failure
• receive feedback from others
KMP2P
Respondents’ Commitment
06 Jul 2013 21
11. KMP2P is a learning and training ground. Do you prepare to make mistakes, face failure and receive feedback from others for continuous improvement?
Yes, I do., 21, 87%
No, I don't., 0, 0%
Not Answer, 3, 13%
Yes, I do.
No, I don't.
Not Answer
KMP2P
Members’ Support to Enable Others
for Professional Development
06 Jul 2013 22
• Accept Others for
– making mistakes
– facing failure
• Give feedback to others
KMP2P
Respondents’ Support
06 Jul 2013 23
12. To enable others to become KM professionals, will you accept others for making mistakes, support them for facing failure and give them feedback for professional development?
KMP2P
Survey Result
1. Members’ Need
– Area of Interest
– Self-identified Strength
– Self-identified Weakness
2. Members’ Support – What Role to Take
– What Resource to Contribute
– Members’ Commitment
3. Members’ Background
4. Members’ View – Members’ Availability
– Members’ Suggestion on Development Activities
– Members’ Feedback on Questionnaire
06 Jul 2013 24
KMP2P
Respondents’ Background
(Summary) Area of Experience
• IT, 20%
• Education, 11%
• Other, 11%
Total Years of Work Experience
• >15 years , 38%
• 6-10 years, 33%
• 11-15 years, 13%
Work Experience in KM
• Yes, 25 %
• No, 50%
• Not Answer, 25%
06 Jul 2013 25
Yes, 6
No, 12
Not Answer,
6
Yes, 6
No, 12
Not Answer, 6
67%
13%
21%
KMP2P
Survey Result
1. Members’ Need
– Area of Interest
– Self-identified Strength
– Self-identified Weakness
2. Members’ Support – What Role to Take
– What Resource to Contribute
– Members’ Commitment
3. Members’ Background
4. Members’ View – Members’ Availability
– Members’ Suggestion on Development Activities
– Members’ Feedback on Questionnaire
06 Jul 2013 29
KMP2P
Members’ Availability for
Development Activities
06 Jul 2013 30
1. Weekday Evening
2. Sat AM/PM/Evening
3. Sun AM/PM/Evening
4. Other
KMP2P
Respondents’ Preference
06 Jul 2013 31
1
2 2 3
3
Top 3
1. Weekend Evening
2. Sat PM
3. Sat AM/Evening
KMP2P
Respondents’ Suggestion
06 Jul 2013 32
F2F Activity
• Knowledge Café
• Bohm Dialogue
• Storytelling
• AAR
• Free Seminars
• Project Opportunities, e.g. COP
Online Activity • Discussion Forum • Survey • K-Sharing, e.g. Best Practices, KM
Methods &Tools, Lesson Learnt
14. Do you have any suggestion on activities for KM
professional development?
KMP2P
Feedback on the Questionnaire What Went Well
06 Jul 2013 33
Good
What a good start! Thanks for inviting me to do the
questionnaire.
The length of
questionnaire
is appropriate.
Very nicely thought questions,
well done.
It’s good that you
have Library
Science as one of
the answers in Q8.
For Q4&5, I hope
to have time for
contribution and
participation but
cannot always
promise. A good
questionnaire.
KMP2P
Feedback on the Questionnaire What Need to Improve
06 Jul 2013 34
May need to
explore more in-
depth in the next
round.
KMP2P
Use Survey Result to Plan Activity
Plan for 1st Activity
• F2F
• Members’ Interest
• Area for improvement
Time for Activity
• Weekday Evening
• Sat PM/AM/Evening
06 Jul 2013 36
KMP2P
Responses
06 Jul 2013 37
Time: 27 July (Sat) 10:00 -12:00
Venue: Committee Rm. South, 7/F, High Block, City Hall
Cost: $50 per person
Activity Highlights
You will
• have a complete K-Café Experience – from start to finish
• receive tips on how to run a Gurteen K-Café
• learn how to become a facilitator of a Gurteen K-Café
• have the chance to share & gain insights with others about the
discussion topic
Facilitator
Bill Proudfit, MScKM Graduate 2009, http://hk.linkedin.com/in/proudfit/
Enrolment
Pls. visit http://kmp2pkcafe.eventbrite.hk/
KMP2P
http://www.kmp2p.hk
https://www.facebook.com/groups/kmp2p/
40
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