keep calm and team: high - performing play to your carolyn ...€¦ · less likely to report...

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Slide 1

Building a

High-Performing

Team: Keep Calm and

Play to Your

StrengthsAugust 29,2019

Carolyn Sullivan

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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM

Slide 2

Whose Team

Do You Want to Be On?

Not this again…

That won’t work!

We tried that before…

That’s impossible…

They just don’t get it.

Whose fault is that?

I can’t.

Nothing ever changes

around here.

How can we do better?

What could work?

What’s different this time?

What’s possible?

How can we help them understand our view?

How can we avoid making that mistake?

What change is necessary?

A B

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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM

Slide 3

Which Team is Higher

Performing? Why?

Not this again…

That won’t work!

We tried that before…

That’s impossible…

They just don’t get it.

Whose fault is that?

I can’t.

Nothing ever changes

around here.

How can we do better?

What could work?

What’s different this time?

What’s possible?

How can we help them understand our view?

How can we avoid making that mistake?

What change is necessary here?

A B

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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM

Slide 4

The Choice is Yours

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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM

Slide 5

Our mission is to build a better world by increasing the effectiveness of nonprofit leaders and the impact of the organization they serve.

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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM

Slide 6

Coaching ConsultingTraining & Facilitation

Strategic Planning

Succession Planning

Executive Transition

Management

LeadershipRoundtables Skills-Based

Workshops

Team Building

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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM

Slide 7

Objectives

Define strengths-based approach

Increase understanding of strengths: business case for investing in them

Learn path to become high-performing team using strengths

Learn practical applications for leveraging teams’ strengths every day

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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM

Slide 8

Getting to Know Each Other

What made you choose this session?

What is something that has energized you at this conference?

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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM

Slide 9

Agenda

1. Strengths-Based Approach2. Understanding Individual

Strengths 3. Developing Team Strengths4. Creating a High-Performing,

Strengths-Based Organization

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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM

Slide 10

Module 1 Strengths-Based

Approach

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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM

Slide 11

Strengths: Shifting Our Perspective

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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM

Slide 12

Change the Way You See…

Yourself

Others

Organization

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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM

Slide 13

Is the glass

half full or

half empty?

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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM

Slide 14

Strengths: Little s

strengths (little s)

Defined as “good or beneficial qualities or attributes of a person or things”

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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM

Slide 15

strengths

My strengths

Generous

Skilled Communicator

Sense of Humor

Resilient

Big Picture Thinker Carolyn Sullivan

President/CEO

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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM

Slide 16

Strengths: Big SCliftonStrengths (Big S)

Focus on what’s RIGHT with people, what they naturally do well

Assessment

> 20M ppl across the world

Language

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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM

Slide 17

CliftonStrengths

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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM

Slide 18

Talent ThemesAchiever

Activator

Adaptability

Analytical

Arranger

Belief

Command

Communication

Competition

Connectedness

Consistency

Context

Deliberative

Developer

Discipline

Empathy

Focus

Futuristic

Harmony

Ideation

Includer

Individualization

Input

Intellection

Learner

Maximizer

Positivity

Relator

Responsibility

Restorative

Self-Assurance

Significance

Strategic

Woo

CliftonStrengths

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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM

Slide 19

The Business Case for a

Strengths-Based Approach

“Your best bet for successlies in building

on who you already are, not trying to become someone you’re not.”

~ Gallup, Inc.

CliftonStrengths

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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM

Slide 20

CliftonStrengths

My Top Five Talents

Relator

Positivity

Connectedness

Strategic

ArrangerCarolyn Sullivan

President/CEO

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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM

Slide 21

Evidence-Based Approach: 50 yrs. 1966 Peter Drucker – The Effective Executive

1987 David Cooperrider (Appreciative Inquiry)

1998 Donald Clifton creates StrengthsFinder Assessment

1999 Martin Seligman (Positive Psychology)

2001 Buckingham/Clifton – Now Discover Your Strengths

2006 StrengthsQuest (created for students)

2007 StrengthsFinder 2.0 – Tom Rath

2009 Strengths-Based Leadership - Tom Rath

17+ million people worldwide have partaken

CliftonStrengths

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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM

Slide 22

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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM

Slide 23

The Case for a Strengths-Based Organization

TEAMS10 – 19%

engagement14 – 29%

increased profit

16-72% lower turnover

INDIVIDUALS6x engagement

3x excellent quality of life

6x as likely to do what they do best

every day

CliftonStrengths

https://www.gallupstrengthscenter.com/home/en-us/about/

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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM

Slide 24

The Case for a Strengths-Based Organization

• Less likely to report

experiencing stress, anger,

sadness, physical pain

• Boost positive emotions

• More likely to report:

• Having ample energy

• Feel well-rested

• Happy

• Smiling and laughing a

lot

• Treated with respect

• Learning something new

STRENGTHS

ENGAGEMENT

IMPROVED WELL-BEING

CliftonStrengths

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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM

Slide 25

Path to a High-Performing Strengths-Based Organization

1. Learn Your Strengths:

Assessment

Coaching

Retreat/Team Building

2. Learn Your Team Members’ Strengths:

Team Talent Map

Retreat/Team Building

Staff Meetings

3. Put Your Strengths to Work for You, Your Team,

and Your Organization:

Personal Strengths Statements

Performance Management

Project Management

Strategic Planning

4. Sustain Strengths-Based Culture:

Weekly Review of How You Used Your Strengths

Monthly Strengths Review with Your Supervisor

Strengths Exercises/Reports at Staff

Meetings

CliftonStrengths

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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM

Slide 26

Module 2 Individual Talents

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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM

Slide 27

Understanding OurIndividual Talents & Strengths

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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM

Slide 28

Talent is…

How you naturally think, act, and feel

CliftonStrengths

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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM

Slide 29

Handwriting Challenge

CliftonStrengths

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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM

Slide 30

So …What is a Strength?

Talent (a natural way of thinking, feeling, or behaving)

+

Investment (time spent practicing, developing your skills,

and building your knowledge base)

= Strength (the ability to consistently provide near perfect performance)

CliftonStrengths

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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM

Slide 31

Identifying & Activating Individual Talents & Strengths

1. List 5 personal assets (strengths, talents, skills, and virtues) that make a significant contribution to your effectiveness at work.

Hints: What have you been praised for? When do you feel energized?

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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM

Slide 32

Identifying & Activating Individual Talents & Strengths

I am the perfect person to accomplish

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(describe an objective) because

I am/have ________________________________

(describe your strength)

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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM

Slide 33

Are you showing off

your assets?

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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM

Slide 34

Talents & Strengths are…

Unique. Dynamic. Shared.

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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM

Slide 35

Module 3Team Talents

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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM

Slide 36

High Performing TeamSingle most important driver

of team performance:

Regular opportunities to use their strengths!

CliftonStrengths

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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM

Slide 37

Building a Strengths-Based Team

Do you have an opportunity

to do what you do best every day?

CliftonStrengths

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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM

Slide 38

Understanding Strengths of Individuals On Your Team

If everyone on your team identified and understood their talents and strengths, how might that affect your team? Your

organization? You as an individual?

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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM

Slide 39

Guess what?

88% ARE NOT!

Only 12% ARE.

CliftonStrengths

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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM

Slide 40

TRUST & CONNECTEDNESS

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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM

Slide 41

Imagine this…

A recent scenario in which you were not at your best.

How might that situation have played out differently if you had engaged your strengths?

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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM

Slide 42

Developing Shared Language: Four Domains of Leadership

Executing

Achiever

Arranger

Belief

Consistency

Deliberative

Discipline

Focus

Responsibility

Restorative

Influencing

Activator

Command

Communication

Competition

Maximizer

Self-Assurance

Significance

WOO

Relationship

Building

Adaptability

Connectedness

Developer

Empathy

Harmony

Includer

Individualization

Positivity

Relator

Strategic Thinking

Analytical

Context

Futuristic

Ideation

Input

Intellection

Learner

Strategic

CliftonStrengths

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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM

Slide 43

CliftonStrengths for Teams: Four Domains of Leadership

Executing: Make things happen

Influencing: Helps team

reach audience

Relationship-Building: Hold team together

Strategic Thinking: Help team see possibilities

CliftonStrengths

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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM

Slide 44

Example: Strengths Mapping

CliftonStrengths

RELATIONSHIP BUILDING INFLUENCING STRATEGIC THINKING EXECUTING

Team

Members Ad

apta

bili

ty

Co

nn

ecte

dn

ess

De

velo

per

Emp

ath

y

Har

mo

ny

Incl

ud

er

Ind

ivid

ual

izat

ion

Po

siti

vity

Rel

ato

r

Act

ivat

or

Co

mm

and

Co

mm

un

icat

ion

Co

mp

etit

ion

Max

imiz

er

Self

-Ass

ura

nce

Sign

ific

ance

Wo

o

An

alyt

ical

Co

nte

xt

Futu

rist

ic

Idea

tio

n

Inp

ut

Inte

llect

ion

Lear

ner

Stra

tegi

c

Ach

ieve

r

Arr

ange

r

Bel

ief

Co

nsi

sten

cy

De

liber

ativ

e

Dis

cip

line

Focu

s

Res

po

nsi

bili

ty

Res

tora

tive

First Last 3 4 1 5 2

First Last 1 2 3 5 4

First Last 3 2 4 5 1

First Last 5 3 2 4 1

First Last 4 2 3 1 5

First Last 1 4 3 2 5

First Last 5 3 2 4 1

First Last 2 3 1 4 5

First Last 4 3 1 2 5

# of Talents 11 # of Talents 8 # of Talents 17 # of Talents 9

% of Talents 24% % of Talents 18% % of Talents 38% % of Talents 20%

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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM

Slide 45

Understanding Our

Collective Talents

“We are different so that we can know our need of one another, for no one is ultimately self-sufficient.”

~ Archbishop Desmond Tutu

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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM

Slide 46

Module 4 Creating a High-Performing,

Strengths-Based Organization

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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM

Slide 47

Path to a High-Performing

Strengths-Based Organization 1. Learn Your Strengths:

Assessment

Coaching

Retreat/Team Building

2. Learn Your Team Members’ Strengths:

Team Talent Map

Retreat/Team Building

Staff Meetings

3. Put Your Strengths to Work for You, Your Team,

and Your Organization:

Personal Strengths Statements

Performance Management

Project Management

Strategic Planning

4. Sustain Strengths-Based Culture:

Weekly Review of How You Used Your Strengths

Monthly Strengths Review with Your Supervisor

Strengths Exercises/Reports at Staff

Meetings

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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM

Slide 48

Creating a High-Performing Team

If everyone were seeing the glass as half full, not half empty, how would your organization be different?

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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM

Slide 49

Seven Opportunities to Use Your Strengths

1. Individual Goal Setting

2. Strategic Planning/Implementation

3. Performance Reviews

4. Employee Coaching

5. Addressing Conflict in the Workplace

6. Project Assignments

7. Team/Trust-Building

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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM

Slide 50

Time for Questions

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Slide 51

What have you learned?

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52

Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM

Slide 52

Applying Our New

Knowledge

What’s one thing you can’t wait to share with a colleague?

What is one thing you are going to do to implement this learning?

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53

Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM

Slide 53

Next Steps Share what you learned here

with your supervisor

Take CliftonStrengths https://www.gallupstrengthscenter.com

Display Strengths where others

can see them/learn them

Get leadership on board to do

more work around Strengths

CliftonStrengths

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54

Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM

Slide 54

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55

Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM

Slide 55

Your feedback is important to the Partnership.

We invite you to complete a brief evaluation of this session so we can continue to provide timely content.

Please complete the evaluation on paperor in the Event App.

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56

Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM

Slide 56

Thank you for the opportunity

to be of service!

Don’t hesitate to reach out.

carolyn@newchaptercoach.com

573.228.9600

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