journey to eliminate serious incidents - the …...journey to eliminate serious incidents - the...

Journey to eliminate serious

incidents

- the “ExxonMobil way” -

Benedikt Lammerding benedikt.lammerding@exxonmobil.com

Supervisor Safety and Risk

ExxonMobil Production Germany (EMPG)

Annual Safety Conference

April 10th, 2014

2

Nobody gets hurt!

It´s about people

3

Focus Areas

• Life Saving Actions

• Understand key activities with highest consequences

• Hazard Identification & Reduce Risk Tolerance

• Personal Safety Check (PSC)

• Time out for safety

• Approach others

• Managing Higher Risk Activities

• Focus on high potential near misses & incidents

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High Potential Near Miss (HPNM)

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EMPG Safety Statistic 2013

Lost Time

Restricted Work

Medical Treatment

First Aid

Fatalities

No Treatment

Observations

Near Misses

0

0

1

4

18

5

849

7954

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Life Saving Actions (LSA)

Employees & Contractors

• Understand key activities to

safely manage higher risks

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Effectivity of Safety Systems

First Step

• Construction & Design

• Alarm Systems

• Integrity

Processes

Second Step

• Work Authorization

• Roles & Responsibilities

• Risk Assessments

• Critical Procedures

Zeit

People

Third Step

• Human Factors

• Behavior, Mindset & Attitude

• Mgmt, Employees & Contractors

Equipment

“Nobody Gets Hurt”

Number of

Incidents

8

High Potential Near Miss (HPNM)

9

Equipment Processes People

Hazard Identification & Risk Tolerance

Sufficient mitigation?

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Personal Safety Check (PSC)

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Influencing Factors on Risk Tolerance

Overestimating Capability / Experience

Familiarity with the Task

Seriousness of Outcome

Voluntary Actions and Being in Control

Personal Experience with an

Outcome

Confidence in the Equipment or in

Protection and Rescue

Potential Profit & Gain from Actions

Cost of Non-Compliance

Role Models Accepting

Risk

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Time Out for Safety

• Interrupt and stop work consciously

• Before starting a new step or activity

• When conditions or circumstances have changed

• When deviations from procedure become necessary

• Desired Outcome:

• Reduce stress & human errors

• Raise concentration

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Approaching Others

• See • Identify risks & hazards

• Understand • Stop work, think and act

• Discuss • Communicate (DISC-types)

• Agree • Change behavior - reduce risk

• Share • Report learnings & near miss

• Receive positive feedback

Employees & Contractors

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DISC – Personality Types

people oriented

D I

C S

task oriented

reserved

outgoing

Dominance • Results

• Competitive

• Direct

Compliance • Accurat

• Cautious

• Contemplative

Influence • Enthusiasm

• Friendly

• Optimistic

Steadiness • Patient

• Modest

• Sincerity

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Communication Concept

Train & Coach

Contractors & Employees

- Peer to Peer - Trust

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Count the number of `F`s

FINISHED FILES ARE THE

RESULT OF YEARS OF SCIENTIFIC

STUDY COMBINED WITH THE

EXPERIENCE OF YEARS

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Consider Human Errors

FINISHED FILES ARE THE

RESULT OF YEARS OF SCIENTIFIC

STUDY COMBINED WITH THE

EXPERIENCE OF YEARS

Result: 6 F

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Managing Higher Risk

Where are all

the other

diamonds?

How would you

react?

Focus on high potential near miss

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Nobody gets hurt!

Safety Culture

It´s about people