i/watch™ weekly sales conference call presentation

I/Watch™

Weekly Sales Conference Call Presentation(See next slide for dial-in details)

Andrew May Technical Product Manager

Dax FrenchProduct Specialist

Dial-in Instructions

Time: When requested USA Phone: 1-800-850-2903 International: 1-706-634-7209 Leader: Andrew May Conf. Id: Quest Software Notes:

– Please mute your phone using *6. Unmute to talk.– Please do not put your phone on hold!

The Quest Application Management Platform

DEVELOP/DEPLOYDEVELOP/DEPLOY MANAGEMANAGE

High AvailabilityHigh AvailabilityHigh AvailabilityHigh Availability

Application OffloadingApplication OffloadingApplication OffloadingApplication Offloading

Monitoring & DiagnosticsMonitoring & DiagnosticsMonitoring & DiagnosticsMonitoring & Diagnostics

DB Server DevelopmentDB Server DevelopmentDB Server DevelopmentDB Server Development

Performance TuningPerformance TuningPerformance TuningPerformance Tuning

Database Administration Challenges

The high level goal is to provide a computer system that:– Is always available when users need it– Gives acceptable performance– Does the job in terms of functionality (although this may be of

no importance to a DBA) Database Administrators play a key part in the first two

of these goals How do we do this……..

Database Administration Challenges

DBA functions include…– Make sure the backup is done right!– Make sure there is enough space in the database– Make sure there is always space for archive logs– SQL and database tuning– Consult with Developers about Oracle technology– Install and upgrade software

Database Administration Challenges

DBA functions… – Reacts to unplanned events– Is both proactive and reactive– Interacts with other groups like systems, networks, end users,

etc.

Database Management

ResolveDiagnose

Foglight and I/Watch 24x7 proactive

monitoring Auto-alarms Actual transaction

flows

Detect

Spotlight Pinpoint bottlenecks Identify offensive SQL Analyze space

Maintain

Implement Changes - Data Migration & Archiving – Capacity Planning

LiveReorg and SQLab Xpert w/

(RECON) Tune database

parameters Tune SQL Reorganizations

What Should a Monitor Do?

Tell you when there is a failure before the users do Run proactive checks 24x7 (that may prevent the failure) Notifications via Pager, E-mail and “consoles” Record historical information Present information in a better way (graphically) Make access to critical data easier Have low overhead Improve the availability and performance of your applications Be extensible to do the things you want

What Can I/Watch Do?

Notifies you based on predefined or user defined conditions Presents information as graphs, tables or HTML Shows you activity rates Stores information for later review Works unattended 24x7 You don’t have to remember all the SQL You can still use your own scripts Monitors many databases at once Low overhead, easy to install and maintain

Product Features

Sends the correct command syntax to each database or operating system

O/S agent gets information directly from the kernel Inbuilt scripting language Automatic discovery of database and O/S Monitor NT and UNIX from a single console Easy to customize

Product ArchitectureSNMP

Windows NT

I/WatchClients

Windows 98

Windows 2000

I/WatchAgent-OnlyInstallations

DB

DB

App

UNIX

NT

Remote SQL Net

I/WatchAgent

I/WatchAgent

I/WatchAgent

I/WatchServer

UNIXNT

Supported Environments

Oracle 7.3 thru 8i MS SQL Server 6.5 and 7.0 Sun Sparc, HP-UX, IBM AIX, Windows NT/2000,

Compaq Tru64 (Digital Unix) Oracle Applications 10.7 and 11.0

Product Advantages

Low resource consumption Easy to implement and maintain

– Can be installed in about 30 minutes No physical server access required for installation Central administration Intuitive Interface

Product Advantages

Focused tuning on the database Rapid Identification of bottlenecks Developed by DBAs for DBAs Shows data that is useful, rather than everything Easy to customize Oracle Applications integration

I/Watch for Oracle Applications

What’s special about Oracle Applications– Multiple components to keep running– Concurrent manager– Bottleneck is usually at month end processing (the accounting

cycle)– An ERP package, but usually has added reports and

sometimes interfaces to other systems

I/Watch for Oracle Applications

How does I/Watch for Oracle Applications help?– Monitors the status of critical components 24x7 – Helps you manage concurrent requests– Identifies poorly performing programs/reports– Shows the application user, program and form, not just the

Oracle user

In Summary

Quest Software offers the most complete monitoring, diagnostics and high

availability solutions on the market today.