itil v3 foundation pdf manual - školení, certifikace ... · pdf filetitle: itil...
Post on 12-Mar-2018
259 Views
Preview:
TRANSCRIPT
ITIL® Foundation�SDWě¯�GR�723����QHMŀ£GDQÝMģ¯FK�SURIHVQ¯FK�]QDORVW¯�D�FHUWLȴNDF¯�Ζ7�PDQDŀHUı�V�SODWHP�QDG����������&=.
SUı]NXP�SODWı�]GH�!! %HQHȴW\�Ζ7Ζ/Ζ7Ζ/�IUDPHZRUN�Y£P�XN£ŀH�RVYÝGÏHQ«�SRVWXS\��NWHU«�SRP£KDM¯�N�HIHNWLYQ¯PX�Y\Xŀ¯Y£Q¯�Ζ7�VPÝUHP�N�]£ND]Q¯NıP��XŀLYDWHOıP�L�GRGDYDWHOıP��0H]L�W\SLFN«�Sě¯QRV\�SDWě¯�QDSě��
ȏ�VQ¯ŀHQ¯�Q£NODGı�QD�VXSSRUW�R����ȏ�]Y¿ģHQ¯�NYDOLW\�VOXŀHE��HOLPLQDFH�UL]LNȏ�R�����Y¯FH�Y\ěHģHQ¿FK�LQFLGHQWı�GR���K
Ζ7Ζ/p�)RXQGDWLRQ�MH���GHQQ¯�NXU]��]DNRQÏHQ¿�PH]LQ£URGQÝ�X]Q£YDQRX�FHUWLȴNDÏQ¯�]NRXģNRX��2VYRM¯WH�VL�Q£Y\N\�VNXWHÏQÝ�HIHNWLYQ¯FK�PDQDŀHUı�Y�REODVWL�SURMHNWRY«KR�ě¯]HQ¯�
1
2
�
.XU]�L�FHUWLȴN£W�]D���GQ\�
Ζ7Ζ/�REVDKXMH�ȊEHVW�SUDFWLFHȋ�VDGX�RVYÝGÏHQ¿FK�SRVWXSı�PDQDŀHUVN«KR�ě¯]HQ¯�Ζ&7��PH]LQ£URGQ¯�VWDQGDUGL]RYDQRX�WHUPLQRORJLL��-GH�R�ȵH[LELOQ¯�PHWRGX�RSWLPDOL]DFH�SUR�PDO«�L�YHON«�Ζ7�
1Lŀģ¯�Q£NODG\��Y\ģģ¯�NYDOLWD��HIHNWLYLWD�
ĢNROHQ¯�Y\FK£]¯�]�QHMQRYÝMģ¯FK�YHU]H�Ζ7Ζ/p�������1DXϯWH�VH�WDN«�SUDFRYDW�V�YD]EDPL�QD�QDYD]XM¯F¯�IUDPHZRUN�Ζ7�6HUYLFH�0DQDJHPHQWX��Ζ760��SRGOH�Ζ62�Ζ(&������������VWDQGDUGX��
7$<//25&2;�MH�Y�Î5�L�6.�MHGLQ£�RUJDQL]DFH�V�DNUHGLWDF¯�5&%��5HJLVWHUHG�&HUWLȴFDWLRQ�%RGLH��D�]£URYHĊ�$72��$SSURYHG�([DPLQDWLRQ�2UJDQLVDWLRQ��
9�QDģLFK�NXU]HFK�WDN«�Ζ7Ζ/�YV��Ζ760
!YROHMWH�������222 553 101
QDYģWLYWH��www.tcox.cz/itil/foundation tayllorcoxensure your certification
=¯VNHMWH�GRŀLYRWQ¯�ģSLÏNRY¿�FHUWLȴN£WΖ7�6HUYLFH�0DQDŀHUD
Ζ7Ζ/�Y��)RXQGDWLRQ
���� ZZZ�WFR[�F]
VOHYD
[
top related