itil foundation certificate in it service management … · itil foundation certificate in it...

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This is to certify that

Printed on 30 January 2014

Has achieved the

Effective from

22 Jan 2014

Registration number

Certificate number

GR750088729HM

HILDO MARTINS CARVALHO

9980037863658003

Constantinos Kesentes

PEOPLECERT Group

General Manager

Panorea Theleriti

PEOPLECERT Group

Certification Qualifier

ITIL Foundation Certificate in IT Service

Management

ITIL, PRINCE2, MSP, M_o_R, P3M3, P3O, MoP and MoV are registered trade marks of AXELOS Limited.

AXELOS, the AXELOS logo and the AXELOS swirl logo are trade marks of AXELOS Limited.

The terms governing the issue of this certificate and its validity can be confirmed via www.peoplecert.org.

Exam Date : Issue Date :

Candidate :

Exam Level: Module :

Candidate Number:

Maximum Score : Candidate Score: Percentage Score :

Overall Result :

22 Jan 2014

Result Breakdown

Topic DescriptionNumber of

possible marks

Number of

marks awardedSuccess Rate

PASS

73% 29.00 40.00

HILDO MARTINS CARVALHO

30 Jan 2014 9980037863658003

ITIL® Foundation Examination

HILDO MARTINS CARVALHO

RUA CRETA, 245 BAIRRO: ANA LÚCIA - SABARÁ - MG

CEP 34710-140, BRAZIL

ITIL® Qualification

Statement of Result

ITIL FOUNDATION (2011)

FND.01-Gerenciamento de servico como uma pratica 2.00 50.00% 4.00

FND.02-O ciclo de vida de servico da ITIL 2.00 66.67% 3.00

FND.03-Conceitos genericos e definicoes 5.00 83.33% 6.00

FND.04-Principios chave e modelos 5.00 100.00% 5.00

FND.05-Processos 13.00 76.47% 17.00

FND.06-Funcoes 1.00 50.00% 2.00

FND.07-Papeis 1.00 50.00% 2.00

FND.08-Tecnologia e arquitetura 0.00 0.00% 1.00

29.00 40.00 73%

THIS IS NOT A CERTIFICATE

PEOPLECERT reserves the right to amend the information given before the issue of certificates to successful candidates

Notes :

For more information please contact PEOPLECERT at info@peoplecert.org

ITIL® is a registered trade mark of AXELOS Limited. The Swirl logo™ is a trademark of AXELOS Limited.