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IT  Department  of  the  Future  

Be relevant. Be eminent. Be essential. IBM UK Foundation, Apprenticeship Programme

An employer view of what skills our professionals will need in the future Jez Brooks, IBM Early Professionals Manager & Apprentice Scheme Leader

The IT Department of the Future

©2015 IBM Corporation 3 12 October 2016

Introduction to me...

Jez Brooks @hottiejez Foundation Early Professionals Manager Apprentice Scheme Leader

Aims for today

©2015 IBM Corporation 12 October 2016 5

ü  To give you some insight to the future of technology

ü  An idea of the skills which will be needed to support this future

Aims for today

©2015 IBM Corporation 12 October 2016 6

The future of technology?

https://www.youtube.com/watch?v=hShY6xZWVGE

©2015 IBM Corporation 12 October 2016 7

§  Ginni on CNN

http://edition.cnn.com/videos/tv/2016/09/19/exp-gps-0918-rometty-ibm-tech-future.cnn

§  Ginni on new AI partnership

Breaking news…

Who are employers hiring right now?

©2015 IBM Corporation 12 October 2016 9

Graduate hiring – 1

©2015 IBM Corporation 12 October 2016 10

Graduate hiring – 2

©2015 IBM Corporation 12 October 2016 11

©2015 IBM Corporation 12 October 2016 12

“An Apprenticeship is a job with significant in-built learning designed to

prepare individuals for future employment, employability and active

citizenship”

From Remaking Apprenticeships – Powerful Learning for work and life, Bill Lucas & Ellen Spencer, Centre for real-world learning, University of Winchester, for City & Guilds

A definition of an apprenticeship

©2015 IBM Corporation 12 October 2016 13

“To create a competent individual who can do the job unambiguously

and autonomously”

David Pollard, Federation of Small Businesses

Or an alternative definition

Future Outlook – technology trends

©2015 IBM Corporation 12 October 2016 15

Personalised Learning

https://www.youtube.com/watch?time_continue=1&v=hTA5GyWamR0

Buying local beats online

https://www.youtube.com/watch?v=yKNSOwLcrkE

Doctors routinely use your DNA to keep you well

https://www.youtube.com/watch?v=0M1DMdc1mQ0

Digital guardian to protect you

https://www.youtube.com/watch?v=al8ng82nRss

The city will help you live in it

https://www.youtube.com/watch?time_continue=2&v=tVGviMIMjN0

5 Trends in the next 5 years……(from 2013!)

©2015 IBM Corporation 12 October 2016 16

https://www.youtube.com/watch?v=p3qOpU7QttY

Future of Public Services

©2015 IBM Corporation 12 October 2016 17

Technology disruption is changing the marketplace

©2015 IBM Corporation 12 October 2016 18

Automating the

World Moore’s Law Graph

Analytics

Genomics

Social Networks

Security

Machine Learning

Healthcare

Education

Internet of Things

Video,

Speech

Analytics

Object recognition

Complex video analytics

Multi-model analytics

Understanding the

World

Trend: Value in IT Industry is Shifting

©2015 IBM Corporation 12 October 2016 19

IBM is a trend setter…what we are looking ahead to?

©2015 IBM Corporation 12 October 2016 20

§  From : The Institute for the Future (www.iftf.org/futureworkskills

©2015 IBM Corporation 21 12 October 2016

Generalist

Specialist

Specialist

Digital and Technology Solutions Degree Apprenticeship

Cyber Intrusion Analyst

Network Engineer

Unified Communications Trouble shooter

Depending on your skills and experience, you can start here

Tech and Digital Apprenticeship Standards

Each tier represents a set of job roles available (see over) and also gives the opportunity to progress onto a higher

standard upon completion

Cyber Security Technologist

Software Developer

Data Analyst Software Tester

Digital Service Operator

Digital Marketer

Software Development Technician

IT Technical Sales

Unified Communications Technician

Infrastructure Technician

IT Development and Support Technician

Digital Business Administrator

Digital Industry – The Big Picture

©2015 IBM Corporation 22 12 October 2016

Example Trailblazer Standard – Network Engineer

©2015 IBM Corporation 23 12 October 2016

Clarity over the last few months, •  the 3 million Government target

•  the Apprenticeship Levy…???

•  the Institute for Apprenticeships

•  Digital Apprenticeship Services

•  the requirements for External Moderation

•  The Sainsbury Report – digital training pathways

©2015 IBM Corporation 12 October 2016 24

So…what skills do we need in our IT department of the future?

Client Facing Skills

Data Scientist

Cyber Security

User Experience

Cloud Services

Mobile Applications &

Platforms

Cognitive Systems Unified

Communications Industry

Experience Social Technologies Social Intelligence

©2015 IBM Corporation 25 12 October 2016

©2015 IBM Corporation

©2015 IBM Corporation 27 12 October 2016

•  16.15: Building a Cyber Workforce •  Bishopsgate 2

•  17.30: CompTIA EMEA Conference Welcome Reception &

Networking Dinner •  Galleria/Broadgate

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