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© 2018 Robert Half International Inc.

The Secrets of the Happiest Companies and Employees

It’s All Time We Work Happy

© 2018 Robert Half International Inc.

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TODAY’S DISCUSSION

Why Robert Half Undertook This Project

Our New Research Report

Why Workplace Happiness Matters

The Top 3 Drivers of Happiness

6 Factors That Influence Employee Happiness

Strategies for Managers

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ROBERT HALF ANDWORKPLACE HAPPINESS

Our twin goals:

Helping professionals find jobs where they can thrive

Helping companies build happier, more productive teams

Because of our work, Robert Half has long understood theconnection between employee happiness and business success.

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ABOUT THE RESEARCH

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Joint project of Robert Half and Happiness Works

We interviewed more than 12,000 professionals across Canada and the U.S.

All age groups, experience levels, and industries

Insights from several leading experts on workplace happiness

Nic Marks, Founder and CEO, Happiness Works

OUR NEW REPORT

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https://www.roberthalf.ca/en/its-time-we-all-work-happy

Q: On a scale of one to five, one being “Not at All” and five being “Very:”

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In general, how happy are you at work?

In general, how happy are you at work?

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WHY WORKPLACEHAPPINESS MATTERS

Once viewed by companies as abstract, touchy-feely, nice-to-have

Today, a powerful business case for making employee happiness one of a firm’s top priorities

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Happy employees are better employees.

Happy employees are good for your business.

Unhappy employees can damage morale and customer perception.

WHY WORKPLACEHAPPINESS MATTERS

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HAPPY EMPLOYEES ARE MORE LOYAL

HAPPY EMPLOYEES DO BETTER WORK

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HAPPY EMPLOYEES ARE HEALTHIER

MOST EMPLOYEESHAPPY ON THE JOB

Survey says workers collectively score a 71 on a 0 – 100 Happiness Scale

STILL ROOM FOR IMPROVEMENT

One-third of employees thinking about leaving their jobs

15 Source: It’s Time We All Work Happy.TM The Secrets of the Happiest Companies and Employees. Robert Half, 2016.

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WHAT DRIVES HAPPINESS….BY AGE

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INSIGHTS BY AGE

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WHAT ABOUT STRESS AND HAPPINESS …..

WHICH EMPLOYEESARE THE HAPPIEST?

The happiest role: Senior executive

The happiest company size: Less than 10 employees

The happiest age: 55 and up

The happiest tenure: First year on the job

19 Source: It’s Time We All Work Happy.TM The Secrets of the Happiest Companies and Employees. Robert Half, 2016.

SMALL IS BEAUTIFUL

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The happiest employees work at companies with less than 10 employees.

Source: It’s Time We All Work Happy.TM The Secrets of the Happiest Companies and Employees. Robert Half, 2016.

WHO’S UNHAPPY?

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Workers 35 to 54are the least happy,most stressed andleast interestedin their work.

Source: It’s Time We All Work Happy.TM The Secrets of the Happiest Companies and Employees. Robert Half, 2016.

THE TOP 3 DRIVERS OF HAPPINESS

1. PRIDE in their organization.

2. FEELING APPRECIATED for the work that they do.

3. Being treated withFAIRNESS AND RESPECT.

22 Source: It’s Time We All Work Happy.TM The Secrets of the Happiest Companies and Employees. Robert Half, 2016.

HAPPINESS DRIVER: PRIDE

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Pride is the #1 happiness driver for:

Males, females, and workers who are 35 and older

Professionals working in the financial services, administrative and technology fields

Source: It’s Time We All Work Happy.TM The Secrets of the Happiest Companies and Employees. Robert Half, 2016.

HAPPINESS DRIVER: FEELING APPRECIATED

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Feeling appreciated is the single biggest driver of happiness for professionals in both the accounting and legal industries.

Source: It’s Time We All Work Happy.TM The Secrets of the Happiest Companies and Employees. Robert Half, 2016.

HAPPINESS DRIVER:FAIRNESS AND RESPECT

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Fairness and respect is a major driver of happiness for women in the workplace, yet:

Only 67 per cent report they are treated fairly.

Only 52 per cent feel they are paid fairly.

Source: It’s Time We All Work Happy.TM The Secrets of the Happiest Companies and Employees. Robert Half, 2016.

The Big Question

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THE BIG QUESTION

What can you do to increasehappiness at your firm?

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6 FACTORS THAT INFLUENCEEMPLOYEE HAPPINESS

FACTOR #1:RIGHT FIT FOR JOB AND COMPANY

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Fit matters: Workers who say there isnot a good match with their employers are the most likely to leave their jobs within a year.

Source: It’s Time We All Work Happy.TM The Secrets of the Happiest Companies and Employees. Robert Half, 2016.

STRATEGIESFOR MANAGERS

Take a hands-onapproach to hiring

Evaluate soft skills

Fine-tune fit

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FACTOR #2: A SENSE OF EMPOWERMENT

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Empowered employeesfeel more comfortable questioning the status quo and suggesting new ideas.

STRATEGIESFOR MANAGERS

Avoid micromanaging

Reward smart risk-taking

Let all employees brainstorm new ideas and approaches

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FACTOR #3:FEELING APPRECIATED

Feeling appreciated is the second biggest driver of happiness for workers in both Canada and the United States.

32 Source: It’s Time We All Work Happy.TM The Secrets of the Happiest Companies and Employees. Robert Half, 2016.

STRATEGIESFOR MANAGERS

Provide sincere, specific and timely praise

Offer feedback regularly to all employees

Watch your own mood (it’s contagious)

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“Far and away, the best prize that life offers is the chance to work hard at work worth doing.”

— Theodore Roosevelt

FACTOR #4: INTERESTING AND MEANINGFUL WORK

Share the vision

Care about the community

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STRATEGIESFOR MANAGERS

FACTOR #5:A SENSE OF FAIRNESS

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The bottom line: Nearly two in five of Canadian workers who feel they are treated with little or no respect are likely to leave their jobs in the next year.

Source: It’s Time We All Work Happy.TM The Secrets of the Happiest Companies and Employees. Robert Half, 2016.

Be transparent inyour decision-making

Give workers the chance to alert you when they feel a sense of inequality

Be mindful of your own actions

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STRATEGIESFOR MANAGERS

FAIRNESS:DON’T OVERLOOK COMPENSATION

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Be sure to offer your employees a rate of pay that is better than or at least on par with other companies in your region and industry.

Q: On a scale of one to five, one being “Not at All” and five being “Very:”

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How well do you get along with people on your immediate team?

How well do you get along with people on your immediate team?

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FACTOR #6: POSITIVE WORKPLACE RELATIONSHIPS

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Workers who say they have good relationships with others on their team are 2.5 times more likely to be happy on the job than those who do not get along well with colleagues.

Source: It’s Time We All Work Happy.TM The Secrets of the Happiest Companies and Employees. Robert Half, 2016.

STRATEGIESFOR MANAGERS

Promote a positive workplace culture by creating opportunities for employees to forge and strengthen bonds with colleagues – from team-building activities to off-site group celebrations.

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© 2018 Robert Half International Inc.

Q&Ahttps://www.roberthalf.ca/en/its-time-we-all-work-happy

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