it induction for postgraduate students. online support this presentation

IT Induction for Postgraduate

Students

Online support

This presentation www.manchester.ac.uk/humanities/ict/training/induction/

Online Getting Started Guide www.itservices.manchester.ac.uk/gettingstarted

Outline

IT Sign UpAccessing computersAccessing key services using the Student PortalWhat to do if you have a problemAdditional services Students Off-CampusSecurity IssuesUseful Links/Resources

IT Sign Up: Getting access to your computer account

Where? Any cluster PC (see on screen instructions)or On the web using the IT Account Manager (

www.manchester.ac.uk/itservices/itaccountmanager)

What do I need? Your student ID number (this should be in the information you

have already received and can be found on your ID Card)

What if I need help? If there are problems after this session, then please see the

IT Service Desk in the John Rylands University Library or the Joule Library

IT Sign Up

IT Sign Up: What do I get?

This process is essential for you to use the central IT services at the University

It will Give you your ‘Username’Give you your University Email address

xxxxx@postgrad.manchester.ac.ukTell you where to access your emailTell you where to find your personal web

space

IT Sign Up

IT Sign Up: Passwords

You must create your own password Make sure that it follows good practiceIt must be between 8 and 14 characters

and contain at least 2 numbersMake sure you fill in the password

recovery section of the IT Account Manager site so that your can recover your own password in case you forget it

IT Sign Up

IT Account Manager

Once you have signed up you can go back into IT Account Manager and review your details change your password

www.manchester.ac.uk/itservices/itaccountmanager

IT Sign Up

IT Sign Up: Returning Students

You do not need to go through IT Sign Up

You will still have access to your old email and P: drive

Your email address should automatically be changed to xxxxx@postgrad.manchester.ac.uk

IT Sign Up

Username

You must remember your username as it cannot be changed

At IT Sign Up you agree that you are responsible for any actions that take place on a computer where your username has been enteredDon’t leave a computer without logging offDon’t give other people your username &

password

IT Sign Up

Usernames look something like this…

mftx1ar2

This is NOT the same as your Student Registration System username

IT Sign Up

Where can I access a computer?

Centrally supported: University Place, open 24 hrs

(ground floor, residential block, building 37a on the Campus Map)

John Rylands University Library (library opening times)

Owens Park

Accessing computers on campus

www.itservices.manchester.ac.uk/pcclusters

Clusters local to you are in…

Bridgeford Street Ellen WilkinsonSamuel AlexanderMansfield Cooper

Martin HarrisOddfellows Hall Williamson

Accessing computers on campus

For details see http://www.manchester.ac.uk/humanities/ict/facilities/clusters

Student Portal

Gateway to key services and information

Access via StudentNet

Student Portal: Access to key services

http://www.studentnet.manchester.ac.uk

or access directly at www.manchester.ac.uk/portal

Log in using your central username & password

Student Portal: Email

University webmailYou must check this

account as it is Used by the University Linked into other systems

e.g. library

Student Portal: Email

Allocated 500 MB of space You can always forward to an existing email account (with Mail Account Manager from within webmail)

http://webmail.manchester.ac.uk

Where do I get help with email?

For full documentation, FAQs, and access to Mail Account Manager

www.manchester.ac.uk/itservices/studentemail

ICT Office ‘Getting Started’ resources provide an overview

www.manchester.ac.uk/humanities/ict/training/resources/getting-started/index.html

Student Portal: Email

Student Portal: Personal Storage

P: drive on the webAccess to files stored

on your Personal Network Storage over the web

Student Portal: Personal Storage

Or

Via ‘My Computer’ on a University PC At least 200 Mb network space per student

http://pdrives.manchester.ac.uk

Student Portal: the VLE

Blackboard is the University Virtual Learning Environment (VLE)

Used to support online teaching and learning by providing access to resources:

Student Portal: VLE

Course materials • Online assessment • Discussion boards & chat rooms

http://blackboard.manchester.ac.uk

Where can I save files?

Personal Network storage - P: drive

Memory sticks are supported

Most University PCs have CD writers

Please DO NOT use Floppy Disks or C: Drive – you may lose your data

Other core services: Saving files on campus

How can I print?

Each cluster machine already has a default printer installed

but

You can print to any otherprinter on the network

Double click on the printer icon on the desktop

Other core services: Printing on campus

Where do I get help with printing?

For full documentation, location of print robots and charges go to

www.manchester.ac.uk/itservices/printing/

ICT Office ‘Getting Started’ resources provide an overview

www.manchester.ac.uk/humanities/ict/training/resources/getting-started/index.html

Other core services: Printing on campus

Software

Full list of applications are available at www.manchester.ac.uk/itservices/applications

Faculty & School specific applications

Visit the Electronic Software Download site to download additional software

www.software.itservices.manchester.ac.uk

Other core services: Software

http://www.manchester.ac.uk/itservices/personalwebpages

Software: Windows and Office

Currently the University uses Microsoft XP and Office 2007

www.itservices.manchester.ac.uk/newmicrosoft/

Other core services: Software

http://www.manchester.ac.uk/itservices/personalwebpages

Personal Web Pages

Most Schools have signed up to support their students accessing this service

For guidelines, how to use the service and links to Faculty specific resources see

Other core services: Personal Web Pages

http://www.manchester.ac.uk/itservices/personalwebpages

www.manchester.ac.uk/itservices/personalwebpages

Developing your IT skills

Various providers of supportDiscipline/SchoolHumanities ICT Office learning resources www.manchester.ac.uk/humanities/ict/training

University IT Services Online Training Materials

www.itservices.manchester.ac.uk/trainingcourses/trainingresources

Other core services: Developing your IT Skills

Developing your IT skills

European Computer Driving License

Demonstrate your competency in different areas of computing

www.itservices.manchester.ac.uk/trainingcourses/ecdl

Other core services: Developing your IT Skills

Security

Details in the Guide to IT Services www.manchester.ac.uk/itservices/security

Use email safelyCreate secure passwordsUse anti-virus software on your home

machine/laptop FREE software:

www.itservices.manchester.ac.uk/secure-it/antivirus/

Security

What do I do if I have an IT problem?Familiarise yourself with the services in the

Guide to IT Services Use the web resources

www.manchester.ac.uk/itservices/ www.manchester.ac.uk/humanities/ict/ In particular check the Service Availability/Service

Notification SystemAccess the Service Desk

‘Submit a problem online’ via www.manchester.ac.uk/itservices

(0161 30)65544 John Rylands University Library and Joule Library

IT Problems

Students Off-Campus

Email https://webmail.manchester.ac.uk

P:drives on the web https://pdrives.manchester.ac.uk

The Portal www.manchester.ac.uk/portal

VPN For access to additional services such as the

Electronic Software Download service www.manchester.ac.uk/itservices/vpn

Additional Services

Halls of Residence: HORNET

Info point Sessions in various Halls of

Residence during start of term.

Weekdays 4pm -6pm from 22nd September to 3rd October

Additional Services

Support site www.manchester.ac.uk/halls/internet

Additional Services

Purchasing IT goods http://buyit.itservices.manchester.ac.uk/personalpurchases/PC Repairs http://buyit.itservices.manchester.ac.uk/personalpurchases/

itequipmentrepaired/Wireless Access www.manchester.ac.uk/itservices/roaming Renting a laptop or computer www.manchester.ac.uk/library/usingthelibrary Colour poster printing service is available in the Kilburn

Building (charges apply)

Additional Services

Any questions?

This concludes the presentationYou will now go through the IT Signup

process

IT Sign-Up

Press the Ctrl+Alt+Delete keysUsername = signupPassword = signupFollow the IT sign-up process (page 2 of the

booklet ‘A Guide to IT services’)* If you encounter any problems please ask for

help! Log out of the PC

Start >Log off