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Using New Media Technologies For The Settlement Sector

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Who’s Online and What do They Want From Me? Newcomers to Canada – 78% Youth and Young Adults - 96% (but 51 per cent of Canadians

aged 60 and older are online users)

Service Expectations Immediacy Peer Networks Consistency Accuracy Expertise

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Audiences and Services

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Web 1.0

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Web 2.0

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Ease of Use

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Trusted Networks

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Citizen Journalism

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Act/Pass(ive)

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Act/Pass(ive) – Email as Web 2.0

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Media Rich

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How Much Time?

It’s new to them too! Easy and difficult to measure impact

analytics, how many readers of a post/video, etc how do you count when it isn't your network and the stats

aren't visible?

Make the case, use examples, explain stats

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What do funders think?

www.learnatwork.ca

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