introduction to ivci

When organizations embrace collaboration across their workforce, something truly remarkable happens. Individuals come together with common goals and their collective power can accomplish far greater things than each individual on their own.

THE VALUE OF COLLABORATION

Your best minds solving your biggest challenges

Customers working alongside your teams

Share new ideas and motivation

Inspire company-wide innovation

REAL WORLD BENEFITS OF COLLABORATION

IVCi’s mission is to enable our customers to improve their business and their bottom line by unleashing the collective power of their people through collaboration.

WHO IS IVCi?

Visual Collaboration Experts since 1995(Desktop to Room to Mobile)

Cloud-based Collaboration Services Provider Since 2001

Experts in B2B Visual Collaboration

Collaboration Services Innovator

SERVICES INNOVATION

Video Conferencin

g

1995

Support Services

1996

Audio Visual

Integration

1999

Cloud Video Conferencing

2002

CustomTelepresenc

e

2008

Life Cycle Management

2012

ActiveCare

2013

OPERATIONAL EXPERTS IN VISUAL COLLABORATIONo IVCi customer has 320 video conferencing

systems spread across 87 countries

o IVCi: Manages scheduling of shared resources (rooms)

Proactively monitors equipment for issues before meetings

Manages every aspect of the meeting experience

o 99.99% meeting success!

OPERATIONAL EXPERTS IN VISUAL COLLABORATION

Average Monthly Managed Meetings: 6500Average Telephone Support Volume: 568 calls/week

Average Response Time: 4.69 seconds

OUR TEAM OF EXPERTS

Support Engineers

Conference Coordinators

Audio Visual Engineers

Control System Programmers

Collaboration Infrastructure

Architects

OUR TEAM OF EXPERTS

Collaboration Infrastructure Engineer

Audio Visual Engineer

• 127 MCU installations to date• Cisco/Tandberg/Polycom Certified• 40 hours/month consulting with

IVCi’s largest customers

• 38 new collaboration environments designed monthly

• Certifications from• InfoComm• AMX• Crestron

IVCi’s EXPERTISE

Face-to-Face

Room-to-Room

Desktop-to-Desktop

Room-to-Desktop

Mobile-to-Anything

IVCi’s COLLABORATION VISION

o Making collaboration at a distance as effective as collaboration across the table. Seamless integration of collaboration

technologies from mobile to desktop to room

Focus on user experience; ease of use, consistent interface and support

Data in multiple forms is easily viewed, shared, and manipulated

HOW IVCi APPROACHES COLLABORATION

Best of Breed Technology

Seamless Integration

World Class Service

Day 2 Support

HOW IVCi APPROACHES COLLABORATION

Simply deploying collaboration technology does not yield success!

Design:Expert integration of best of breed

technology

Assess: Understand the business

drivers

Validate:Validate the technology and process will

work in a company’s environment

Install:Implementations based on

industry best practices

Support: Access to technical support day

two and beyond

Manage: Operate the technology on a daily basis if

desired

Train:Train users with defined processes

WHY ROOMS ARE IMPORTANT FOR COLLABORATION

When collaborating with others in a business relationship, what is most important?

73% - Words someone is

using

82% - Tone of voice

80% - Facial expressions

64% - Conscious movements or gestures

69% - Subconscious body language

91% - Engagement and focus on shared

content

RECENT SURVEY

Purpose-built rooms designed to organize ideas while providing the freedom needed to inspire creativity.

COLLABORATION ROOMS

• Collaboration when data/content quality is paramount Medical imagery Product design specifications Crisis management

• Share and control multiple sources of content from multiple devices

COMPLEX DATA

• Desktop and Unified Communications solutions enable spontaneous collaboration with the click of a button

• IVCi provides integration and infrastructure design services to ensure seamless connectivity to rooms and mobile devices

DESKTOP COLLABORATION

• Total mobility with integration between: • Smartphones• Tablets• Desktop solutions• Room environments

• IVCi can enable collaboration regardless of where colleagues are or what device they are using

MOBILE SOLUTIONS

Software and Virtualization

Large Scale Video DeploymentsVideo Embedded in Business Applications

IVCi IS PREPARED FOR THE FUTURE OF COLLABORATION

PARTNER WITH IVCi

o IVCi can provide a high-level assessment of your collaboration and business objectives

o Develop a set of best practices and recommendations to define your collaboration strategy

o Enable your people to Collaborate Anywhere!

When organizations embrace collaboration across their workforce, something truly remarkable happens. Individuals come together with common goals and their collective power can accomplish far greater things than each individual on their own.